Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Clinical Research Associate - Oncology/Respiratory

Company: ClinChoice

Location: USA

Posted Jan 31, 2025

ClinChoice, a global full-service CRO, is seeking a Senior Clinical Research Associate to join their team on a permanent basis. The role involves managing 23 trials, conducting site management, and working with a diverse client base. Applicants must have experience in oncology or respiratory clinical trials. The position offers a fulfilling career, excellent work-life balance, and the opportunity to make a difference in people's lives. Key responsibilities include monitoring clinical projects, training site staff, and ensuring reliable clinical data. The ideal candidate should have a university degree in a scientific, medical, or paramedical discipline, proven CRA experience, and strong knowledge of clinical trial operations and regulatory requirements. Fluency in English and local languages, proficiency in Microsoft Office, and willingness to travel are also required.

Senior Product Marketing Manager - IT Solutions

Company: Dropbox

Location: USA

Posted Jan 31, 2025

The job description is for a Solutions Marketing Manager targeting the IT persona. The role involves understanding IT decision-makers' challenges and goals, crafting solutions-based messaging, and empowering sales teams with tools and insights. The ideal candidate should have 5+ years of experience in product marketing, IT buyer persona expertise, proven GTM strategy development, strong communication and collaboration skills, and experience in creating sales enablement materials. Familiarity with AI-driven solutions or SaaS tools targeting IT professionals is preferred.

Senior Software Engineer, Integrated Knowledge Management

Company: Airbnb

Location: USA

Posted Jan 31, 2025

Airbnb is seeking a Senior Software Engineer for the Integrated Knowledge Management team. The role involves developing solutions to scale and optimize content and knowledge indexing, retrieval, and ranking across all of Airbnb. The engineer will collaborate with various teams to design and build end-to-end product solutions to improve Airbnb's customer service experience. The ideal candidate should have 5+ years of industry engineering experience, a degree in CS or a related field, and expertise in leveraging OpenSearch, Elasticsearch, or similar technologies for content indexing, retrieval, and ranking applications. Proficiency in backend JVM languages and experience in building high-performance, scalable, and fault-tolerant backend systems are required. Bonus points for understanding of ML search and retrieval models and industry experience in building end-to-end Machine Learning products.

Google Cloud Security Architect

Company: GuidePoint Security

Location: USA

Posted Jan 31, 2025

The Google Cloud Security Architect is responsible for designing, implementing, and securing customers' Google Cloud and Google Cloud SecOps infrastructure. This role involves developing cloud strategies, architecting cloud solutions, and ensuring the security, scalability, and reliability of a Google Cloud and Google Cloud SecOps environment. The individual will operate primarily in a remote customer-facing role, integrating cloud technologies into existing or new environments while providing expertise in cloud computing to drive business efficiency and innovation. Responsibilities include evaluating existing cloud infrastructure, recommending improvements, and implementing Google Cloud and Google Cloud SecOps best practices. The candidate will work with infrastructure team members to provide secure configurations within the Google Cloud and Google Cloud SecOps infrastructure.

Talent Management Operations Specialist

Company: General Motors

Location: USA

Posted Jan 31, 2025

General Motors is seeking an experienced Talent Management Operations Specialist for a remote role based in Atlanta, Austin, Detroit, Warren Pontiac, Milford, or Mountain View. The role involves designing, building, and implementing new talent processes, driving the execution of existing talent programs, and collaborating with various teams to deliver GM's talent strategy. The ideal candidate should have 57+ years of experience in HR, talent management, or organizational development, a Bachelor's degree, and expertise in talent practices delivered by Workday. Strong communication skills, problem-solving abilities, and proficiency in data analysis are required. The role offers a competitive salary range of $85,100-$158,000, bonus potential, and comprehensive benefits.

Operations & Creator Success Coordinator

Company: Kickstarter PBC

Location: USA

Posted Jan 31, 2025

Kickstarter is looking for an Operations and Creator Success Coordinator to join their Performance team. The role involves managing creative development processes, overseeing asset briefing and approval workflows, and providing high-touch creator support. The ideal candidate should have 12 years of professional experience, excellent communication skills, and a keen eye for detail. They should also be able to empathize with creators and consider the broader impacts of their work. The role involves working collaboratively, participating in team discussions, and continuously optimizing operational processes.

Product Designer

Company: StackAdapt

Location: USA

Posted Jan 31, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Product Designer to create user-friendly products, conduct user research, and collaborate with cross-functional teams. The company is known for its industry-leading user experience, simplicity, and ease of use. StackAdapt is a remote-first company offering competitive benefits, including RRSP401k matching, comprehensive mental health care, and a robust training program. The company values diversity and inclusivity, fostering a supportive and collaborative culture.

Senior Manager, Corporate and Technical Accounting

Company: Coursera

Location: USA

Posted Jan 31, 2025

Coursera is seeking a highly motivated professional with strong technical accounting experience to oversee the global monthly closing process, manage a high-performing accounting team, and collaborate with various business partners. The role requires a deep working knowledge of US GAAP, prior experience managing teams, and proficiency in NetSuite or other major ERP. The targeted hiring base salary range is between $149,000 and $158,000.

Commercial Counsel

Company: Stripe

Location: USA

Posted Jan 31, 2025

Stripe, a global technology company, is seeking an exceptional transactional lawyer to join their commercial legal team in North America. The role involves supporting the AMER Sales team, working closely with Product Legal, and contributing to the build-out of Stripe's commercial legal infrastructure. The ideal candidate is intellectually curious, a self-starter, a clear communicator, a natural collaborator, and has relevant legal experience. Preferred qualifications include experience in payment or fintech industries, inhouse experience advising high growth companies, and working knowledge of data protection laws.

Senior Manager - Brand & Creative

Company: COMPLY

Location: USA

Posted Jan 31, 2025

COMPLY is a high-growth organization that prides itself on being the champion for compliance professionals. With over 350 professionals worldwide, they serve more than 7000 clients globally through various solutions. They are seeking a Senior Manager Brand and Creative to elevate the COMPLY brand through exceptional design, storytelling, and visual communication. The role involves leading brand strategy, creative design, content development, and managing a design system and template library. The ideal candidate should have 7+ years of experience in brand and creative roles, mastery of design tools, and proven experience in building and evolving brand identities for B2B organizations. COMPLY offers a comprehensive benefits package, 100 remote flexibility, and a high-growth startup environment.

Product Manager IV

Company: Kueski

Location: USA

Posted Jan 31, 2025

Kueski is a leading buy now pay later and online consumer credit platform in Latin America, recognized for its innovative financial services. The company was the first to introduce BNPL on Amazon Mexico and was named the top BNPL platform by Fintech Breakthrough in 2023. Kueski also ranks as one of Mexico's most ethical companies and one of the Best Companies for Female Talent. The company culture is geared towards innovation, collaboration, and impact, fostering a strong diverse and inclusive environment. The role of a Product Manager IV at Kueski involves overseeing the entire product lifecycle, from conceptualization to launch, and requires a blend of technical knowledge, business acumen, and leadership skills. Key responsibilities include market analysis, product vision and strategy, roadmap planning, feature definition, cross-functional leadership, project management, performance monitoring, customer engagement, stakeholder communication, and team development.

Strategic Account Executive, Federal Health

Company: Databricks

Location: USA

Posted Jan 31, 2025

The job posting is for a Strategic Enterprise Account Executive Federal Health role at Databricks. The successful candidate will be responsible for driving sales of Databricks within the Federal Civilian segment, managing complex sales cycles, closing net new accounts, and expanding existing ones. They will also be expected to exceed activity pipeline and revenue targets, promote Databricks' enterprise cloud data platform, and ensure 100% customer satisfaction. The ideal candidate should have 7+ years of field sales experience within the Federal Healthcare space, a background in big data, cloud, or SaaS sales, and a track record of delivering business value to customers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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