Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Customer Marketing Manager

Company: GiveCampus

Location: Remote

Posted Jan 24, 2025

GiveCampus, a leading fundraising platform for nonprofit educational institutions, has achieved six consecutive years of profitability and positive cash flow. They recently raised $50 million to accelerate growth. The company is committed to social mobility, having donated $1 million in free fundraising support for low-income, first-generation, and underrepresented students. GiveCampus is seeking an experienced Customer Marketing Manager to help shape their partner marketing strategy and support cross-sell and retention efforts.

Media Search Analyst Saudi Arabia

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This job posting is for a Media Search Analyst role at TELUS International AI. The position offers flexibility, allowing you to set your own schedule and work from home. The role involves comprehensive assessments of diverse tasks related to music, video, and Apple products. You'll use an innovative web-based tool to evaluate search outcomes for App Store Content and conduct research to validate query accuracy. No prior professional experience is required, but you must pass a basic assessment and quality assurance checks. Basic requirements include an up-to-date Apple ID, experience with Apple products, fluency in Arabic and English, residency in Saudi Arabia for at least a year, and familiarity with local and global trends. The role also requires a broadband internet connection, independent working skills, and excellent communication abilities. Additional incentives are provided during the assessment process.

Senior Product Manager - APIs & Integrations

Company: ExtraHop

Location: Remote

Posted Jan 24, 2025

ExtraHop is a cybersecurity company offering a market-leading Network Detection and Response (NDR) product. They are committed to providing security teams with the tools to detect, investigate, and respond to advanced threats. The company is seeking a Senior Product Manager with a strong background in security, APIs, and integration products to join their world-class product management team. The role involves building relationships with customers, identifying new opportunities, and driving the product vision and roadmap. ExtraHop is recognized for its innovation and commitment to building a diverse and inclusive team, offering competitive benefits and a hybrid work model.

Regional Sales Manager, Mid Enterprise (Remote, CHL)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking an experienced Enterprise sales executive for the role of Regional Sales Manager. The successful candidate will manage 75-100 Enterprise accounts, driving new business opportunities and expanding revenue. Key responsibilities include identifying and executing account strategies, negotiating agreements, and building relationships with key decision-makers. The ideal candidate should have a strong understanding of cybersecurity, cloud, and SaaS technologies, along with proven experience in solution selling and consultative sales techniques. Fluency in English, strong communication skills, and the ability to work remotely with up to 50% travel are required. CrowdStrike is committed to fostering a culture of belonging and diversity.

Online Data Analyst (m,f,d) - Germany

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and German, and familiarity with German affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The company, TELUS Digital AI, values diversity and offers equal opportunities. The position requires passing an assessment and ID verification, and offers the chance to be part of a dynamic, innovative team.

Enterprise Account Executive, Education

Company: Salesforce

Location: Remote

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking an Enterprise Account Executive for the Higher Education sector. The role involves selling the entire Salesforce Customer 360 platform, developing key customer relationships, and driving account strategy aligned with customer objectives. Preferred qualifications include 10+ years of full-cycle sales experience, 5+ years in Enterprise Sales, and experience in SLED, specifically Higher Ed. Salesforce offers world-class training, mentorship, and a comprehensive benefits package, emphasizing a commitment to equality and community service.

ILS Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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