Customer Success Jobs in Remote

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Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Head of Risk Strategy

Company: CDW

Location: Remote

Posted Jan 25, 2025

CDW is seeking a Head of Risk Strategy Services to provide strategic vision, cultural leadership, and lead service delivery for their Security Governance Risk Compliance and Program Consulting group. The role involves developing and implementing operational plans, building strong coworker delivery relationships, and overseeing operational resource management, project delivery, and operational success metrics. The ideal candidate should have a Bachelor's degree in Business, Accounting, MIS, Cybersecurity, or a related field, with 15-19 years of experience in professional services or VAR organizations. They should have a deep understanding of governance, risk, and compliance practices within large organizations, with an emphasis on IT and cybersecurity. The candidate should also have experience working with each of the three lines of business, managing leading and delivering professional services or consulting teams, and be able to travel up to 25%. The pay range is $144,000 - $233,600, with an annual bonus target of 35%. CDW is a leading technology solutions provider to businesses, government, education, and healthcare organizations across the globe, offering a wide range of products and services.

Inside Sales [Contract], Magnifi

Company: TIFIN

Location: Remote

Posted Jan 25, 2025

TIFIN, a fintech platform backed by industry leaders, is creating engaging wealth experiences through AI and investment intelligence. They are working to change the world of wealth with personalization, using design, behavioral thinking, and investment science. The company values personal growth, transparency, and teamwork. Magnifi, a free search tool and AI-powered personal investing assistant, is changing the way consumers shop for investments. The role is a remote contract position for an Inside Sales Representative, responsible for making outbound sales calls and emails to current customers to cross-sell and upsell products. The ideal candidate has successful product sales experience, understands customer needs, and has financial services or fintech experience. The compensation is commission-based, with a 20% commission on sales. TIFIN offers a competitive benefits package, including health insurance, retirement plan, flexible PTO, parental leave, and corporate social responsibility opportunities.

Senior Recruiter

Company: GiveCampus

Location: Remote

Posted Jan 25, 2025

GiveCampus, a leading fundraising platform for nonprofit educational institutions, is seeking a Senior Recruiter to join their mission-driven team. With a seed investment from Y Combinator in 2015, GiveCampus has achieved six consecutive years of profitability and positive cash flow, while more than quadrupling their revenue, customer base, and team. They have facilitated over $6 billion in charitable giving and are committed to advancing the quality, affordability, and accessibility of education. The Senior Recruiter will own and execute recruiting initiatives, from sourcing to hiring top talent across technical and non-technical roles. The ideal candidate will have 5+ years of recruiting experience, including 3+ years in technical roles, and a proven track record of achieving and exceeding recruitment goals in high-growth environments.

Senior Sales Enablement Manager

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. The platform connects to over 7300 provider organizations and 240+ healthcare products, serving tens of millions of patient records daily. The company is seeking a Senior Sales Enablement Manager to develop and implement strategies to empower the sales team, improve prospect experience, and drive revenue growth. The ideal candidate should have 5+ years of experience in sales enablement, client management, or related roles within the healthcare or health tech sector, preferably in a startup environment. They should possess sales process expertise, training and development skills, content creation abilities, and project management skills. Familiarity with Salesforce, Gsuite, Hubspot, ZoomInfo, and Clay Doc is required. Redox is committed to diversity and equal employment opportunities.

Senior Technical Support Engineer (Remote)

Company: Kong

Location: Remote

Posted Jan 25, 2025

The job posting is for a Technical Support Engineering role at a fast-paced startup. The role involves working with top developers worldwide to implement Kong products and technologies, leading complex technical investigations, and creating knowledge articles. The ideal candidate is a voracious learner with coding skills, experience in container deployment, and a minimum of 5 years in a customer-facing technical role. Kong is a leading cloud-native API platform with a mission to enable companies to become API-first and securely accelerate AI adoption.

GTM Solutions Engineer

Company: Finite State

Location: Remote

Posted Jan 25, 2025

Finite State, a fast-growing Series B company, is seeking a GTM Solutions Engineer with cybersecurity expertise, particularly in product security and software supply chain security. The role involves supporting both pre-sales and post-sales technical engagements, executing Proof of Value programs, and serving as the voice of the customer for product management and engineering teams. The ideal candidate should have 5+ years of experience in a Sales Engineer or Solution Consultant role, strong technical skills, a customer-focused mindset, excellent communication skills, and the ability to drive technical excellence and process improvements within the GTM organization.

Sales Manager

Company: Cendyn

Location: Remote

Posted Jan 25, 2025

The Director of Business Development is a results-driven professional with a proven track record in software sales, particularly in the hotel industry. The role involves developing and executing a territory sales plan, acquiring new customers, and selling Cendyn's cloud-based software and services platform. The ideal candidate should have experience in cloud-based software sales, strong sales skills, and the ability to work in a fast-paced environment. The position requires frequent travel and daily interactions with customers and internal teams at mid to upper management levels.

Senior Product Marketing Manager

Company: Chainguard

Location: Remote

Posted Jan 25, 2025

Chainguard, a company specializing in secure open source software, is seeking a Senior Product Marketing Manager. The role involves leading product launches, developing product positioning, pricing strategies, and creating enablement content for sales teams. The ideal candidate should have experience in B2B technology, product marketing, and understanding of open source software, enterprise security, and technical products. Chainguard offers benefits such as equity, unlimited PTO, remote work, and comprehensive health insurance.

Business Systems Architect

Company: Motorola Solutions

Location: Remote

Posted Jan 25, 2025

Motorola Solutions, a company focused on helping people be their best in moments that matter, is seeking a Software Engineer for its Envysion division. Envysion provides enterprise video security and AI solutions for the restaurant and retail industries, aiming to improve profitability through actionable insights. The Software Engineer will work in a small agile team, developing systems, tools, processes, and databases to support the internal Quote to Cash process. The role involves providing solutions and architectural direction, designing and developing databases, and maintaining the Operational Data Warehouse. The ideal candidate should have a BS in Computer Science, 6+ years of experience in commercial software development, proficiency in JavaScript, NodeJS, PHP, and Salesforce, and experience in cloud-hosted environments like AWS or Azure.

Senior Manager, Sales Development

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. With over 7300 provider organizations and 240 healthcare products connected, Redox processes tens of millions of patient records daily. The company is seeking a Senior Manager of SDRs to lead and scale the SDR team, driving pipeline growth and supporting the company's sales efforts. The ideal candidate should have 7+ years of sales development experience, leadership skills, and proficiency in CRM tools like Salesforce, Hubspot, and Outreach.

Senior Field Solutions Architect - Azure - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 25, 2025

CDW offers a Field Solution Architect (FSA) role that focuses on presales solution design, working with internal and external sales teams to plan and organize strategies. The FSA is responsible for analyzing sales environments, defining actions for the sales cycle, and driving initiatives and projects. They provide design and engineering activities for Hybrid Cloud projects, coach and mentor others, and uncover emerging business opportunities. Key responsibilities include technology leadership, consulting on leading-edge technologies, and maintaining deep technical expertise in Azure solutions. The FSA also plays a significant role in sales, identifying new opportunities, and articulating the DV Practice value proposition to customers. They collaborate with partners, drive mapped opportunities, and act as a subject matter expert for marketing activities. The role requires a Bachelor's Degree or equivalent experience, 57 years of minimum technical presales or technical architecting experience, and demonstrated subject matter expertise in specific technology. Preferred qualifications include certification in public cloud platforms (Azure, GCP, or Azure) and experience with HashiCorp products and container orchestration tools.

Staff Cloud Database Engineer

Company: Varo Bank

Location: Remote

Posted Jan 25, 2025

Varo is seeking a Staff Cloud Database Engineer with extensive experience in Postgres, AWS, and Linux environments. The role involves working with stakeholders, providing architecture consultation, resolving database issues, improving operational support, and providing regular database training. The ideal candidate should have expertise in database administration activities, query tuning, and handling database maintenance with minimal downtime.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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