Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Sr Salesforce Administrator

Company: First Advantage

Location: Remote

Posted Nov 22, 2025

The job description outlines the responsibilities and requirements for a Senior Salesforce Administrator role at First Advantage. The role involves day-to-day configuration, support, maintenance, and improvement of the Salesforce platform across multiple business units. The ideal candidate should have 5+ years of hands-on Salesforce administration experience, strong understanding of Salesforce best practices, and experience with Sales Cloud, Service Cloud, and integration with tools like Salesloft, ZoomInfo, and DocuSign.

Technical Program Manager - Risk

Company: Stripe

Location: Remote

Posted Nov 22, 2025

Stripe seeks a Technical Program Manager to drive risk and compliance initiatives, emphasizing opportunities to impact the global economy and advance critical infrastructure projects. The role involves cross-functional collaboration, strategic planning, and improving team efficiency while aligning with Stripe's mission to grow the internet's GDP.

Customer Success Manager - Enterprise

Company: Muck Rack

Location: Remote

Posted Nov 22, 2025

The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The position requires a focus on customer retention, revenue generation, and strategic account management. Success will be measured through customer health scores, revenue goals, and key performance indicators.

Sr. Manager - Product Growth, Strategy & Operations

Company: ExtraHop

Location: Remote

Posted Nov 22, 2025

The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.

Machine Learning Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 22, 2025

Reddit is expanding its Ads teams, focusing on innovation and ML-driven solutions. The role involves developing ML models for ad ranking and optimization, with a strong emphasis on impact and collaboration.

Director - Product Engineering, AI

Company: Synack

Location: Remote

Posted Nov 22, 2025

Synack is a Penetration Testing as a Service platform that discovers assets, pentests for critical vulnerabilities, and provides visibility into security risks. They have a community of security researchers delivering continuous penetration testing and vulnerability management. The Director of Product Engineering with a specialization in AI leads the strategic direction, development, and execution of AI-powered products and features.

Engineering Manager - Accounting

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Staff Fullstack Engineer

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.

Senior Product Designer II - Pricing & Packaging

Company: HubSpot

Location: Remote

Posted Nov 22, 2025

The role of Senior Product Designer I/II at HubSpot Fintech focuses on designing seamless experiences for pricing and packaging in the fintech industry. The position involves collaborating with cross-functional teams, leveraging AI, and owning end-to-end design work to drive business growth and customer satisfaction.

Senior Machine Learning Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 22, 2025

Reddit is expanding its Ads teams with opportunities for ML engineers and experts, emphasizing innovation, growth, and competitive benefits. The role involves building scalable systems, optimizing ad performance, and contributing to core priorities in machine learning and product development.

Clinical Educator

Company: Lingraphica

Location: Remote

Posted Nov 22, 2025

Lingraphica seeks a Clinical Educator to provide training and support for speech-language pathologists, focusing on AAC technology. The role involves demos, webinars, and collaboration with teams. Benefits include competitive pay, comprehensive benefits, and career growth opportunities.

Software Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 22, 2025

Reddit offers a flexible workforce with options for remote work or working from one of their physical office locations. The company is currently hiring across multiple teams, including the Ads ML Serving Team, Attribution & Identity Team, and Ads Growth Team. The Business Manager team is known for its inclusive and collaborative culture, where diverse perspectives are valued. The role described is a generalist mid-level backend position within the Ads Organization, with responsibilities including working with product managers to design and implement Ads products, collaborating with platform and data teams, and building extensible components.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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