Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Staff Revenue Data Scientist

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser used by over 225 million people worldwide. The company focuses on diverse areas including AI, social media, security, and more, while maintaining their core mission to make the internet better for people. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation, allowing them to focus solely on their mission without shareholder influence.

Engineering Manager - Build and Release Infrastructure

Company: Canonical

Location: Remote

Posted Nov 26, 2025

Canonical is a leading provider of open source software and operating systems. The company is hiring an Engineering Manager to shape the future of open source development with Launchpad, a powerful platform used by influential open source projects. The role involves leading a distributed team, fostering technical excellence, and driving the evolution of Launchpad.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, and most usable browser possible.

Senior Sales Engineer - Strategic

Company: ExtraHop

Location: Remote

Posted Nov 26, 2025

The Senior Sales Engineer role involves leading technical strategy, delivering product demonstrations, mentoring sales engineers, collaborating with product and engineering teams, and providing post-sales support. The position requires 7+ years of experience selling cloud and cybersecurity technology, strong technical skills, excellent communication abilities, and the ability to build strategic relationships.

Lead Engineer (IVR)

Company: Green Dot Corporation

Location: Remote

Posted Nov 26, 2025

Green Dot Corporation is seeking a Lead IVR Software Engineer to join their CES team. The role involves leading the full software development lifecycle for IVR applications, designing and developing IVR systems using platforms like Twilio or M365, and integrating IVR systems with backend services. The position requires a bachelor's degree in computer science or related field, 8+ years of software development experience with at least 3 years in IVR development and 2+ years in team leadership. The company offers a competitive salary range of $139,900 to $199,300 per year.

Senior Product Analyst, GoChat - Monopoly GO!

Company: Scopely

Location: Remote

Posted Nov 26, 2025

Scopely is seeking a Senior Product Analyst to join the Monopoly GO team and support the Go Chat initiative. The role involves analyzing player behavior, generating insights, and collaborating with cross-functional teams to enhance player communication and community engagement. The position requires 4+ years of experience in analytics, strong SQL skills, and familiarity with Python or R. The company values diversity, provides equal employment opportunities, and offers a comprehensive benefits package.

Senior Data Scientist - Product

Company: Apollo.io

Location: Remote

Posted Nov 26, 2025

The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.

Lead Software Engineer - BaaS

Company: Green Dot Corporation

Location: Remote

Posted Nov 26, 2025

Green Dot is seeking a highly skilled Lead Software Engineer to join their BaaS team. The role involves designing and developing APIs and microservices for BaaS onboarding and partner integration. The company offers a Work from Anywhere model and values diversity and inclusion.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and now have over 225 million users worldwide. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Growth Marketing Manager - Formative

Company: Newsela

Location: Remote

Posted Nov 26, 2025

The Growth Marketing Manager role at Formative focuses on driving growth initiatives, optimizing the user journey, and leveraging in-product messaging to increase qualified traffic, conversions, and paid customers. The ideal candidate should have a proven track record in growth marketing, deep channel expertise, advanced technical proficiency, and a relentless systematic optimizer mindset.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser used by over 225 million people worldwide. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Director of Development

Company: Code.org

Location: Remote

Posted Nov 26, 2025

The Director of Development role at Code.org is a key contributor responsible for managing high-value donor relationships and crafting tailored partnership strategies. The role involves mentoring a team of fundraisers, collaborating with internal teams, and shaping donor stewardship strategy. The ideal candidate has 8+ years of experience in fundraising or enterprise sales, proven success managing high-value relationships, exceptional relationship-building skills, and a strong data orientation.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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