Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director of Marketing Analytics

Company: hims & hers

Location: USA

Posted Dec 22, 2024

The role of Director of Marketing involves leading a team of managers and analysts, providing guidance, and ensuring professional development. The role requires experience in Marketing Analytics, with a focus on data analysis, statistical techniques, and data modeling. The candidate should have experience in both Brand and Performance Marketing measurement, and be skilled in project management, data visualization, and web analytics. The role offers a competitive salary, unlimited PTO, comprehensive health benefits, and employee stock purchase program.

Business Systems Analyst

Company: Figma

Location: USA

Posted Dec 22, 2024

The text describes a Business Systems Analyst role at Figma, focusing on managing and optimizing the Zendesk instance, creating and maintaining documentation, leading initiatives, and contributing to the overall Product Support AI and technology strategy.

Product Security Analyst III

Company: ExtraHop

Location: USA

Posted Dec 22, 2024

This job posting is for a Product Security Analyst position at ExtraHop. The role involves contributing to strengthening the security and compliance posture of ExtraHops market-leading products. The candidate will collaborate with top-tier professionals to innovate and uphold the highest standards in cloud security. They will play a key role in establishing, maintaining, and enhancing compliance with various security and regulatory frameworks. The responsibilities include running FedRAMP Continuous Monitoring ConMon processes, managing vulnerability detection and response pipelines, and collaborating with the Director of Product Security to handle customer and presales security inquiries.

Senior Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: USA

Posted Dec 22, 2024

Bishop Fox is a leading authority in offensive security, offering solutions such as continuous penetration testing, red teaming, attack surface management, and product cloud and application security assessments. They have worked with numerous Fortune 100 and global technology companies. Their Cosmos platform won the 2021 SC Media Awards for Best Emerging Technology. They are expanding and hiring a Senior Software Engineer to work on innovative offensive SaaS software.

Sales Operations Specialist

Company: GuidePoint Security

Location: USA

Posted Dec 22, 2024

The Sales Operations Specialist SOS role involves supporting sales and marketing efforts, managing SalesForcecom, and interacting with various business partners. The SOS is responsible for generating quotes, tracking opportunities, and processing orders. They also serve as a liaison between customers, vendors, and outside sales executives. The role requires strong communication skills, technical sales support, and the ability to multitask. The SOS must have a positive attitude, strong drive for results, and the ability to deal with ambiguity.

Director of Product Marketing

Company: Incode Technologies

Location: USA

Posted Dec 22, 2024

The role of Director of Product Marketing is to drive go-to-market strategy for Incodes products and services, partner closely with product management, sales, and marketing to build the go-to-market plan, and execute that plan by creating high-impact assets. The ideal candidate is a driven, self-starter with experience in product marketing and a deep understanding of the enterprise security, B2B SaaS, or Identity sectors.

Senior Product Security Engineer

Company: ExtraHop

Location: USA

Posted Dec 22, 2024

ExtraHop is seeking a Sr Product Security Engineer with experience in cloud security, infrastructure security, SIEM technologies, DevOps, and software development. The role involves implementing and operating Splunk Cloud Platform and Enterprise Security, EDR and NDR solutions, and defining standards for secure configuration of application and infrastructure components. The candidate must have 8+ years of experience in security engineering, software development, or DevOps with a focus on securing complex systems and modern cloud infrastructure.

Sr. Product Manager - JA Labs (Lean Startup, Experimentation)

Company: JustAnswer

Location: USA

Posted Dec 22, 2024

The role of Senior Product Manager for JustAnswer Labs involves leading the ideation, creation, and launch of innovative products that delight customers and unlock a $100M+ business opportunity. The role requires blending Generative AI with human expertise to deliver unparalleled customer experiences, driving new product initiatives, and applying lean startup principles and agile practices. The ideal candidate should have a proven track record of delivering innovative first-generation products, strong collaboration skills, and experience with Generative AI or advanced tools to elevate user experiences.

Business Development Representative

Company: Bud Financial

Location: USA

Posted Dec 22, 2024

Buds mission is to create the world's most compelling financial data products, used by prestigious institutions to help millions of customers take control of their finances. The BDR role is a remote position with the opportunity to travel and attend events. The candidate should have a demonstrable track record of generating qualified opportunities within large and complex organizations, strong sales and negotiation skills, and excellent communication and interpersonal skills. The role offers competitive salaries, 401k, learning and development budget, career progression, mental health support, wellbeing allowance, health insurance, flexible working, time off, parental leave, and volunteering leave.

Customer Success

Company: Abby Care

Location: USA

Posted Dec 22, 2024

Abby Care is a home health provider aiming to redefine care for vulnerable populations through innovative technology and a unique care model. They are looking for passionate and empathetic individuals to join their mission of delivering the best-in-class care to families. The role involves communicating with families, managing care requirements, and collaborating with technology and clinical teams. The company offers competitive compensation, company equity, and benefits. They value a growth-oriented environment, innovation, and a compassionate team.

HRBP Sr. Lead - Tech Foundations

Company: Pinterest

Location: USA

Posted Dec 22, 2024

The HRBP Sr Lead is a strategic role that focuses on aligning HR strategies with business objectives to drive organizational success. This position partners closely with an executive team member and senior leadership to develop and implement People strategies and plans that support Pinterests goals. The individual in this role plays a pivotal part in supporting alignment with People team Centers of Excellence and contributing to functional priorities work plans and long-term strategies.

Senior Product Marketing Manager

Company: Qualia

Location: USA

Posted Dec 22, 2024

Qualia is seeking a Senior Product Marketing Manager to lead the go-to-market strategy for their growing Shield and Connect product lines. The role involves managing go-to-market initiatives, leading product feature launches, and integrated campaigns. The individual will also produce content such as product collateral, videos, and customer case studies. The company values cross-functional collaboration and a fast-paced, dynamic environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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