Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Payment Risk Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Senior Named Account Executive, Federal

Company: Cloudflare

Location: Washington, DC / Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to cover the Federal market, specifically DHS. The role involves developing and executing a comprehensive account/territory plan, driving sales, managing contract negotiations, and building strategic relationships with key accounts. The company offers competitive compensation, equity participation, and a comprehensive benefits package. Cloudflare is committed to fostering a diverse and inclusive team, and is known for its mission to build a better Internet, including initiatives like Project Galileo and 1.1.1.1.

Regional Sales Director

Company: Illumio

Location: Munich, Germany / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking a Regional Sales Director with 8+ years of enterprise selling experience, particularly in security and networking software. The role involves finding and creating new sales opportunities, driving a regional sales plan, and collaborating with various teams. The ideal candidate should have a strong track record of selling to the C-suite, be technically savvy, and have a robust network of contacts. Illumio offers a comprehensive benefits package and fosters a diverse, inclusive culture.

Strategic Account Executive-Southeast

Company: Smartsheet

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Senior Principal Engineer, Cloud Transition

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Senior Associate, SailPoint Engineer (Remote Eligible)

Company: Capital One

Location: New York, NY / Remote

Posted Jan 24, 2025

Capital One is seeking a Senior Associate SailPoint Engineer for a remote position. The role involves working on the SailPoint identity platform to support Identity Access Management needs. Key responsibilities include identifying automation opportunities, building relationships with stakeholders, providing project updates, and delivering software components. The ideal candidate should have at least 1.5 years of experience in Java or Python, SailPoint IdentityIQ, and troubleshooting IGA Rules, workflows, and customizations. Preferred qualifications include a Bachelor's Degree, AWS experience, Cyber Security Domain expertise, and familiarity with various APIs. Capital One offers competitive salaries and benefits, and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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