Customer Success Jobs in Remote

277,427 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Field Service Technician

Company: GE Vernova

Location: Hinganghāt, India / Remote

Posted Jan 25, 2025

3rd Line DBA - Oracle & SQL

Company: Kyndryl

Location: Warwick, United Kingdom / Remote

Posted Jan 25, 2025

Customer Success Manager - London

Company: Zimperium

Location: Remote

Posted Jan 25, 2025

Zimperium® is seeking a Customer Success Manager in London to manage post-sale customer relationships, drive product adoption, and ensure high customer satisfaction. The role requires strong customer management experience, technical background, and domain expertise in mobility and security. The candidate will collaborate with internal teams, address customer issues, and travel regionally as needed.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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