Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Software Engineer - Firefox Enterprise

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Engineering Manager - Data Pipeline

Company: Reddit

Location: Remote

Posted Dec 04, 2025

The Data Pipeline team at Reddit is responsible for building and maintaining the infrastructure that processes petabytes of data across the company. The team is looking for an experienced Engineering Manager to lead the team, drive reliability and scalability, and collaborate with other engineering teams. The role requires strong technical and leadership skills, as well as experience in distributed systems and data infrastructure.

Enterprise Customer Success Manager

Company: Lumos

Location: Remote

Posted Dec 04, 2025

The role of a Lumos Customer Success Manager involves onboarding, driving adoption and expansion, building relationships with customers, and influencing product roadmap. The ideal candidate should have 7+ years of experience in customer success, 3+ years managing enterprise customers, and skills in communicating complex concepts and collaborating with technical teams.

Senior Software Engineer - Firefox Enterprise

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Senior NetSuite Developer (development + design)

Company: Innovecs

Location: Remote

Posted Dec 04, 2025

Innovecs is seeking a Senior NetSuite Developer to optimize integrations. The role offers flexible hours, competitive compensation, health insurance, and a supportive culture. Innovecs, a global digital services company with awards, provides learning resources and remote work options.

Software Engineer - Customer Studio Backend

Company: Hightouch

Location: Remote

Posted Dec 04, 2025

Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.

PAM Technical Architect - Professional Services

Company: Saviynt

Location: Remote

Posted Dec 04, 2025

Saviynt's AI-powered identity platform enhances security and operational efficiency. They seek a technical architect to lead PAM implementations, offering competitive salaries and a positive work environment. The role involves mentoring, solution design, and ensuring customer success through trusted advisory services.

Staff Software Engineer - Graphics

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.

GitOps Engineering Manager

Company: Canonical

Location: Remote

Posted Dec 04, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.

Solutions Engineer

Company: Hightouch

Location: Remote

Posted Dec 04, 2025

The role is for a Solutions Engineer who loves teaching, solving problems, and working with big-name companies. The ideal candidate has 4+ years of sales experience, strong discovery and interpersonal skills, and experience selling Martech and Data Solutions. The company partners with Account Executives, advocates for customer interests, and creates compelling technical content. They work with both technical and non-technical stakeholders to understand problems and craft creative technical solutions.

Technical Support Engineer

Company: Pipe17

Location: Remote

Posted Dec 04, 2025

This job description outlines a Technical Support role requiring problem-solving skills, AI fluency, and experience with ecommerce platforms. Candidates must demonstrate empathy, strong written communication, and the ability to handle complex technical issues. The position involves troubleshooting, documentation, and collaboration with both customers and developers, with opportunities for growth and process improvement.

Sales Enablement Specialist

Company: Makersite GmbH

Location: Remote

Posted Dec 04, 2025

Makersite seeks a Sales Enablement Specialist to drive sustainable product development. The role involves training, onboarding, and collaborating on innovative projects with competitive benefits and remote flexibility.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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