Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

GlobalVetLink Vice President of Sales

Company: ASG

Location: Remote

Posted Jan 24, 2025

GlobalVetLink, a rapidly growing B2B SaaS company, is seeking a hands-on VP of Sales to lead its Sales and Success teams. The role involves executing both tactical and strategic sales operations, driving efficiency, accuracy, and peace of mind for clinic staff. Key responsibilities include achieving sales and margin targets, tracking and analyzing sales KPIs, and optimizing the customer journey through data-driven insights. The ideal candidate should have 10+ years of experience in high-visibility B2B SaaS sales leadership, a proven track record of scaling high-performing sales teams, and expertise in sales operations, forecasting, and performance management.

Director, Resupply

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. The company is seeking a Director of Resupply to oversee intake processes, develop strategic plans, and ensure adherence to protocols. The ideal candidate will have a Bachelor's degree in a healthcare field, extensive DME Resupply experience, and strong leadership skills. Synapse Health offers professional growth, a healthy work-life balance, and comprehensive benefits.

Creative Director

Company: Rise8

Location: Remote

Posted Jan 24, 2025

Rise8 is a company that is transforming the United States Government by prioritizing employee experience and offering competitive pay, benefits, and growth opportunities. They emphasize continuous impact through next-level tech and collaboration, creating a culture that values kindness and empathy. Rise8 is currently seeking a Creative Director to build and scale the CEO's brand and Rise8's position as a leader in continuous delivery through compelling storytelling and high-impact content.

Strategic Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is expanding its sales team and seeking Sales Account Executives. The ideal candidate should be passionate about law enforcement technologies, have a deep understanding of SaaS solutions, and possess meticulous organizational skills. The role involves pursuing and closing midmarket sales, understanding client needs, and managing multiple sales pursuits. Mark43 offers growth opportunities, collaboration with various teams, and a commitment to inclusivity and public safety.

Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is hiring an Account Executive to promote their products and secure new contracts with government agencies. The role involves solution-based selling, attending trade shows, and managing multiple sales pursuits. The ideal candidate should have a passion for law enforcement, strong organizational skills, and a proven track record in enterprise Public Sector SaaS sales. Mark43 offers a collaborative work environment, growth opportunities, and a commitment to public safety.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Solutions Engineer (Government Accounts)

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43 is expanding its hiring to multiple countries and states, including Canada, the UK, and 40 US states. The company is seeking a Solutions Engineer to collaborate with various internal teams and play a crucial role in the Sales department. The ideal candidate should have 5+ years of enterprise software sales experience, preferably in the government and public safety sector. The role involves business development, sales, tech services, deployments, and understanding the product roadmap. Mark43 offers opportunities for career growth, working on mission-critical software, and a collaborative team environment. The company is committed to diversity and inclusion, and all qualified applicants will receive equal consideration.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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