Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sales Director

Company: Later

Location: USA

Posted Dec 31, 2024

Later, a unified business combining Mavrck and Later, is seeking a growth-stage sales professional with 5+ years of SaaS experience, preferably in influencer marketing, social media, and affiliate marketing. The role involves identifying and qualifying potential customers, understanding their needs, positioning Later's platform, negotiating deals, and maintaining a sales pipeline. The company values inclusivity, diversity, and emotional intelligence, offering competitive compensation, stock options, and benefits. The position is remote, with hubs in Boston, Vancouver, Toronto, and Vancouver WA.

Inside Sales Specialist - Enterprise Technology Solutions

Company: Neweratech

Location: USA

Posted Dec 31, 2024

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The company offers end-to-end technology solutions at scale, prioritizing a team-oriented culture and continuous training. The Inside Sales Representative (ISR) role supports New Era's Global Digital Transformation efforts by driving lead generation pipeline development and campaigns in collaboration with strategic partners Microsoft and SAP. The ISR is responsible for prospecting, qualifying, and nurturing leads to create opportunities for the Business Development team. The role requires a hunter mindset, spending the majority of time on phone, email, and social media networks to develop meaningful business relationships and uncover opportunities. The ISR will also collaborate with Microsoft and SAP to drive joint campaigns leveraging partner ecosystems to generate mutual growth opportunities.

Low Level Embedded Developer

Company: High Tech Genesis

Location: USA

Posted Dec 31, 2024

High Tech Genesis is seeking a skilled LowLevel Embedded Engineer for a remote contract position in the USA. The role involves working with the project manager and sales team on services sales opportunities, designing and developing complete solutions, and serving as the customer-facing technical expert. The ideal candidate should have 5+ years of C language expertise, demonstrated experience in developing embedded real-time systems, and strong written and verbal communication skills.

Remote Technical Customer Support

Company: Checkout Page

Location: USA

Posted Dec 31, 2024

The job posting is for a Technical Support Specialist role at Checkout Page, a small fully remote team looking to hire someone with strong technical knowledge in eCommerce payments, Stripe event ticketing, or similar industries. The role involves handling technical support, managing customer accounts, and contributing to the growth of the company. The position is full-time, 5 days a week, with a focus on US and European customers. The interview process includes a 3-minute Loom video introduction, a 30-minute call with the cofounders, and a 3-day paid trial.

Director, Engineering

Company: 1Password

Location: USA

Posted Dec 31, 2024

1Password is seeking a Director of Engineering with experience leading large teams and delivering cross-functional projects. The role is remote and based in Canada and the US. The company values simplicity, honesty, and a human-centric approach to solving problems. Successful applicants will be required to complete a background check.

Senior Copywriter

Company: GoFundMe

Location: USA

Posted Dec 30, 2024

GoFundMe, a global community of over 150 million people, is hiring a Senior Copywriter for its Creative Studio. The role involves brainstorming and developing creative concepts, refining and executing campaigns for various media, and collaborating with marketing, PR, and product teams. The ideal candidate should have a strong portfolio, 5-10 years of experience, a penchant for storytelling, and a passion for helping others. GoFundMe offers a mission-driven environment, competitive benefits, growth opportunities, and a commitment to DEI. The total annual salary for this full-time position is $95,000 - $130,000 + equity + benefits.

Senior Data QA Engineer

Company: Trella Health

Location: USA

Posted Dec 30, 2024

Trella Health is seeking a Senior Data QA Engineer to join their Data Science team. The ideal candidate will ensure the accuracy, consistency, and reliability of their data products and analytical tools, focusing on healthcare data. The role involves leveraging machine learning and other techniques to automate and enhance the data QA process, working closely with data scientists, engineers, and other stakeholders.

Junior Product Manager

Company: Anatomage, Inc.

Location: USA

Posted Dec 31, 2024

Osteoid, a wholly owned dental-focused subsidiary of Anatomage, is seeking an entry-level Product Manager. The role involves conducting market research, developing products, collaborating with engineering teams, monitoring product performance, and creating customer-facing content. The ideal candidate should have a bachelor's degree in a technical or medical field, at least 1 year of experience in product-related or customer-facing positions, and strong communication and presentation skills. The company offers competitive benefits including health, dental, and vision care, 401K savings plan, generous PTO, and a casual work culture.

Infrastructure Engineer

Company: Nava

Location: USA

Posted Dec 30, 2024

Nava is seeking experienced infrastructure engineers to help revolutionize government services. The role involves working on large-scale systems, ensuring they are fast, scalable, and secure. Engineers will collaborate with government contractors and civil servants, working within a regulated environment. They will also maintain and improve legacy systems, requiring software archaeology skills. The position requires 2+ years of experience as a Scrum Master or in a similar Agile role, proficiency with Agile tools, and significant cloud infrastructure experience.

Supervisor, Client Partnership

Company: Code3

Location: USA

Posted Dec 31, 2024

Code3 is an integrated marketing agency seeking a Supervisor Client Partnership for the Health Beauty and B2B vertical. The role involves building and fostering client relationships, translating business briefs into actionable campaign briefs, and providing thought leadership. The ideal candidate should have 4+ years of digital media experience, a strong focus on Commerce media, and a proven track record in client retention and upsells. The agency offers full medical and dental benefits, flexible time off, and ongoing learning opportunities.

Full Stack React/Node.js Engineer

Company: Softermii

Location: USA

Posted Dec 31, 2024

Softermii is an experienced outsourcing and outstaffing company with a team of over 120 specialists. They have successfully navigated challenges like the COVID-19 pandemic and war aggression against Ukraine. Their mission is to turn any idea into a valuable product. They are expanding from a regular outsourcing business to an ecosystem of outsourcing, education, and product development companies. They are currently hiring a software engineer with 5+ years of experience in fullstack development using React, React Native, and Node.js. The company offers a supportive work environment, flexible working hours, and opportunities for professional growth and development.

Technical Program Manager

Company: Qventus

Location: USA

Posted Dec 31, 2024

Qventus, a company with over 12 years of experience, is leading the transformation of healthcare. They offer innovative solutions using machine learning, generative AI, and behavioral science to improve patient care and empower care teams. The company is seeking a Technical Program Manager with 5+ years of experience in technical program management, software engineering, or a similar role. The ideal candidate will have a strong foundation in software development, APIs, and system design, and be able to engage deeply with technical teams. They should also have a relentless drive to deliver results, a problem-solving mindset, and a strong bias for action. The role involves program ownership, outcome-driven execution, breaking down complexity, stakeholder alignment, hands-on problem-solving, process leadership, getting stuff done, and communication excellence. The salary range for this role is $120,000 to $165,000.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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