Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Field Marketing Manager

Company: Starburstdata

Location: USA

Posted Dec 20, 2024

Starburst is a data lake analytics platform built on open source Trino, offering full-featured data discovery, organization, and consumption capabilities. With $414M in venture funding, Starburst has raised significant capital and has been named a Best Place to Work. The company is a remote-first organization with a focus on customer success and revenue growth. The Field Marketing Manager East role involves planning and executing field marketing events, creating customer and prospect programs, and collaborating with sales and marketing teams to drive pipeline growth.

Practice Lead - Data Governance & Privacy

Company: GuidePoint Security

Location: USA

Posted Dec 20, 2024

GuidePoint is seeking a motivated and experienced Data Governance and Privacy Practice Lead to join their growing team. The role involves leading a team of consultants, growing the business, developing new services, creating operational processes, conducting compliance assessments, and more. The successful candidate should have at least 7 years of combined relevant experience and at least one active IAPP certification.

Manager, Software Engineering

Company: Caret

Location: USA

Posted Dec 20, 2024

CARET is a company that provides technology and automation to legal and accounting firms, empowering professionals to focus on what matters. They offer a range of services including practice management, document automation, and payment processing. The company values innovation, agility, and customer success. They are seeking an Engineering Manager with experience in TypeScript, NET, C, and cloud platforms like AWS and Azure.

Lead Data Scientist

Company: Stellar Health

Location: USA

Posted Dec 20, 2024

Stellar Health is looking for a Lead Data Scientist to join their team. The role involves understanding and preparing high-quality datasets, performing thoughtful quick analyses, building production-ready statistical and predictive models, leading and collaborating with others, and communicating clearly and effectively about decisions. The ideal candidate has 10+ years of data science or machine learning experience, hands-on experience with data engineering, predictive modeling, and experimentation, senior-level engineering and coding skills, excellent communication skills, and an advanced degree in data science, machine learning, or statistics. The role offers a salary range of $175,000 - $220,000, eligibility for an annual performance-based bonus and equity grant, and a comprehensive benefits package.

Business Development Manager

Company: GROUNDFLOOR

Location: USA

Posted Dec 20, 2024

Groundfloor is creating a new category of individual real estate investments accessible to everyone. They are looking for a high-performing Business Development Manager to join their Originations Team. The role involves retail and broker originations, cultivating and growing strong and sustainable customer relationships, and training customers on their products, processes, and services. This role is crucial for Groundfloor in building and growing their business.

Delivery Leader Cloud Managed Services/Senior Manager Cloud Practice

Company: Rackspace

Location: USA

Posted Dec 20, 2024

Rackspace is seeking a talented leader for their Managed Services business in the US. The role involves building and overseeing service delivery operations, revenue, margin, and utilization targets. The leader will drive growth of Cloud Managed services, collaborate with pre-sales and go-to-market teams, and establish a Delivery Excellence function. They will also contribute to business growth by creating strategic initiatives, establishing partnerships, and leading a large team of SMEs and managers.

Director, Finance Systems Technology

Company: Harborglobal

Location: USA

Posted Dec 20, 2024

Harbor is seeking a Director of Finance Systems Technology to join their growing team. The role requires a people management background, robust interpersonal skills, and advanced knowledge in various technical areas. The Director will be responsible for defining and driving the technical strategy, technical delivery, and managing teams of developers. They will also work closely with solution architects, developers, analysts, clients, and other stakeholders to ensure alignment with business requirements.

Data Analytics Manager

Company: Pepper

Location: USA

Posted Dec 20, 2024

Pepper is a fast-growing, DTC bra brand that empowers small-chested women. They have grown to eight figures in sales in just five years through focused, profit-minded strategies. They are looking for a Data Analytics Manager to enable faster and more reliable insights-based decisions and performance visibility throughout the company.

Senior HRBP

Company: Homa

Location: USA

Posted Dec 20, 2024

Homa is a gaming technology lab that provides game creators with data-driven tools and human expertise to turn their creative ideas into commercial hits. The company's Homa Lab platform offers a comprehensive set of tools and solutions for real-time AB testing, distribution, and monetization of games. With over 160 employees from 34+ nationalities, Homa has raised $165M in funding and has partnerships with industry leaders. The company's mission is to take over the gaming industry by giving creators the data to transform their ideas into games played and money made.

Senior Manager - Lifecycle Marketing

Company: Mercury

Location: USA

Posted Dec 20, 2024

The text discusses the role of a Senior Manager of Lifecycle Marketing at Mercury, a financial technology company. The role involves building a lifecycle marketing program, leading a team of email marketers, and collaborating with various teams to achieve growth goals. The ideal candidate has experience in lifecycle marketing, email as a channel, and B2C and B2B SaaS experience. The total rewards package includes base salary, equity, stock options, and benefits.

Senior Manager, Customer Success

Company: Iterable

Location: USA

Posted Dec 20, 2024

Iterable is a top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box activate customers with joyful interactions at scale. It offers individualized, harmonized, and dynamic communications that engage customers throughout their lifecycle at the right time. With its data engine, ease of use, and flexible and open architecture, Iterable helps organizations close the data activation gap by bringing together customer data, design ability, experience delivery, and optimization. It has surpassed $200M in ARR and has raised more than $230M from top-tier investors. Nearly 1200 companies from over 50 countries rely on Iterable to captivate millions of users.

Payroll Implementation Manager

Company: Deel

Location: USA

Posted Dec 20, 2024

Deel is a global payroll and compliance company that offers a market-leading technology platform to help businesses hire talent anywhere in the world. They are looking for a Payroll Implementation Manager to lead the successful implementation of clients on their global payroll system. The role requires a deep understanding of payroll processes, compliance, and the ability to guide clients through the critical payroll onboarding process.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages