Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Project Coordinator

Company: Nextech

Location: USA

Posted Jan 22, 2025

Nextech is a leading specialty healthcare technology solutions provider, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking professionals in software engineering, finance, accounting, customer support, and business development with a passion for healthcare technology. The Project Coordinator role involves working closely with Product Managers, preparing action plans, managing risks, and coordinating resources. Essential functions include creating project charters, negotiating objectives, managing schedules, and ensuring project success. Preferred qualifications include a Bachelor's degree, 2 years of project management experience, strong communication and interpersonal skills, and proficiency in Microsoft Office products.

Director of Sales - Hospitality

Company: Ottimate

Location: USA

Posted Jan 22, 2025

Ottimate, formerly Plate IQ, is seeking a dynamic and results-driven Director of Sales for the Hospitality sector. The role involves leading a team of 56 Account Executives, developing sales strategies, managing performance, providing training, fostering customer relationships, collaborating with other teams, preparing reports, staying updated on industry trends, improving sales processes, managing budgets, and participating in events. The ideal candidate should have a Bachelor's degree, 5+ years of sales experience, a proven track record in SMB, midmarket, and enterprise sales, strong leadership skills, excellent communication, problem-solving skills, strategic thinking, proficiency in CRM software, and a deep understanding of the hospitality industry. Ottimate values a growth mindset, diversity, and a people-first approach. The company offers a remote-first environment, competitive salary, benefits, annual retreats, and opportunities for growth.

Partner Success Manager (Viator)

Company: Tripadvisor

Location: USA

Posted Jan 22, 2025

Viator, a Tripadvisor company, is the world's largest marketplace for travel experiences, offering over 300,000 unique tours and activities. The company values employee development, offering competitive compensation, flexible work schedules, tuition assistance, and travel perks. They are seeking a Senior Partner Success Manager with a strong business background, excellent communication skills, and experience in the travel industry. The ideal candidate will manage large global partnerships, develop data-driven strategies, and collaborate with client executives to drive growth.

Head of Product Design - Banking

Company: Mercury

Location: USA

Posted Jan 22, 2025

Mercury, a financial technology company, is seeking a design leader to shape product strategy for their Banking group. The role involves driving product strategy, navigating complex financial systems, building high-performing teams, fostering psychological safety, and cultivating strong partnerships. The ideal candidate has led design teams in fintech or banking, has 8+ years of design leadership experience, demonstrates strategic thinking, and thrives in ambiguous problem spaces.

Marketing Lead - CORE

Company: CALSTART

Location: USA

Posted Jan 22, 2025

CALSTART, a mission-driven organization focused on transportation decarbonization and clean air, is seeking a Marketing Lead CORE. The role involves creating and managing marketing campaigns, conducting market research, ensuring consistent branding, creating engaging content, and analyzing campaign performance. The ideal candidate should have 5+ years of professional experience, a degree in a relevant field, strong communication and project management skills, and proficiency in digital marketing tools. CALSTART values transparency, offers competitive compensation, and provides generous benefits. The company is committed to employee development, well-being, and fostering an inclusive environment.

Lead Data Analyst - Operations & Fulfillment

Company: hims & hers

Location: USA

Posted Jan 22, 2025

The Sr Data Analyst for Operations Analytics role at Hims & Hers involves leading advanced analytics projects, mentoring junior analysts, and collaborating with cross-functional teams to drive efficiency, scalability, and innovation. The role requires expertise in operational data, storytelling, and data-driven decision-making. Key responsibilities include designing scalable platforms, tackling complex problems, establishing KPIs, identifying growth opportunities, and presenting insights to stakeholders. The ideal candidate has 8-10 years of experience in data engineering, business intelligence, or analytics, with advanced proficiency in SQL and R/Python. Strong communication skills and the ability to thrive in fast-paced environments are essential. Benefits include competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.

Technical Product Manager II - Billing and Identity Platform

Company: Mapbox

Location: USA

Posted Jan 22, 2025

Mapbox, a leading real-time location platform, is seeking a Technical Product Manager II for their Billing and Identity team. The role involves developing flexible and secure usage-based billing and identity & access control solutions, driving antifraud initiatives, and building a future-proof billing platform. The ideal candidate should have 5+ years of experience in Technical Product Management, excellent communication skills, and a strong understanding of systems architecture, payment processing, and security. The company values high-performing, creative individuals who are familiar with diverse backgrounds and experiences.

Implementation Team Lead

Company: SpryPoint

Location: USA

Posted Jan 22, 2025

SpryPoint, founded in 2011, is a leading provider of cloud-based solutions for the utility sector. They offer advanced billing, customer relationship management tools, and powerful analytics. Recently, they received a strategic investment from Norwest to expand their team and increase market share. SpryPoint is seeking an Implementation Team Lead to manage a team of Implementation Specialists, ensuring high-quality work and customer satisfaction. The role involves people management, project implementation support, and collaboration with development and DevOps teams.

Client Executive

Company: Atmosera

Location: USA

Posted Jan 21, 2025

Atmosera is a full-lifecycle cloud technology transformation firm specializing in application and data professional services, security, compliance management, and Azure operations. The company aims to accelerate innovation, increase operational agility, and improve ROI in modern technology and human expertise. As a Client Executive, the role involves promoting Atmosera's expert approach, selling world-class Azure Operations Services, and generating profitable deals while delivering long-term client value. The ideal candidate is a curious, inquisitive storyteller with strong sales, strategic account planning, and solution-oriented skills. The role offers a comprehensive benefits package, including health, vision, dental, 401k, and performance-based compensation. Atmosera is an equal opportunity employer committed to diversity and inclusivity.

Senior Director of UX - Ads

Company: Reddit

Location: USA

Posted Jan 22, 2025

The text describes a job posting for a Senior Director of Ads UX position. The role involves leading a team to reimagine Ads Manager and ad formats, focusing on user-centric design and advertiser success. The ideal candidate should have experience in leading UX design teams, delivering transformative solutions, and creating innovative ad formats. The role offers comprehensive benefits including healthcare, 401k matching, workspace benefits, professional development funds, family planning support, flexible vacation, and 4+ months paid parental leave.

Sr. Modern Work & Security Programs Manager

Company: Pax8

Location: USA

Posted Jan 22, 2025

The Sr Modern Work & Security Programs Manager AMER is responsible for driving Pax8's Microsoft revenue by managing dedicated headcounts, aligning sales strategies with revenue targets, and growing participation in Microsoft programs. They develop and execute strategic program and sales plans, drive key executive briefings, and build strategy and execute strategic training plans. The Senior Manager also oversees project management of all Microsoft Canada Programs, manages relationships with Microsoft Partner Development Managers, and leads key Microsoft + Pax8 Events and trainings.

Senior Software Engineer

Company: Kontakt.io

Location: USA

Posted Jan 22, 2025

Kontaktio is a platform that optimizes care operations by reducing waste, cutting costs, and improving revenue. It uses AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate all aspects of care delivery. The platform is easy to deploy and scale, providing a clear picture of spaces, equipment, and people, thereby eliminating inefficiencies and enhancing the patient experience. With a measurable 10X ROI and over 20 use cases, Kontaktio is the go-to platform for better and faster care delivery operations. The company has experienced exceptional growth, expanding its team from 70 to 130 professionals and quadrupling its Annual Recurring Revenue (ARR). Kontaktio is seeking a Senior Software Engineer with a proven track record in building impactful solutions in high-paced environments. The role involves designing, developing, and deploying scalable full-stack applications, collaborating cross-functionally, building secure HIPAA-compliant systems, contributing to AI/ML-powered workflows, optimizing CI/CD pipelines, supporting on-premise and cloud-hosted applications, and driving product innovation with a user-first approach to UI/UX design and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages