Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

GenAI Architect

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Principal Consultant - Product Owner

Company: Nagarro

Location: Remote

Posted Jan 24, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 33 countries. They build products, services, and experiences that inspire, excite, and delight users across all devices and digital mediums. The company culture is dynamic and non-hierarchical. They are seeking new colleagues for the role of Product Managers, who are strategic leaders responsible for driving product development, launch, and ongoing support. Key responsibilities include analyzing market trends, setting product vision, collaborating with stakeholders, and ensuring digital vision and product alignment with value streams. The ideal candidate should have 2-3 years of experience in similar roles, strong leadership, agile, design, optimization, and technical tutoring skills.

Cloud SRE

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data solutions. Their FHIR-based platform enables healthcare stakeholders to collect and exchange data, impacting over 20 countries. They were ranked 19th on Deloitte's Technology Fast 50 Ranking for 2024. The company is seeking a Cloud SRE to support building, operating, and automating infrastructure services on Azure and AWS, ensuring high reliability and performance. The role involves collaborating with security operations teams, developing multitenant service offerings, and maintaining cost utilization tracking. The ideal candidate should have expertise in cloud service providers, Kubernetes, Openshift, Kafka, Elastic stack, and security compliance best practices.

DevOps Lead

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data solutions. They offer a leading FHIR-based data liberation platform that enables healthcare stakeholders to collect and exchange data effectively. The company values a DevOps culture, fostering an 'Everything as Code' approach. They provide competitive benefits, including remote work, flexible time off, and comprehensive health benefits. Smile Digital Health is committed to diversity, equity, and inclusion, encouraging candidates from all backgrounds to apply.

Territory Sales Representative - HOFFMAN

Company: nVent

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Principal Backend Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

CRM/Marketing Operations Executive

Company: Reach plc

Location: Remote

Posted Jan 24, 2025

Reach Plc is seeking a CRM/Marketing Operations Executive for a fully remote role with occasional travel to Canary Wharf, Birmingham, and Manchester hubs. The role involves supporting customer acquisition and growth across multiple channels, building templates, creating customer segments, designing automated customer journeys, managing customer data, and creating reports. The ideal candidate should have prior experience in push messaging and email marketing, strong spreadsheet skills, a basic understanding of customer lifecycle principles, and familiarity with GDPR. The company offers a competitive salary, pension scheme, 25 days holiday, enhanced family leave, wellbeing support, and career development opportunities.

Programme Manager - Public Safety

Company: NEC Software Solutions

Location: Remote

Posted Jan 24, 2025

NEC Software Solutions is seeking a Programme Manager for a Public Safety Programme. The role involves leading and delivering the programme, managing the Programme Plan, and ensuring client satisfaction. The ideal candidate should have a degree, IT service delivery experience, and excellent communication skills. NEC offers a competitive benefits package, including private medical cover, pension scheme, and flexible benefits. The company is an equal opportunities employer and is committed to supporting candidates with accessibility needs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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