Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Project Manager

Company: Press Ganey

Location: USA

Posted Dec 29, 2024

PG Forsta is a leading experience measurement data analytics and insights provider for complex industries, with a focus on healthcare and various other sectors. They aim to improve human experiences at the heart of businesses by combining technology, data, and expertise. The company values collaboration, continuous improvement, and learning. The ERP Project Manager role involves managing Workday ERP projects, collaborating with cross-functional teams, and ensuring data integrity and security. PG Forsta is committed to diversity, inclusion, and a fair employment practice.

Agent Onboarding Specialist

Company: Real

Location: USA

Posted Dec 29, 2024

Real is a fast-growing national real estate brokerage powered by technology, currently operating in all US states, Canada, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, leading the disruption with a cutting-edge technology platform. The company is on a mission to revolutionize the homebuying and selling process, making agents' lives better while creating lucrative financial opportunities for them. Candidates must be based in the US to be considered for the Agent Onboarding Specialist role. The role involves creating a seamless process for agents to join Real and get up and running with their business, serving as a process and task master, and facilitating the license transfer with help from the Broker Team.

Content Writer

Company: Quiltsoftware

Location: USA

Posted Dec 29, 2024

Quilt Software is a company that helps local businesses compete with big retailers by providing industry-specific software solutions. They have helped over 14,000 shops make over $2 billion in sales. The company is looking for a Content Writer to write compelling copy across all marketing channels, edit and proofread copy, use data-driven marketing, and collaborate with other departments.

Program Manager

Company: Wing

Location: USA

Posted Dec 28, 2024

Wing is a drone delivery company offering a sustainable solution for last-mile logistics. They aim to expand with customers and land ambitious deployments by leading complex programs and projects, partnering with Fortune 500 enterprises, and managing GTM strategies. They are looking for a Program Manager to support their expansion and GTM strategy.

Consumer Insights & Market Research Manager

Company: Monarchmoney

Location: USA

Posted Dec 28, 2024

Monarch is a fintech company that provides a product to manage financial life. They have seen rapid growth and positive user feedback. The company is well-funded and has a passionate team. They are looking for a Staff or Principal-level Researcher to join their team.

UX Researcher

Company: AuditBoard

Location: USA

Posted Dec 29, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform, used by over 50 of the Fortune 500, including 7 of the Fortune 10. They are looking for a User Experience Researcher to bridge real-world business challenges with intuitive user experience. The role involves conducting independent research, collecting and analyzing user behavior, and influencing product strategy and roadmap. The company offers growth opportunities in a fast-scaling business with remote and hybrid work options.

Customer Experience Associate

Company: Thuma

Location: USA

Posted Dec 29, 2024

The Thuma team is looking for a Customer Experience Associate to join their fast-growing remote team. The role involves delivering exceptional 6-star service to customers, removing obstacles, providing support, and making informed decisions. The team is based in San Francisco and offers flexible work hours. Key responsibilities include addressing customer inquiries, delivering an unparalleled customer experience, collaborating with cross-functional teams, and building brand loyalty. The team offers equity, 401k participation, comprehensive medical dental + vision coverage, 12 weeks of paid parental leave, and a flexible work environment.

Staff Algorithm Test Engineer

Company: Oura

Location: USA

Posted Dec 28, 2024

Oura is seeking an experienced Algorithm Test Engineer to join their team in a remote US role. The company values quality assurance and offers competitive salaries, health benefits, and a supportive work environment. The role involves ensuring algorithm accuracy, efficiency, and robustness, as well as collaborating with cross-functional teams.

Revenue Operations Analyst

Company: Fathom.video

Location: USA

Posted Dec 28, 2024

Fathom is a high-growth startup that has been recognized as the highest satisfaction product of 2024 on G2. They are looking for an analyst to join their RevOps team to help shape how they collect, organize, and analyze data to empower decision-makers across the business. The role involves collaborating with cross-functional teams, using statistical and analytical techniques, building BI reports and dashboards, and automating data processing.

Senior Manager of Professional Services

Company: Ottimate

Location: USA

Posted Dec 28, 2024

The Senior Manager of Professional Services will play a critical role in building and leading the Professional Services team, focusing on ensuring the successful scoping, deployment, and management of complex customer projects. The successful candidate is a strategic thinker, strong leader, and can scale the team to meet the growing business needs. They have excellent customer relationship management skills.

Senior Product Manager, Claims Processing

Company: Garner Health

Location: USA

Posted Dec 29, 2024

Garner is a healthcare technology company aiming to transform the healthcare economy by providing high-quality and affordable care for all. They are looking for a product manager to build and shape their claims ecosystem, including claims adjudication, operational tools, and data products. The ideal candidate should have 4+ years of product management experience, software engineering or data science experience, and be comfortable with SQL. They should be an autonomous self-starter, a highly analytical and data-driven individual, and an excellent communicator.

Client Success Manager

Company: Modernhealth

Location: USA

Posted Dec 29, 2024

Modern Health is a global mental health solution for employers that offers employees access to one-on-one, group, and self-serve digital resources for emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is backed by investors like Kleiner Perkins Founders Fund, John Doerr, Y Combinator, and Battery Ventures. The company is a fully remote workforce with a fast-growing culture and has won several awards. They are looking for a driven, creative, and passionate individual to join their team as an Enterprise Client Success Manager to manage a portfolio of enterprise accounts and build relationships with global stakeholders.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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