Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Customer Success Account Manager

Company: Picus

Location: USA

Posted Dec 30, 2024

The text describes a Customer Success Account Manager role at Picus, a leading security validation company. The role involves nurturing and expanding customer relationships, conducting strategic review meetings, understanding client's unique business challenges, serving as a main point of contact, coordinating with cross-functional teams, identifying upsell opportunities, analyzing customer data, reporting on account performance, and communicating with key decision-makers.

Implementation Project Lead

Company: AuditBoard

Location: USA

Posted Dec 30, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform, used by over 50 of the Fortune 500, including 7 of the Fortune 10. They offer award-winning technology to help businesses grow with greater clarity and agility. The company is known for its innovative approach, customer focus, and commitment to contributing to the greater good. They are looking for a Project Manager with experience in professional services, IT Compliance, and internal/external auditor roles to implement their software.

Program Manager

Company: Rackner

Location: USA

Posted Dec 30, 2024

Rackner is seeking a Program Manager for their Cerberus team at Platform One, a DoD-wide enterprise service capability. The role involves product management, Agile Scrum Master, and DevSecOps responsibilities. The successful candidate will manage and lead agile projects, oversee operations, and track progress. Rackner is a software consultancy offering cloud-native solutions, with a focus on end-to-end application development, DevSecOps, AI, ML, and systems architecture. They provide benefits such as certification coverage, fitness membership, weekly pay, employee swag, and competitive PTO.

Director, Affinity Banking

Company: Grasshopper

Location: USA

Posted Dec 30, 2024

Grasshopper Bank is a digital bank focused on providing leading-edge technology solutions, superior service, and inclusive partnerships to businesses and innovation economy clients. They are expanding into affinity banking, targeting American Automobile Association (AAA) members in a 14-state US footprint. The Affinity Program Manager will set strategic plans, work with cross-functional teams, and drive new business development and growth opportunities.

Senior GTM Data Analyst

Company: Webflow

Location: USA

Posted Dec 30, 2024

Webflow is looking for a Senior GTM Data Analyst to drive the analyses of both their PLG and sales businesses. The role requires strong analytical skills, data visualization, and collaboration with cross-functional teams. The company offers competitive compensation, benefits, and a focus on customer experience and teamwork.

Senior Data Manager

Company: ClinChoice

Location: USA

Posted Dec 30, 2024

The Senior Data Manager works as an integral part of a crossfunctional team through the lifecycle of the studies from design through final analysis and study closeout. The individual is accountable for ensuring study launch conduct and closeout are performed according to client quality standards Good Clinical Practices GCPs and International Conference on Harmoization ICH guidelines to to be compliant with all federal and local regulations.

Therapist - ARFID Program

Company: Walden

Location: USA

Posted Dec 30, 2024

Walden Behavioral Care offers comprehensive care for eating disorders, including ARFID programs, with a focus on personalized treatment and a multidisciplinary approach. They offer competitive compensation, benefits, and a diverse work environment. They are seeking a Therapist with experience working with ARFID patients to provide individual, group, and family therapy.

Machine Learning Instructor

Company: Interview Kickstart

Location: USA

Posted Dec 30, 2024

Interview Kickstart is a global leader in career upleveling, offering comprehensive courses for transformative career journeys in high-demand tech fields like AI, ML, and Data Science. They provide a structured approach to interview success, including live classes, mock interviews, personalized coaching, resume refinement, career strategies, and invaluable referrals. The company is completely remote and hires the best people regardless of geography. They are looking for ML Engineers, Applied Scientists, and SWEs with a strong passion for teaching to join as part-time instructors. The role requires in-depth technical expertise, teaching experience, and communication skills. Instructors are responsible for curriculum development, instruction delivery, industry engagement, research and development, and constantly improving the session flow and delivery.

Financial Systems Manager

Company: Hubspotjobs

Location: USA

Posted Dec 30, 2024

The text describes a job posting for a Manager of Financial Systems at HubSpot. The role requires a deep understanding of NetSuite, Coupa tools, and ownership configuration and integrations. The Manager will lead a team of 8-10 Business Systems Analysts, collaborate with the CFO organization, and build and manage integrations between NetSuite and other business systems. The Manager will also work closely with IT, Finance, Procurement, and Operations teams to identify system requirements and implement solutions. The role requires strong communication and interpersonal skills, as well as the ability to solve problems and navigate ambiguity. The cash compensation range for the position is $138,500 - $221,600 annually.

Staff Site Reliability Engineer

Company: Sentinellabs

Location: USA

Posted Dec 30, 2024

SentinelOne is a values-driven company seeking an experienced SRE to support the stability, reliability, and scalability of its distributed systems. The role involves managing Kubernetes, creating IaC, and leading troubleshooting during incident response. The company offers a cutting-edge work environment with various benefits and perks.

Senior Product Manager, VPN

Company: Mozilla

Location: USA

Posted Dec 30, 2024

Mozilla Corporation, a nonprofit backed technology company, has been shaping the internet for the better over the last 25 years. They are known for pioneering brands like Firefox and Pocket, and are committed to making the internet better for people. The company is wholly owned by the nonprofit 501c Mozilla Foundation, which means they are not beholden to any shareholders. They are seeking a Senior Product Manager to lead Mozilla VPN, a product dedicated to protecting users' privacy by securing their network connections. The company values diversity, equity, inclusion, and belonging, and encourages applications from everyone.

Customer Success Manager

Company: yieldWerx Semiconductor

Location: USA

Posted Dec 30, 2024

YieldWerx is seeking a Customer Success Manager to ensure customers achieve their goals using their software solutions. The role involves building strong relationships, providing training support, and analyzing customer data to measure success and identify trends. The ideal candidate should have 1+ years of experience in Customer Success or a related field, excellent communication skills, and experience with software solutions, preferably in the semiconductor industry.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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