Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Site Reliability Engineer (Cloud Networking)

Company: Kyndryl

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Kyndryl, a company that designs, builds, manages, and modernizes mission-critical technology systems, is seeking a Site Reliability Engineer for Skytap, a recently acquired product/SaaS company. The role involves designing, implementing, and operating software-defined networking technology, ensuring reliability, scalability, and security of systems. The engineer will work closely with development, operations, and security teams, and will be responsible for tasks such as designing and adding new monitoring, logging, alerting, and metrics to systems, improving configuration management systems and automation, and ensuring the software release process is operating smoothly. Kyndryl offers a global footprint, professional growth opportunities, and a comprehensive benefits package.

Senior Software Engineer, Backend (Developer - Staking API)

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a software developer with 5+ years of experience in backend and smart contract development, particularly in Golang, Solidity, and TypeScript. The role involves designing, developing, and maintaining user-friendly services for Coinbase Staking, collaborating with backend engineers, and integrating SDKs with APIs and smart contracts. The ideal candidate should have a strong understanding of onchain to backend system interaction, security best practices, and problem-solving skills. They should also possess excellent communication and collaboration skills, and a passion for blockchain technologies, particularly Ethereum and EVM-compatible chains.

Program Manager - Security Design Standards

Company: Equinix, Inc

Location: Ashburn, VA / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Program Manager for Security Design Standards. The role involves creating and maintaining technical security documentation, ensuring it's error-free, consistent, and understandable for both technical and non-technical users. The candidate will collaborate with security teams, subject matter experts, and stakeholders, and manage security projects. Key responsibilities include technical authoring, project management, process engineering, design engineering, and CAD/Revit systems management. The ideal candidate should have a Bachelor's degree or equivalent experience, a strong command of Revit, and understanding of blueprints and schematics. Excellent communication skills, organizational abilities, and a positive team player attitude are required. Knowledge of security systems and relevant certifications are a plus.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Senior Category Analyst E-Commerce

Company: C.A. Fortune

Location: Remote

Posted Jan 24, 2025

CA Fortune is seeking a Senior Category Analyst for a fully remote or hybrid role in Chicago, IL. The ideal candidate will have agency or client engagement experience, Power Query expertise, and proficiency in data visualization platforms like PowerBI or Power Excel. They should possess advanced analytical and Excel skills, with in-depth experience in selling, story development, and category management principles. A Bachelor's degree and 5+ years of CPG industry sales and category management experience, preferably in NaturalSpecialtyOrganic food and beverage, is required. The role involves presenting business reviews, creating analytical tools, improving reporting methodology, analyzing shopper and consumer information, and tracking sales trends. The company offers a competitive salary range of $70000 - $80000, along with comprehensive benefits and a commitment to diversity and inclusion.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

Sr Application Engineer - East Coast

Company: Aptiv

Location: Troy, MI / Remote

Posted Jan 24, 2025

Aptiv's North American Connection Systems team is seeking an experienced Application Engineer for the commercial/specialty vehicle market. The role involves identifying new business opportunities, understanding customer requirements, and serving as the 'Voice of the Customer' (VoC) to internal engineering teams. The ideal candidate will have a Bachelor's degree in Mechanical or Electrical Engineering, 3+ years of automotive connection systems experience, and familiarity with commercial/specialty vehicles. Additional preferred qualifications include a Master's degree, experience with injection molded plastics and stamped metal, and proficiency in Microsoft Office. Aptiv offers competitive compensation, learning opportunities, and a diverse, innovative work environment.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

Senior Principal Product Manager, API & Extensibility

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Atlassian is offering a remote Senior Principal Product Manager position for API and Extensibility. The role involves leading the development and execution of the API and Extensibility strategy, collaborating with cross-functional teams, and setting OKRs. The ideal candidate should have 10 years of product management experience in B2B SaaS companies, strong API development and strategy implementation experience, and technical fluency. Atlassian values diversity and offers competitive compensation and benefits. The role requires the candidate to be located in the PST time zone.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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