Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Machine Learning Engineer - Ranking

Company: QuinStreet

Location: Remote

Posted Nov 11, 2025

The job posting is for a ranking systems role at a marketplace company. The role involves designing and improving ranking algorithms, building high-value features, and partnering with cross-functional teams. The position requires an advanced degree in CS or related field, strong ML and optimization skills, and experience with large-scale datasets and production ML systems.

Onboarding Specialist

Company: Reserv

Location: Remote

Posted Nov 10, 2025

Reserv is an insurtech company focused on automating claims processes with cutting-edge AI and automation. They seek motivated professionals for an onboarding role emphasizing leadership, communication, and innovation. The position offers competitive benefits including health insurance, 401k, PTO, and remote work flexibility.

Junior Developer

Company: Naviant

Location: Remote

Posted Nov 10, 2025

Naviant is seeking Junior Developers to join their remote team. The role involves designing and developing custom process solutions, collaborating with customers and third-party contractors, and ensuring system stability. Naviant offers traditional and other benefits, including remote work, health insurance, and a 401k match program.

Transportation Claims Adjuster: Auto Physical and Property Damage

Company: Reserv

Location: Remote

Posted Nov 11, 2025

Reserv is an insurtech company focused on automating manual tasks in claims processing using AI and automation technology. They are seeking highly organized and customer-focused Transportation Claims Adjusters to join their team. The role involves providing high-quality customer service, managing claims, coordinating vehicle repairs, and ensuring compliance with regulations. Reserv values diversity, empathy, and continuous learning, and offers a generous benefits package.

Customer Support Engineer

Company: Naviant

Location: Remote

Posted Nov 10, 2025

Naviant is seeking Customer Support Engineers with strong technical expertise, problem-solving skills, and a passion for outstanding customer service. The role involves troubleshooting software issues, delivering timely solutions, and building lasting relationships with customers. Naviant is a fully remote software services company that drives business efficiencies through intelligent automation and cutting-edge technology.

Software Development Engineer II - API

Company: Mapbox

Location: Remote

Posted Nov 11, 2025

Mapbox is a leading platform for location-based services, offering tools for businesses and hiring engineers for innovation in mapping and navigation.

Interstate Tractor Trailer Bodily Injury Claims Adjuster

Company: Reserv

Location: Remote

Posted Nov 11, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join their team. The role involves communicating with customers, handling claims, and ensuring quick and appropriate resolutions. Reserv values diversity and offers a generous benefits package.

Automation and Personalization Lead

Company: Gametime United

Location: Remote

Posted Nov 10, 2025

The Automation and Personalization Lead role at Gametime involves defining and driving the strategy for marketing automation and applied machine learning across CRM and SEM channels. The role requires partnering with marketing analytics and engineering teams to develop and deploy ML-powered systems that improve targeting, enable personalization, and increase efficiency. The ideal candidate should have 6+ years of experience in data science, marketing technology, or performance marketing roles, with 2+ years in a lead or strategic capacity managing cross-functional initiatives. The role offers a competitive salary, equity package, flexible PTO, and other benefits.

Personal Injury Protection (PIP) Adjuster

Company: Reserv

Location: Remote

Posted Nov 11, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join their team. The role involves investigating and evaluating PIP claims, managing claim inventories, ensuring compliance, and providing exceptional customer service. Reserv values diversity, empathy, and continuous learning.

Customer Success Manager - EHR

Company: Osmind

Location: Remote

Posted Nov 11, 2025

Osmind is a technology company focused on psychiatry, serving 800+ independent psychiatry practices across 49 states. They provide EHR software solutions, clinician community, and managed services to help clinics provide high-quality care, scale as businesses, and contribute to research. Osmind is backed by top investors and offers a wide range of employee benefits.

Staff Data Engineer

Company: Abbott

Location: Remote

Posted Nov 10, 2025

Abbott is a global healthcare leader focused on helping people with diabetes manage their health through innovative products and technologies. The company offers a wide range of healthcare solutions and is committed to employee growth, development, and well-being. The job description highlights the opportunity to work on cloud-based big data engineering projects, specifically in the medical field, to improve the lives of people with diabetes.

DevOps Engineer

Company: Athennian

Location: Remote

Posted Nov 11, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a motivated DevOps Engineer to join their Cloud Security and Infrastructure team. The role involves building and maintaining cloud-based infrastructure, collaborating with engineering teams, and optimizing deployment tooling and infrastructure. The company values outcome-driven, wide responsibility, learning mindset, and strategic speed. They offer benefits such as health, dental, and vision coverage, parental leave, and a work-from-home allowance.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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