Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Associate Data Scientist
Company: Roadie
Location: USA
Posted Jan 21, 2025
Roadie, a UPS Company, is seeking an Associate Data Scientist to join their innovation team. The role involves developing production AI systems, working with LLMs and prompt engineering, evaluating AI models, and collaborating with various teams. The ideal candidate should have an MS or PhD in Machine Learning, AI, Mathematics, Statistics, Computer Science, or a related field, with 2+ years of experience as a Data Scientist. They should have extensive hands-on experience with Python, machine learning algorithms, NLP techniques, and vector databases. Roadie offers competitive compensation, health insurance, 401k with company match, tuition and student loan repayment assistance, flexible work schedule, and more.
Paid Social Lead
Company: Scribd
Location: USA
Posted Jan 21, 2025
Scribd is seeking an experienced Paid Social Lead to join their performance marketing team, focusing on scaling their presence across Meta, TikTok, Pinterest, and emerging social platforms for the Everand brand. The role involves owning and optimizing multimillion-dollar paid social advertising budgets, developing comprehensive paid social strategies, leading creative testing initiatives, and collaborating with the creative team to develop high-performing ad content. The ideal candidate should have 7+ years of experience managing large-scale paid social campaigns, with at least 3 years focused on subscription or D2C products. They should have a proven track record of scaling social advertising spend efficiently while maintaining or improving LTVCAC, and deep expertise in Meta Ads Manager, TikTok Ads, and Pinterest Ads platforms. The role offers a competitive equity ownership and a comprehensive benefits package, including healthcare insurance, 12 weeks paid parental leave, 401k matching, tuition reimbursement, and more. Scribd is committed to equal employment opportunity and encourages people of all backgrounds to apply.
Product Manager - Usage & billing experience
Company: Grafana Labs
Location: USA
Posted Jan 21, 2025
Grafana Labs is seeking a Product Manager for Grafana Cloud's usage and billing experience. The role involves developing a vision and strategy for the product domain, owning the product's roadmap, collateral, and market research. The successful candidate will collaborate with Grafana leadership, be the primary advocate for their area, and communicate effectively with external customers and internal stakeholders. They will transform ideas and feedback into a product vision and roadmap, empathize with customer problems, and curate and convey user feedback to Engineering. The role requires 1+ years of experience in Product Management, working on a B2B SaaS product, and experience with product analytics, SQL, PowerBI, Tableau, BigQuery, Looker, or data visualization tooling. Bonus points for experience with Grafana Labs open source projects, Kubernetes, financial reporting billing systems, observability and monitoring tools, and open source software. The base compensation range for this role in the United States is USD 139000 to USD 174000.
IAM Technical Architect - Professional Services
Company: Saviynt
Location: USA
Posted Jan 21, 2025
Saviynt is seeking an IAM Architect to design, deploy, configure, and implement its leading Identity Governance IGA solution. The role involves advising customers, analyzing business requirements, driving customer health, engaging with client architects, conducting research, resolving technical issues, providing technical oversight, training talent, and ensuring high-quality product delivery. Qualifications include a Bachelor's degree in Engineering, 7+ years of industry experience in Identity Management and Governance products, and strong technical skills. Saviynt offers a positive work environment with growth opportunities, competitive benefits, and a focus on security and privacy.
Vendor/Partner Sales Manager
Company: Eventbrite, Inc.
Location: USA
Posted Jan 21, 2025
The VendorPartner Sales Manager role is a strategic position responsible for developing and selling partnerships with vendors in the event industry. The ideal candidate should have deep event industry experience, a proven sales track record, and excellent communication skills. Key responsibilities include creating a vendorpartner marketplace, identifying and securing partnerships, building long-term relationships, collaborating with internal teams, achieving revenue targets, educating vendors, monitoring market trends, and providing regular reporting. Qualifications include a Bachelor's degree, 5+ years of sales experience, understanding of the event industry, demonstrated success in business development, strong communication skills, self-motivation, analytical mindset, and familiarity with CRM tools.
Product Management Leader
Company: Eventbase
Location: USA
Posted Jan 21, 2025
Eventbase is seeking an experienced Product Management Leader to lead the evolution of their industry-leading event technology platform. The successful candidate will be responsible for driving the product roadmap, improving the offering, and creating new products and features. They will work closely with the Product Management and Product Design Teams, and report directly to Eventbase's COO. The role is fully remote and can be based anywhere in Canada or the USA. Eventbase has a strong track record in the event technology industry, powering mobile event apps for global brands and massive events. The company is driven by a mission to bring people together for the magic of live events and is uniquely positioned to play a key role in the new world of events post-Covid19.
Software Engineer - Cosmos Platform
Company: Bishop Fox
Location: USA
Posted Jan 21, 2025
Bishop Fox, a leading offensive security company, is hiring a Software Engineer to develop their innovative SaaS platform. The ideal candidate will have extensive software engineering experience, proficiency in Go and Terraform, AWS experience, and knowledge of relational and NoSQL databases. They should possess secure coding practices, emotional intelligence, flexibility, and autonomy. Bishop Fox offers remote work opportunities and a comprehensive benefits program, fostering a diverse and inclusive culture.
Events Manager - Tradeshows & Conferences
Company: Stripe
Location: USA
Posted Jan 21, 2025
Stripe, a financial infrastructure platform for businesses, is seeking an experienced events manager to join their Americas regional marketing team. The role involves leading high-impact conference and sponsorship initiatives, managing budgets, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of event management experience, strong budget management skills, excellent communication abilities, and an analytical mindset.
Senior Java Developer Cloud Engineer (GCP)
Company: Rackspace
Location: USA
Posted Jan 21, 2025
Rackspace Technology is seeking a software developer with experience in GCP, AWS, or Azure, and at least 5 years of Java development experience. The role involves creating well-designed, documented, and tested software features, identifying and addressing product bugs, and participating in an agile delivery team. The candidate should have experience with relational databases, distributed systems, and microservice-based architecture. Strong communication, analytical, and troubleshooting skills are required. The role offers opportunities for professional growth, exposure to emerging technologies, and a multicloud solutions environment. The anticipated starting pay range varies by location, with Colorado at $105,100 - $154,110, Hawaii and New York (excluding NYC) at $111,800 - $164,010, and California, New York City, and Washington at $122,500 - $179,630.
Product Manager II - Content Understanding (Data Products)
Company: Spotify
Location: USA
Posted Jan 21, 2025
Spotify is seeking a product manager for a fast-paced team that aims to enable a deep understanding of the Spotify catalogs through entity resolution at scale. The team's goal is to model catalog data entities and relationships, and create data products for internal teams to power Spotify's user experiences. The ideal candidate should have experience building technical platforms or data products, a strong grasp of the complete machine learning product lifecycle, and excellent communication skills.
Product Manager II - Hands on Learning
Company: Coursera
Location: USA
Posted Jan 21, 2025
The IC3 Product Manager II role at Coursera involves driving product innovation, enhancing user experience, and managing product strategies. The role requires creating immersive learning environments, devising innovative learning experiences, and collaborating with cross-functional teams. The ideal candidate should have strong PM fundamentals, data analysis skills, and experience in cross-functional collaboration. Coursera offers competitive pay and is an Equal Employment Opportunity Employer.
Director of Product - Web Experience
Company: Dropbox
Location: USA
Posted Jan 21, 2025
The Director of Product for Dropbox's Web platform will drive the evolution of Dropbox.com, focusing on a customer-centric approach. This role involves defining the vision and strategy for the web experience, aligning with business objectives and user needs. Key responsibilities include championing a customer-first mindset, leading web roadmap development, collaborating cross-functionally, optimizing with data, aligning with marketing strategies, leading a high-performing team, and communicating with stakeholders. The ideal candidate should have 10+ years of product management experience, deep web expertise, leadership skills, analytical acumen, a user-centric mindset, collaboration skills, and strong communication abilities.