Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Product Lead - Connected Accounts
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb's Trust and Safety team, composed of various professionals, aims to build trust and safety in the platform by creating community standards, policies, and using machine learning models to detect risks. The role of a Platform Product Manager on the Connected Accounts team involves conceptualizing, building, and evangelizing Graph ML models to improve safety across different domains. The ideal candidate should have 12+ years of product management experience, 4+ years in AI/ML product management, and a deep understanding of Graph ML modeling.
Principal Customer Success Manager, Strategic Accounts
Company: HubSpot
Location: USA
Posted Jan 30, 2025
The Principal Customer Success Manager (CSM) on the Strategic Accounts team at HubSpot is responsible for driving product adoption, removing roadblocks, managing risk, and identifying opportunities for new products and services. The role involves overseeing the customer experience for 35 of HubSpot's highest-spending and Lighthouse customers, building deep relationships, using strategic thinking to help customers reach their business goals, partnering with internal teams on success planning, delivering Executive Business Review presentations, managing cross-functional resources, identifying investment opportunities, serving as an internal advocate, and demonstrating a significant impact on the business. The ideal candidate has a personal investment in customer success, experience with large organizations, managing high ARR, proven impact with a SaaS platform, creative problem-solving skills, crossteam customer advocacy experience, risk management abilities, and experience as a Senior CSM or in strategic partnerships. The cash compensation range is $122,000 - $195,000 annually, with additional benefits and perks available.
Tech Enablement Lead - Community Support
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb is seeking a Platform Lead for Global Channels & Routing to scale their Community Support operations team. The role involves developing vision and strategy, mentoring a team of Platform Managers, driving product execution, collaborating with cross-functional partners, and staying updated on cutting-edge technologies. The ideal candidate should have 12+ years of product or platform management experience, 5+ years in a management role, and a proven track record of translating customer needs into product features. Strong communication skills, a user-centric mindset, and experience with data science concepts are also required.
Global Logistics Specialist
Company: Myriad360
Location: USA
Posted Jan 30, 2025
The text describes a job posting for an International Logistics Specialist. The role involves managing the efficient movement of goods across international borders, ensuring compliance with import-export regulations, collaborating with various stakeholders, and optimizing the supply chain for cost-effectiveness and timely delivery. The ideal candidate should have extensive knowledge of import-export regulations, Incoterms, and classification of goods using HS codes. They should also possess excellent organizational and problem-solving skills, proficiency in Microsoft Office Suite, and strong communication and negotiation skills. The company values empathy, big-picture thinking, and clear communication, and offers benefits such as unlimited PTO, paid parental leave, and company-funded 401k contributions.
Head of Supply
Company: Maven
Location: USA
Posted Jan 30, 2025
Maven is seeking a hands-on leader to expand its instructor base from 500 to thousands. The Head of Supply will recruit, manage, and support high-powered executives who generate over $30M in course sales. Key responsibilities include developing a strategy for instructor growth, direct engagement with instructors, managing sales operations, fostering a community among instructors, and overseeing customer and instructor support. The role requires strategic and operational insight, a high standard of excellence, and a hands-on approach. The compensation is $250K with equity, and the role reports directly to the CEO. Maven is a founder-led company that has raised $25 million from top investors and is growing rapidly.
Senior Engineering Manager - Software Development Tools
Company: Gusto, Inc.
Location: USA
Posted Jan 30, 2025
This role involves leading teams focused on improving local development environments, enhancing CI stability, and streamlining the inner loop of software development. The team works across monoliths and services, delivering tools and workflows that boost developer productivity and foster collaboration and innovation. The role requires 8+ years of engineering leadership experience, 12+ years of hands-on programming experience, and expertise in Ruby on Rails. The team aims to elevate developer productivity, deliver tools for seamless contributions, and enhance the full inner loop experience. The cash compensation for this role is targeted at $225,000 - $256,000 in Denver, $245,000 - $277,000 for Los Angeles and most remote locations, and $265,000 - $299,000 for San Francisco, New York, and Seattle.
Channel Account Manager
Company: Wasabi Technologies
Location: USA
Posted Jan 30, 2025
Wasabi Technologies is a fast-growing company revolutionizing the Cloud Storage industry with its disruptive, cost-effective, and high-performance solution. They are seeking an experienced Channel Sales Rockstar to engage and enable partners, with a focus on recruiting, onboarding, and activating new partners and MSPs. The ideal candidate should have 35 years of technology channel sales experience, be a self-starter, and have excellent communication skills. The role is based in Phoenix, AZ, but they will consider candidates from AZ, CA, and CO. Wasabi Technologies is an Equal Opportunity Employer.
Salesforce Administrator
Company: COMPLY
Location: USA
Posted Jan 30, 2025
COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform. The role involves Salesforce Administration, customization and development, stakeholder support, data management, and continuous improvement. The company offers a comprehensive benefits package, 100% remote flexibility, and a high-growth startup environment.
Partner Sales Lead
Company: Maven
Location: USA
Posted Jan 30, 2025
Maven is seeking an experienced salesperson to recruit subject matter experts to teach on its platform. The role involves sourcing, recruiting, and closing experts who can create high-impact courses. The successful candidate will work alongside Claire, who has brought on hundreds of instructors earning millions. The role offers ownership, collaboration, and feedback in a fully remote environment with no meetings on Wednesdays. Compensation ranges from $160k to $210k with strong benefits and equity. Maven is a founder-led company that has raised $25 million from top investors and is committed to reinventing professional education.
2025 Summer Intern - Customer Success
Company: Workiva
Location: USA
Posted Jan 30, 2025
The text announces a job opportunity for a Customer Success Intern, with a detailed timeline for application, interview, offer, and start dates. The role involves creating and implementing customer documents, collaborating with cross-functional teams, and providing excellent customer service. Minimum qualifications include being enrolled in a degree-seeking program, preferably in business. Preferred qualifications include strong communication and leadership skills, a professional personality, technical savviness, and the ability to work independently. The company offers a competitive salary, 401k participation, paid sick leave, and a unique learning experience.
Director of People Systems and Insights
Company: Pax8
Location: USA
Posted Jan 30, 2025
The Director of People Systems and Data Insights is a crucial role responsible for managing HRIS matters, including Workday, Greenhouse, and Docebo. The role involves leading a team, developing a global People Technology strategy, ensuring system compliance, and leveraging AI for data insights. The ideal candidate should have extensive experience in people systems, strong problem-solving skills, and the ability to manage multiple initiatives. They should also embody Pax8 values and behaviors.
Head of Business Development
Company: JustAnswer
Location: USA
Posted Jan 30, 2025
Pearlcom, a subsidiary of JustAnswer LLC, is seeking an experienced Business Development lead to drive strategic partnerships and growth initiatives, particularly in the technology and Generative AI sectors. The ideal candidate will have a proven track record of forging successful partnerships with technology companies, vertical professional service companies, and a deep understanding of the Gen AI landscape. This is a high visibility, maximum impact position where the individual will work with a cross-functional team to develop new AI-based solutions for enterprise customers. The role involves developing and executing a growth strategy, identifying and pursuing strategic partnership opportunities, leading negotiations, collaborating with internal teams, conducting market research, managing the full partnership lifecycle, and preparing business cases and partnership proposals for senior leadership.