Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Sales Engineer

Company: Kyndryl

Location: Leavenworth, WA / Remote

Posted Jan 25, 2025

Solutions Engineer, Commercial (German)

Company: 1Password

Location: Remote

Posted Jan 25, 2025

1Password is seeking a Solutions Engineer SMB for a one-year remote contract in the Netherlands. The role involves supporting sales teams with customer requests, expediting sales opportunities, and creating valuable content. The ideal candidate should have excellent communication skills in English and German, 3+ years of B2B experience, and a keen eye for detail. The company offers a range of benefits including maternity and parental leave top-up programs, wellness spending allowance, generous PTO, wellness coach membership, and comprehensive health coverage.

Senior Director, Marketing

Company: Cornerstone OnDemand

Location: Alice Springs, Australia / Remote

Posted Jan 25, 2025

Sr. Dir., Automotive Industry GTM

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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