Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Sales Executive – Healthcare Solutions

Company: Madaket Health

Location: USA

Posted Dec 21, 2024

Madaket Health is seeking a Senior Sales Executive to sell their suite of healthcare products and solutions to C-suite executives at hospitals and healthcare systems. The ideal candidate should have deep knowledge of hospital and health system financials, experience in matrix selling, and a strong network within the healthcare industry.

Payroll Specialist

Company: LivePerson

Location: USA

Posted Dec 22, 2024

The text describes a role as a Payroll Specialist at LivePerson, which involves processing tax changes, wage garnishments, deductions, direct deposits, and other payroll-related items. The role requires strong organizational and communication skills, as well as the ability to provide solutions for identified issues. The position also involves coordinating information workflow with HR, recruiters, and other teams, reviewing and analyzing payroll forms and reports, and ensuring accurate and timely close of payroll. The role offers benefits such as health insurance, time off, financial benefits, and professional development opportunities.

Project Manager Team Lead

Company: Extropy

Location: USA

Posted Dec 21, 2024

About Us - Extropy Advisors is a certified women-owned small business that helps organizations navigate financial digital transformation. They offer reseller and professional services partnerships, technology platforms, and service providers. The company is committed to empowering organizations to transition to an automated, paperless environment. The role of Team Lead of Project Managers involves leading and mentoring a team, setting performance goals, and ensuring client service and support.

Senior Product Designer

Company: CaptivateIQ

Location: USA

Posted Dec 22, 2024

CaptivateIQ is a leading Sales Performance Management solution that helps revenue teams automate processes, hit revenue targets, and adapt with business change. With backing from Sequoia Accel ICONIQ Sapphire Ventures and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning. They are seeking a Senior Product Designer to lead the design thinking and delivery process, problem-solve, innovate, and collaborate with cross-functional teams.

Sales Support Specialist

Company: Human Interest

Location: USA

Posted Dec 21, 2024

Human Interest is a high-growth tech company changing the retirement industry. They have raised over $700M in financings and are backed by investors like Marshall Wace, Baillie Gifford, BlackRock, TPG, The Rise Fund, SoftBank, Glynn Capital, NewView Capital, USVP, Wing, and Uncork. They are rapidly expanding to help more businesses offer retirement benefits. The role of the Sales Service Specialist involves upselling customers on Essentials to Complete or Concierge, sending and chasing DocuSign agreements, and monitoring different systems. The ideal candidate should have a Bachelor's degree or three years of experience in inside sales, customer service, or billing. They should be able to think critically, solve problems, and communicate effectively. Human Interest offers a great 401k plan, top-notch health plans, generous PTO and parental leave policies, and other benefits.

Financial Analyst

Company: Onboardmeetings

Location: USA

Posted Dec 21, 2024

The Financial Analyst role at OnBoard is a key position that involves providing financial support and analysis to senior management and executives. The ideal candidate will have 23 years of related experience, including 12 years in the SaaS industry, and will be skilled in financial modeling, budgeting, and reporting. The role requires strong communication skills, the ability to work in a fast-paced environment, and the ability to work effectively in a remote setting. The company, OnBoard, is a leading board management software provider that serves over 5000 organizations and their 12000 boards and committees in 60 countries worldwide.

Enterprise Business Development Representative

Company: Chainguard

Location: USA

Posted Dec 21, 2024

Chainguard is a company that specializes in open source software security and cloud native development. They have built a large library of secure open source software and offer custom solutions to businesses. The company values customer obsession, intentional action, and transparency. They are seeking a Business Development Representative to help drive revenue growth.

Sr. Data Analyst, Integrations

Company: dv01

Location: USA

Posted Dec 21, 2024

dv01 is a data-first company that provides a data analytics platform for the structured finance market. They help lenders and Wall Street investors make smarter, data-driven decisions to prevent a repeat of the 2008 global financial crisis. With over 400 of the largest financial institutions using their platform, dv01 continues to expand coverage and develop new technologies for the structured products universe.

Architect - AI Solutions Specialist

Company: 3Cloud

Location: USA

Posted Dec 21, 2024

The text is a job description for a role at 3Cloud, a company that values growth, innovation, and client success. The role involves developing relationships with clients, providing technical expertise, and contributing to the development of cloud solutions. The company offers competitive compensation, flexible work arrangements, and a variety of benefits. The text encourages applicants with diverse backgrounds to apply.

Biostatistician

Company: Rqteam

Location: USA

Posted Dec 21, 2024

RQM+ is a leading MedTech service provider with the world's largest global team of regulatory and quality experts. They offer comprehensive clinical trial lab and reimbursement services, reducing risk and supporting market access throughout the entire product lifecycle for medical devices, digital therapeutics, and diagnostics. With deep expertise in all clinical specialties, RQM+ works with 19 of the top 20 medical device manufacturers and seven of the top 10 IVD companies. As a biostatistician, the role involves collaborating with medical writers and subject matter experts for regulatory submissions, leading statistical design, analysis, and providing statistical guidance for clinical studies. The role also includes data analysis, report writing, and managing resources and budgets.

Associate, Retailer Loyalty Programs

Company: Juul Labs

Location: USA

Posted Dec 22, 2024

Juul Labs is seeking a Loyalty Programs Associate to drive the retail promotion strategy for their brand. The role involves honing analytical skills, building a network, and collaborating with various teams. The successful candidate will have experience in trade, project management, and working with retail chain accounts. Juul Labs offers equal opportunity employment and a diverse work environment.

Senior ETL Security Engineer

Company: Kaseya

Location: USA

Posted Dec 21, 2024

Kaseya is a leading provider of IT infrastructure and security management solutions for MSPs and internal IT organizations. They have achieved sustained strong double-digit growth and are backed by Insight Venture Partners. The company serves customers in over 20 countries and manages over 15 million endpoints worldwide. They are looking for a Senior ETL Security Engineer to join their exceptional team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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