Customer Success Jobs in Remote

277,401 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

DNS Engineer III (Hybrid or Remote)

Company: Identity Digital

Location: Remote

Posted Jan 25, 2025

The DNS Engineer will play a crucial role in designing, deploying, and implementing DNS infrastructure for over 450 Top Level Domains globally. This includes traditional and cloud-based initiatives, as well as developing and implementing emerging technologies. The role involves hardware/software infrastructure implementation, troubleshooting, vendor collaboration, documentation, and training. The ideal candidate should have a Bachelor's degree in computer science or related field, 5+ years of UNIX systems operations experience, and 3+ years of DNS Administration and Operations experience. Additional skills include scripting, packet analysis, DNS protocol knowledge, and participation in DNS Operator and Network Operator communities.

Copywriter

Company: BAD Marketing

Location: Remote

Posted Jan 25, 2025

BAD Marketing is a large and robust growth marketing agency with a team of over 170 passionate leaders and creatives. They specialize in local lead generation, ecommerce, and information marketing. The company values excellence, teamwork, and a happy company culture. They are seeking a Senior Copywriter to write compelling content for various marketing materials, collaborate with the team, and conduct research. The ideal candidate should have proven copywriting experience, exceptional leadership skills, and strong analytical abilities. Benefits include comprehensive health insurance, professional development opportunities, and a collaborative work environment.

Principal Product Manager (US Remote)

Company: LeanTaaS

Location: Remote

Posted Jan 25, 2025

LeanTaaS, a growth-stage company, offers a strategic leadership role in product management. The role involves defining product strategy, driving vision, and managing end-to-end product development. The company, valued at over $300 million, has raised funds from top-tier investors and is recognized among the top 100 AI companies globally. The role requires 8-12 years of product management experience, expertise in predictive and prescriptive analytics, and strong leadership skills. The company provides a competitive compensation package, comprehensive benefits, and a collaborative work environment.

Organizational Change Management Executive Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

Retention Solution Consultant

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 25, 2025

Account Marketing Manager

Company: GANNETT

Location: Remote

Posted Jan 25, 2025

Customer Success Manager - London

Company: Zimperium

Location: Remote

Posted Jan 25, 2025

Zimperium® is seeking a Customer Success Manager in London to manage post-sale customer relationships, drive product adoption, and ensure high customer satisfaction. The role requires strong customer management experience, technical background, and domain expertise in mobility and security. The candidate will collaborate with internal teams, address customer issues, and travel regionally as needed.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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