Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Staff Product Designer - Unified Service Platform

Company: Gusto, Inc.

Location: Remote

Posted Dec 02, 2025

The role is for a Staff Product Designer to join Gusto's Unified Service Platform team and help redefine customer support experiences using AI. The team aims to build AI-driven solutions that transform customer touchpoints into efficient and delightful experiences. The role involves designing intuitive customer support experiences, collaborating with cross-functional teams, and staying updated with AI advancements.

Site Reliability Engineering Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Site Reliability Engineering Manager to lead a high-performance team in a distributed environment. The role involves leading a team, representing the IS team to stakeholders, organizing internal projects, mentoring engineers, and ensuring proper team focus on priorities and deliverables.

Senior Site Reliability / Gitops Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical seeks a Senior Site Reliability Engineer to drive automation and innovation in open-source technologies, offering global collaboration, competitive benefits, and a dynamic work environment.

Silicon Alliances Ecosystem Development Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a global distributed team. The role of a Silicon Alliances Ecosystem Development Manager involves working with semiconductor companies to combine open source adoption with innovative optimizations, developing joint product roadmaps, and creating go-to-market strategies.

Software Engineer - OpenStack

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for their OpenStack Engineering team, working on Charmed OpenStack and Ceph. The role requires a Python software developer with experience in automating infrastructure as code and working with distributed systems.

Public Cloud Project Manager

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Public Cloud Project Manager to manage key Tier 1 Enterprise Public Cloud accounts, collaborate with various stakeholders, and ensure successful project delivery. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: Remote

Posted Dec 02, 2025

Found is a company supporting self-employed individuals with tools for financial management and security. They are seeking a Senior FullStack Engineer to enhance their bookkeeping and invoicing systems while offering competitive compensation, equity, and flexible work arrangements. The role involves collaborating on product development and improving technical operations.

Rust Engineering Lead - Linux and Open Source

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring Rust Engineering Leads to drive adoption of Rust in their open-source projects and platforms like Ubuntu. The role involves designing software, advocating for Rust, and collaborating globally in a distributed environment with opportunities for growth and innovation.

Partner Sales Manager - Dell

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with its flagship product Ubuntu being widely used in enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a global distributed team and a focus on open source innovation. Canonical is hiring a Partner Sales Manager to work closely with Dell and other major partners to build strategic relationships, generate and transact opportunities, and grow Canonical's market share.

Engineering Manager - Public Cloud, Python, Golang

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical, a leading open-source provider, offers an Engineering Manager role with global collaboration opportunities, emphasizing innovation, remote work, and professional growth. The position highlights technical leadership, cloud infrastructure optimization, and a supportive work environment with benefits like travel, learning budgets, and competitive compensation.

Partner Sales Manager - Hewlett Packard Enterprise

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical promotes itself as a leading open source provider with widespread enterprise adoption and global collaboration. The text highlights growth opportunities, key partnerships, and a job opening for a Partner Sales Manager with HPE, emphasizing innovation and open source capabilities.

Product Marketing Manager – IoT & Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on IoT and embedded systems. The company offers solutions like Ubuntu Core and Ubuntu Pro for Devices, which are trusted by major companies. Canonical is seeking a Product Marketing Manager for IoT and Embedded Systems to drive adoption and commercial success of their IoT portfolio.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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