Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

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Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Specialist Security System linux /UNIX

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

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Area Business Manager, Jacksonville, FL

Company: Blueprint Medicines

Location: Jacksonville, FL / Remote

Posted Jan 24, 2025

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Engineering Manager

Company: GlossGenius

Location: Remote

Posted Jan 24, 2025

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Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 24, 2025

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Head of Business Architecture

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

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Director, Kyndryl Consult Partner - Energy O&G - Houston, TX

Company: Kyndryl

Location: Houston, TX / Remote

Posted Jan 24, 2025

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Surgical Field Sales Consultant - South Florida

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

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Licensing & Exam Specialist

Company: Hometap

Location: Remote

Posted Jan 24, 2025

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leading enterprise content management platform highperforming support leaders and teams innovative enterpriselevel support offerings

Senior Lead, VIP Support

Company: Automattic

Location: Remote

Posted Jan 24, 2025

WordPress VIP, a leading enterprise content management platform, is seeking a Senior Lead for its VIP Support team. The role involves contributing to the customer support strategy, delivering a high-quality 24/7 support service, and working closely with cross-functional teams. Responsibilities include designing innovative support offerings, evaluating processes for efficiency gains, and guiding the team to strong performance. Requirements include 5+ years of leadership experience in technical or customer support, preferably in a SaaS or enterprise software company. The company offers a competitive salary range of $100,000 - $150,000 USD and a fully remote work environment with an open vacation policy.

View Details Apply on BuiltIn

Licensed Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 24, 2025

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Sênior Natural/ADABAS Application Programming

Company: Kyndryl

Location: Hortolândia, Brazil / Remote

Posted Jan 24, 2025

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Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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