Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director, Reals Management

Company: Dataiku

Location: USA

Posted Dec 19, 2024

The text describes a role at Dataiku, a company leading the AI revolution. The Director of Renewals Management will manage the renewal process, upsell and crosssell, develop value propositions, and negotiate agreements. They will also work with Customer Success and Salesforce to close contracts and identify at-risk accounts. The role requires experience in customer-facing roles, contract management, and negotiation. The company offers competitive compensation and benefits.

Director of Finance and Operations

Company: Happierapp

Location: USA

Posted Dec 19, 2024

The text describes a role at Happier, a vision and values-driven organization. The position involves finance oversight, operational leadership, and supporting the company's mission to help people see more clearly what leads to happiness. The role also includes managing accounting, presenting financials, and ensuring process improvements. The company values clear and kind communication, reasonable work hours, and diversity and inclusion.

Sr Analyst, Revenue Strategy

Company: Procore Technologies

Location: USA

Posted Dec 19, 2024

The job description is for a Senior Analyst Revenue Strategy to join Procore's Revenue Strategy and Planning team. The role involves executing Gotomarket GTM initiatives, conducting quantitative and qualitative analyses, developing financial models, and executing plans to support GTM initiatives. The position requires partnering with GTM teams, Sales, Customer Success, and Marketing to drive an impact on both strategy and execution initiatives. The role is based in Carpinteria CA, Austin TX, or remotely and reports to the Director Revenue Strategy.

Senior Brand Strategist

Company: Raindrop

Location: USA

Posted Dec 19, 2024

The text is a job description for a Senior Brand Strategist at Raindrop Agency. The role involves providing strategic insights and direction, writing strategic brand identities, leading clients through the brand strategy process, and collaborating with internal teams to develop and execute creative strategies. The ideal candidate should have 5+ years of brand-building experience, strong fluency in data, impeccable writing skills, and the ability to lead clients. The role also involves conducting research, leading client calls, and providing a strategic lens for creative materials.

DevOps Production Engineer

Company: Axonius

Location: USA

Posted Dec 19, 2024

Axonius is a fast-growing cybersecurity startup that provides solutions for both cyber asset attack surface management and SaaS management. They are committed to fair and equitable compensation packages, offering competitive salaries, stock options, attractive benefits, and annual bonuses. Axonius employs over 600 people worldwide and has been recognized as one of the fastest-growing cybersecurity startups, named to the 2024 Forbes Cloud 100, Duns Best Start Up Companies to Work for Over 100 Employees, and has the Great Place to Work Certification. They also appear on the Deloitte Technology Fast 500 list for two consecutive years.

Full-Time Mental Health Provider

Company: Springhealth

Location: USA

Posted Dec 19, 2024

Spring Health is a leading provider of mental health services, offering innovative technology and a mission to eliminate barriers to mental healthcare. They have raised capital from prominent investors and reached a current valuation of $33 billion. The company is looking for a full-time mental health provider to deliver virtual mental health counseling sessions, respond to critical incidents, and maintain confidentiality. The ideal candidate should have an unrestricted license to practice psychotherapy, experience with telehealth, and be comfortable with evidence-based modalities of care. The role offers a competitive salary, a robust benefits package, and opportunities for professional development.

Senior Lead Program Manager Experiences & Services

Company: Airbnb

Location: USA

Posted Dec 19, 2024

The text describes a Senior Lead Program Manager role at Airbnb, focusing on leading large complex cross-company onproduct and strategic initiatives, serving as a bridge between Marketing and critical business functions, and driving successful implementation of marketing strategic initiatives and programs.

Senior Director -Corporate Analytics

Company: Upwork

Location: USA

Posted Dec 19, 2024

Upwork is a global work marketplace serving businesses and professionals, with a focus on trust, data-driven insights, and innovation. The company is committed to diversity, inclusion, and providing exceptional benefits to employees. The Sr Director Corporate Analytics leads a high-performing analytics team, advises senior leaders, and drives data-driven decision-making.

HRIS Analyst

Company: Ryder System

Location: USA

Posted Dec 19, 2024

The HRIS Analyst position at Ryder is a support level role within the HRIS organization. The analyst is responsible for assisting and maintaining Human Resource Information System (HRIS) applications, including time and attendance and HCM programs. They also serve as a technical point of contact for assigned functional areas, assist in ensuring data integrity, and support HRIS upgrades and technical projects. The position requires strong analytical and problem-solving skills, excellent communication skills, flexibility, and the ability to multitask. A Bachelor's degree in a related field is required, along with 3 years or more of experience in HRIS systems, preferably in Workday HCM and InforWFM. The position offers comprehensive benefits and a salary range of $70K to $85K.

Principal Brand Marketing Manager - Brand Advertising and Partnerships

Company: HubSpot

Location: USA

Posted Dec 19, 2024

This job posting is for a Principal Brand Manager role at HubSpot, a fast-growing team focused on datadriven fullfunnel advertising activations and partnerships. The role involves developing campaign strategy for midfunnel and direct response assets, collaborating with various teams, and managing third-party partnerships. The successful candidate will be a brand steward, responsible for crafting, preserving, and further developing the HubSpot brand.

Technical Recruiter - Product & Design

Company: Figma

Location: USA

Posted Dec 19, 2024

Figma is looking for an experienced Technical Recruiter to support the growth of their Product and Design organization. The role is a temporary position for 12 months based in the United States. The recruiter will manage full-cycle recruiting processes for various Product and Design roles, partner with leaders to develop top-of-funnel strategies, and ensure an excellent candidate experience.

Mid-Market Account Executive - Segment

Company: Twilio

Location: USA

Posted Dec 19, 2024

Twilio is seeking a MidMarket Account Executive to join their team on the Segment Sales team. The role involves driving opportunities through the sales cycle, employing a value-oriented sales methodology, and building upon the growth and adoption of Segment in the MidMarket business segment. The successful candidate will be based in the MST or CST timezones and will be expected to travel approximately 15 times a year.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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