Customer Success Jobs in Remote
Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.
Director of Fraud Solutions
Company: FNA
Location: Remote
Posted Dec 02, 2025
The Director of Fraud Solutions role at FNA is a fully remote position leading the development and implementation of antifraud solutions to protect consumers and financial institutions from payment fraud and scams. The role involves shaping the future of fraud prevention, collaborating with cross-functional teams, and driving business growth while making a tangible positive impact in the fight against financial crime.
Senior Staff Software Engineer NFS - Protocol
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
Hammerspace is seeking a highly skilled Senior Staff Software Engineer to join their team and focus on the development and enhancement of NFS Network File System protocols. The successful candidate will play a pivotal role in their distributed Hyperscale NAS product, contributing to its robustness, performance, and scalability. The role involves protocol development, architecture and design, code development and review, test automation, customer support, remote collaboration, mentorship, and community participation.
Director of Customer Operations – Fast Growing DTC Brand (Supplements)
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing wellness brand seeking a Director of Customer Operations to lead and transform their 40+ person global customer service team. The role involves managing a high-volume CS operation, implementing systems to improve metrics, and driving performance standards. MNY Ventures offers a high-trust culture, autonomy, and the opportunity to build something world-class.
Head of Customer Service - Subscription Ecommerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures seeks a Head of Customer Service to scale their high-growth supplement brand. The role involves managing a large team, optimizing performance, and driving key metrics like CSAT and Trustpilot scores. The company emphasizes autonomy, innovation, and a fast-paced environment.
VP of Customer Experience – High-Growth Supplement Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing health supplement company seeking a customer service leader to manage a 40+ person global team. The role involves rebuilding and enforcing customer service processes, hiring and coaching team members, and owning key performance metrics. The ideal candidate has 5+ years managing large customer service teams in high-growth DTC or subscription businesses, with strong coaching instincts and a data-driven approach.
Lead Product Manager - Platform
Company: Lumos
Location: Remote
Posted Dec 02, 2025
This job description outlines a Lead Platform Product Manager role focused on developing core identity governance services, collaborating with engineering and security teams, and building scalable systems for enterprise customers. It emphasizes platform ownership, data aggregation, API design, and cross-team collaboration.
Lead Product Marketing Manager
Company: Apollo.io
Location: Remote
Posted Dec 02, 2025
This job description outlines the responsibilities and requirements for a Lead Product Marketing Manager role at Apollo, emphasizing cross-functional collaboration, ownership mindset, and strategic initiatives across the customer lifecycle. The position demands expertise in GTM strategy, product positioning, and data-driven decision-making to drive growth and customer engagement.
Solutions Engineer
Company: First Advantage
Location: Remote
Posted Dec 02, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The Solutions Engineer role supports the Sales team, working with cross-functional teams to ensure smooth client onboarding, fast delivery, and successful customer outcomes.
Liability Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates is a third-party claims administrator seeking experienced professionals for a Liability Desk Examiner role. The position involves end-to-end management of liability loss claims, conducting investigations, interviewing parties, and evaluating claims. The company offers a competitive compensation package, benefits, and the opportunity to work with a dedicated team in a dynamic growing company.
Sr Staff Software Engineer - QA
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
The job posting is for a Senior Software QA Engineer position at Hammerspace, focusing on testing Storage Filesystems, distributed systems, and Protocols like NFS and SMB. The role involves leading testing efforts, collaborating with development and customer support teams, and developing test automation. The company offers a competitive salary range, comprehensive benefits, and values diversity and inclusion.
Customer Service Manager – High-Growth Subscription E-commerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is seeking a Customer Service Manager to lead a rapidly growing support team of 40 agents and 5 team leads. The role involves building scalable SOPs, high-precision QA systems, and performance management frameworks. The ideal candidate should have 3-5+ years of experience managing CS teams in high-volume DTC e-commerce or subscription businesses, with direct experience using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe.
Engineering Manager - Managed Services
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for an Engineering Manager to manage a growing engineering team and deliver quality managed services. The company values diversity, offers a distributed work environment, and provides benefits like a personal learning budget and annual compensation review.