Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Global Business Growth Lead

Company: Airbnb

Location: USA

Posted Jan 21, 2025

The Senior Global Business Growth Lead, also known as the Senior Programs and Business Operations Lead for Global Experiences, will play a crucial role in driving Airbnb's global expansion beyond its core product offerings. This role involves developing and executing innovative strategies that align cross-functional teams, ensuring rapid growth and high-quality services for guests and hosts worldwide. The individual will lead cross-border projects, collaborate with various teams, and leverage analytical skills to enhance the performance of the experiences business. The ideal candidate should have 12+ years of experience leading high-growth businesses, strong analytical and strategic skills, exceptional communication abilities, and global experience.

Enterprise Sales Engineer

Company: Cyberhaven

Location: USA

Posted Jan 21, 2025

Cyberhaven is seeking an experienced Enterprise Sales Engineer to join their team. The role involves driving go-to-market efforts, supporting the Enterprise Sales team in a presales capacity, and leading prospect engagements including demos and proofs of concept. The ideal candidate should have 4+ years of experience as a Sales Engineer, with a focus on data protection solutions and crossplatform endpoint agents. Cyberhaven offers a competitive salary, stock options, and a flexible work environment. The company values deep thinking, ownership, continuous learning, customer obsession, enjoying the journey, and reaching for ambitious goals.

Territory Director

Company: phData

Location: USA

Posted Jan 21, 2025

The Territory Director is a strategic role in scaling the business, responsible for building and maintaining relationships with strategic partners, sourcing and acquiring new customers, and managing relationships at buying accounts within the territory. The ideal candidate should have 5-15 years of experience in consulting sales delivery or a hands-on technical role, with a proven track record of delivering measurable results and exceeding targets. They should be value-driven, entrepreneurial, and a team player, with strong verbal, written, and presentation skills. The role involves exceeding sales targets, co-selling with ecosystem partners, driving lead generation activities, partnering with team members, and taking accountability for the phData brand in the territory. The company offers comprehensive benefits including medical insurance, 401k plan, home office equipment stipend, annual stipend for learning and development, unlimited paid time off, and paid holidays.

Staff Customer Success Manager

Company: Acceldata

Location: USA

Posted Jan 21, 2025

Acceldata, a market leader in Enterprise Data Observability founded in 2018, is seeking a Staff Customer Success Manager. The role involves guiding clients towards success, building trusted partnerships, driving product adoption, and fostering long-term value. The ideal candidate should have data and AI domain knowledge, 10+ years of experience in Enterprise Customer Success, and a proven track record in senior customer-facing roles. Acceldata is an equal opportunity employer committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status.

Sales Engineer

Company: Aria Systems

Location: USA

Posted Jan 21, 2025

Aria Systems is seeking a Senior Sales Engineer with 5+ years of experience in enterprise solutions. The role involves providing direct sales support, conducting discovery sessions, and presenting solution designs. The ideal candidate should have a strong technical background, excellent communication skills, and the ability to translate complex technical information into simplified concepts. The company offers a dynamic working environment, competitive salaries, and benefits. Aria Systems is an EEO employer that actively pursues and hires a diverse workforce.

Inside Sales Print Specialist

Company: Staples

Location: USA

Posted Jan 21, 2025

Staples is seeking an Inside Sales Print Specialist for a remote position based in EST, offering a salary of $16 to $18 per hour. The role involves servicing customer print needs, preparing bids and quotes, and handling outbound and inbound sales support activities. The ideal candidate should have above-average phone and email consulting skills, be tech-savvy, and familiar with internet software. Key responsibilities include engaging with business partners and customers, preparing bids and quotes, and effectively probing to fully qualify sales opportunities. The role requires strong organization, prioritization, follow-up, and time management skills. Staples offers a generous amount of paid time off, flexible work arrangements, a 401k plan, and other benefits. The company is an Equal Opportunity Employer.

Director - Strategic Accounts

Company: Kalepa

Location: USA

Posted Jan 21, 2025

Kalepa is seeking a seasoned Director of Strategic Accounts with over 10 years of enterprise sales experience. The role involves managing high-value tier 1 enterprise accounts, identifying key influencers, and driving large commercial agreements. The successful candidate will work closely with company leadership and the Client Success team, and will be expected to spend several days per week meeting with clients and prospects in-person. The company offers a competitive salary, aggressive bonus structure, significant equity options, and excellent benefits. The role is based in the tristate area or Midwest if based in Chicago.

Software Development Engineer III, Cloud Platform

Company: Mapbox

Location: USA

Posted Jan 21, 2025

Mapbox is a leading real-time location platform, chosen by over 35 million developers for its flexibility, security, and privacy compliance. The Cloud Platform team ensures seamless Continuous Integration and Delivery, reliable API Infrastructure, and supports 300+ Mapbox Engineers worldwide. The team is looking for a Software Development Engineer III to lead the companywide retooling to a multiaccount AWS environment, build reliable and scalable infrastructure, and promote a culture of operational excellence.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Jan 21, 2025

PetRelocation, a global pet relocation company, is seeking a Global Pet Relocation Manager. The role involves managing end-to-end pet relocations for clients, building relationships, and ensuring successful relocations. The ideal candidate should have strong relationship management skills, excellent communication, and organizational abilities. They should be comfortable working independently and adapting to change. The company values diversity and offers benefits like work-life balance, medical insurance, and learning opportunities.

Solutions Engineer

Company: CentML

Location: USA

Posted Jan 21, 2025

CentML, a company focused on reducing the cost of developing and deploying ML models, is seeking a Solutions Engineering candidate. The role involves working closely with customers to understand their needs and craft innovative solutions using CentML's products. The ideal candidate should be pursuing a degree in a relevant field, have a strong interest in AI and machine learning, and possess programming skills. Experience with GPUs and LLMs is a plus. CentML offers a supportive work environment, employee stock options, and comprehensive benefits.

Associate Account Executive

Company: Perforce

Location: USA

Posted Jan 21, 2025

Perforce Software Inc. is seeking an Associate Account Executive for its Delphix sales team. This entry-level position involves acquiring sales principles, customer acquisition, retention, and administrative tasks. The role requires a basic understanding of CRM software, strong communication skills, proficiency in Microsoft Office Suite, and adaptability. The base pay range is $60,000 - $65,000 with a Sales Commission Plan. Perforce offers benefits including medical, dental, vision, retirement, life insurance, wellness programs, and total time off. The company values its team members, provides opportunities for growth, and is an Equal Opportunity Employer.

Machine Learning Principal Solutions Architect

Company: phData

Location: USA

Posted Jan 21, 2025

The job posting is for a Principal Solutions Architect role in Machine Learning Engineering. The role involves designing and implementing data solutions, providing thought leadership, and ensuring customer success. The ideal candidate should have extensive experience in data platforms, consulting, and machine learning engineering. They should also possess strong technical skills in programming languages like Python, Scala, Java, and big data ecosystem products. The company culture is collaborative, remote-first, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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