Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Software Engineer - Data & Analytics Governance

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

IT Lead Solution Architect

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Jan 24, 2025

Principal Software Engineer -Micros Compute

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Senior Lead, Network Services

Company: Kyndryl

Location: Alajuela, Costa Rica / Remote

Posted Jan 24, 2025

GTM Analytics Manager

Company: FloQast

Location: Remote

Posted Jan 24, 2025

The GTM Analytics Manager will leverage data-driven insights to inform business strategy, optimize operational performance, and drive sustainable growth. This role involves analyzing large datasets, monitoring and reporting on the effectiveness of gotomarket initiatives, and providing strategic insights to senior leadership. The ideal candidate will have 5+ years of experience in a B2B SaaS-based technology company, strong analytical skills, and expertise in Looker, Excel, Google Sheets, and Salesforce. The base pay for this position is between $95,000 and $125,000, with a competitive benefits package.

Director, Product Management (AI/ML)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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