Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior/Staff Product Designer

Company: Kraken

Location: Remote

Posted Nov 10, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Senior Product Designer to shape the future of Kraken by creating intuitive and aesthetically excellent user experiences for their consumer-focused trading apps.

Senior Product Manager - AI

Company: Daxko

Location: Remote

Posted Nov 10, 2025

Daxko is a company that powers wellness and helps health and wellness facilities operate efficiently and engage members. They are seeking a Senior Product Manager for AI to lead the development of AI capabilities for YMCAs, JCCs, fitness centers, and studios. The role involves defining the vision, strategy, and roadmap for the AI platform, partnering with engineering teams, identifying high-value AI use cases, and measuring adoption and performance.

Vice President of Product Management

Company: Modern Health

Location: Remote

Posted Nov 10, 2025

The role is a high-visibility position in a fast-growing company, working closely with the leadership team to build strategic product lines. It requires strong leadership, communication, and stakeholder management skills to drive measurable outcomes and inspire high-performing teams.

Senior Data Scientist

Company: Mozilla

Location: Remote

Posted Nov 10, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.

Enterprise Customer Success Manager

Company: Canonical

Location: Remote

Posted Nov 10, 2025

Canonical is a leading provider of open source software and operating systems. The company is hiring an Enterprise Customer Success Manager to reduce risk, facilitate adoption, and support expansion within existing accounts. The role involves onboarding new customers, managing a portfolio of customers, and collaborating with various teams to deliver engagement plans.

Global Head of Cloud Alliances

Company: Canonical

Location: Remote

Posted Nov 10, 2025

Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting opportunities for cloud alliances and a distributed work culture. The job description emphasizes innovation, partnership growth, and a collaborative environment with competitive benefits.

Americas News Editor (Remote – New York)

Company: Sandmark

Location: Remote (Preference for North East US)

Posted Nov 10, 2025

Sandmark is seeking an experienced Americas Editor to lead editorial strategy in North, Central, and South America. The role involves managing content pillars, collaborating with teams, and driving user engagement through high-quality crypto and financial market content.

Senior Data Developer

Company: Vidyard

Location: Remote

Posted Nov 10, 2025

Vidyard is seeking a Senior Data Developer to join their Data Platform team. The role involves advancing the company's data system, enhancing data pipelines, and optimizing tools. The candidate will work with technologies like Druid, Redshift, DBT, Cube, and Metabase, focusing on data collection, modeling, and activation. The position offers the opportunity to impact product features such as Analytics, Notifications, Data Privacy Compliance, and Integrations. The role is remote and open to candidates located in Canada.

Software Engineer - Commerce Platform

Company: Twilio

Location: Remote

Posted Nov 10, 2025

This job posting highlights a Software Engineer role at Twilio's Commerce Platform Team, focusing on building scalable systems and transitioning to a next-generation architecture. Responsibilities include designing services, troubleshooting, and collaborating with teams. Qualifications emphasize experience with AWS, Java, and cloud technologies. The role offers remote work from Ireland with competitive benefits.

Practice Manager - Professional Services

Company: ExtraHop

Location: Remote

Posted Nov 10, 2025

The Practice Manager role emphasizes customer success and team leadership, with responsibilities including collaboration with sales, project management, and team development. Qualifications require IT experience, leadership skills, and expertise in networking protocols.

Senior AI/ML Data Engineer

Company: Hostaway

Location: Remote

Posted Nov 10, 2025

Hostaway is a SaaS scaleup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Data Engineer to build and maintain data pipelines, develop embeddings and RAG systems, and collaborate with product and platform teams. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven culture.

General Liability Claims Adjuster

Company: Reserv

Location: Remote

Posted Nov 10, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. Reserv is venture-backed and seeks highly motivated individuals to join their team in building a leading TPA and tackling longstanding challenges in the claims role.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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