Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Customer Service Representative

Company: Ameritas

Location: USA

Posted Dec 20, 2024

Ameritas is seeking Customer Service Representatives to work in an inbound call center, providing excellent customer service and supporting the Group dental and vision insurance division. The role offers a starting pay rate of $18 per hour, comprehensive benefits, and opportunities for professional development. The company is committed to diversity, inclusion, and equitable compensation practices.

Technical Operations Engineer

Company: Fieldguide

Location: USA

Posted Dec 20, 2024

Fieldguide is a remote-first company based in San Francisco that builds software to automate and streamline the work of assurance and audit practitioners. They are backed by top investors and value diversity. The company is looking for TechOps Engineers to bridge engineering, customer support, and IT to drive automation and operational excellence. The role involves automation, production support, internal IT efficiency support, monitoring, security compliance, collaboration, and documentation.

Director, Internal Audit

Company: Olaplexcareers

Location: USA

Posted Dec 20, 2024

OLAPLEX is seeking a Director of Internal Audit to develop, implement, and maintain a robust audit strategy. The role involves leading and managing operational and compliance audits, collaborating with department heads, and identifying opportunities for process improvements and cost reductions. The company offers competitive compensation, work-life balance, wellness programs, parental leave, financial wellbeing, professional development, and a culture of gratitude and passion for the brand.

Sr. Data Analyst

Company: Reserv, Inc

Location: USA

Posted Dec 20, 2024

Reserv is an insurtech company that aims to automate manual tasks and tackle longstanding problems in claims and TPAs. They are seeking a Senior Analyst with strong Python and SQL skills to work with their data stack and serve as the main technical liaison with customers. The role involves shipping reporting code, building ML tools, and influencing the culture and processes of a growing engineering team.

Manager, Software Engineering

Company: Cribl

Location: USA

Posted Dec 20, 2024

This role involves leading and growing a remote-first team of software developers to build a robust and scalable component library for Cribl products. The role requires strong technical expertise, strategic thinking, and people leadership. The team will focus on ensuring a consistent look and feel across applications and establishing best-in-class frontend standards.

Director, Customer Success

Company: Ottimate

Location: USA

Posted Dec 20, 2024

The text describes a highly visible and impactful leadership role for a Director of Customer Success at Ottimate formerly Plate IQ. The role involves strategic leadership, program development, customer retention, upsell, expansion, customer engagement, retention and growth, team development, data-driven decision making, cross-functional collaboration, and more. The company values growth mindset, diversity, and inclusion. The role offers competitive compensation, work-from-home flexibility, comprehensive benefits, and opportunities for professional growth.

Inside Sales Representative

Company: Wasabi Technologies

Location: USA

Posted Dec 20, 2024

Inside Sales Representative role at Wasabi, focusing on managing and closing SMB business opportunities, upselling and cross-selling, and collaborating with Channel Account Managers. Requires a bachelor's degree, proven sales experience, and strong communication skills.

Lead Software Engineer - Population

Company: Nuna

Location: USA

Posted Dec 20, 2024

The Population team at Nuna is dedicated to transforming raw data into actionable insights for population health management and improving member outcomes. They aim to enhance foundational data and expand Care app experience through innovative data solutions and collaborative partnerships. The team seeks to build products that change the dynamics of the healthcare industry, own the technical success of contract performance applications, and mentor junior engineers to foster a culture of continuous learning and innovation.

Staff Product Manager - Ads Targeting (Auto Targeting & Core 1P)

Company: Reddit

Location: USA

Posted Dec 20, 2024

The Ads team at Reddit is seeking a strategic, user-focused, and data-driven Staff Product Manager to lead efforts on Auto Targeting and Core 1P Targeting, Keywords, Communities, and Interests. This role is critical in shaping and driving the success of multiple strategic initiatives in Reddit Ads. The manager will develop the vision, strategy, and roadmap for the area, work closely with multiple teams, and build world-class products that deliver value for both advertisers and Reddit users.

Accounting Supervisor (AP)

Company: Workiva

Location: USA

Posted Dec 20, 2024

The Accounts Payable Supervisor is a key member of Workiva's controllership team. In this role, you will support the Associate Manager of Accounting by overseeing daily activities, ensuring accurate and timely processing of invoices, and executing operational procedures in compliance with SOX requirements. You will also supervise, train, and mentor a team of AP Specialists, oversee processing of vendor creation, invoicing, and payments, and assist in month-end and yearend closing processes.

Product Manager - Retail Growth

Company: Roofstock

Location: USA

Posted Dec 20, 2024

Roofstock, a leading end-to-end investment platform for single-family rental homes, aims to make real estate investing accessible, cost-effective, and simple. They have successfully raised $240 million in Series E funding and expanded to offices in California, Texas, New York, and remote locations. The company is looking for a Product Manager Retail Growth to drive user engagement, activation, and revenue across their retail business lines.

Senior FP&A Analyst

Company: Emplifi

Location: USA

Posted Dec 20, 2024

The text describes a job posting for a Senior Financial Analyst at Emplifi, a global customer engagement solution provider. The role involves assisting with financial closing and reporting, identifying cost efficiency and productivity initiatives, driving forecast and budgeting processes, and providing analytical services to the C-suite. The ideal candidate should have at least 35 years of financial analysis or accounting experience, advanced Excel skills, and a Bachelor's degree in Finance or a related field. The company offers an international, fast-paced, and growing environment, the chance to work with major brands, and a benefits package including medical, dental, vision, and life coverage options.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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