Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Implementation Architect - LegalWorks

Company: Tonkean

Location: Remote

Posted Nov 28, 2025

Tonkean is a customizable process experience platform that enables organizations to create intelligent automations, integrate with various apps and systems, and democratize access to innovative technologies. The LegalWorks solution automates key areas of legal processes, providing AI-powered custom portals, intelligent request and contract routing, matter management, and policy approvals. The Implementation Architect role focuses on deep discovery, design, and mentoring to ensure high levels of process adoption and alignment with customer needs.

Customer Account Specialist

Company: First Advantage

Location: Remote

Posted Nov 27, 2025

The Customer Account Specialist role at First Advantage involves building and maintaining strong relationships with small business accounts, providing timely support, and collaborating with various internal departments to ensure customer satisfaction and loyalty. The position requires excellent communication skills, Salesforce proficiency, and the ability to manage multiple tasks effectively.

Compliance Analyst - BSA/AML

Company: Found

Location: Remote

Posted Nov 27, 2025

Found is a company that provides banking services for self-employed individuals, offering tools to automate taxes and expense tracking. They are looking for kind, resourceful, and passionate people to join their team and build a safety net for self-employment. The Compliance Lead role involves assisting with tracking and responding to Requests for Information, preparing monthly reports, conducting BSA/AML transaction monitoring, and performing KYC customer due diligence reviews.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 27, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and are focused on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Workflow Automation Engineer

Company: Trafilea

Location: Remote

Posted Nov 27, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Program Manager

Company: Myriad360

Location: Remote

Posted Nov 27, 2025

This job description seeks a seasoned Program Manager with expertise in complex projects and client relationships, emphasizing strategic mindset, leadership, and collaboration. The role offers opportunities for growth, mentorship, and impactful work in a dynamic organization with strong benefits and a focus on innovation.

Senior Customer Success Manager

Company: Athennian

Location: Remote

Posted Nov 28, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a Senior Customer Success Manager to own a book of business, develop relationships with strategic customers, and drive growth and retention. The role requires relationship management, communication, organization, influence, agility, and strategic thinking. Success is measured by NRR, gross retention, expansion, individual and team performance, and customer advocacy.

Sales Enterprise Account Executive - Social Impact

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

This job posting outlines the role of an Account Executive for Blackbaud's Enterprise Sales Team, detailing responsibilities such as managing sales activities, collaborating with partners, and building client relationships. It emphasizes qualifications like 8+ years of experience in SaaS sales and highlights Blackbaud's commitment to diversity, remote work flexibility, and comprehensive benefits.

Linux Desktop & Devices Support Engineer

Company: Canonical

Location: Remote

Posted Nov 27, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on customer success and technical support. The company offers a globally remote role for a Linux Engineer/Administrator to support customers using Ubuntu and open source products. The role involves investigating and resolving customer issues, participating in training sessions, and contributing to knowledge base articles.

Technical Program Manager - Security

Company: Stripe

Location: Remote

Posted Nov 27, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company's mission is to increase the GDP of the internet. The Stripe Security team is dedicated to improving security and privacy for users, and is looking for a Technical Program Manager to lead cross-functional security initiatives and drive execution.

Platform Engineer - Staff

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The platform engineer role involves supporting Windows systems infrastructure, automating tasks, using IaC tools, collaborating with teams, and staying updated on industry trends. The ideal candidate should have 2+ years of experience with Windows systems, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.

Product Designer

Company: SQUIRE

Location: Remote

Posted Nov 28, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a suite of products for barber management and booking, and is seeking a Product Designer to collaborate with cross-functional teams and design intuitive experiences.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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