Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Solutions Engineer

Company: NobleAI

Location: USA

Posted Dec 19, 2024

NobleAI is a company that uses ScienceBased AI technology to revolutionize energy workflows, materials development, and chemical designs. They aim to accelerate innovation and reduce costs in developing sustainable technologies and products. The company is seeking a Solutions Engineer with experience in enterprise software, professional services, and a background in Energy.

Salesforce Business Systems Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 19, 2024

The role of a Senior Business Systems Analyst at Gusto requires 7+ years of experience in supporting Revenue organizations, with a focus on Salesforce. The ideal candidate should have strategic Salesforce ownership, comprehensive knowledge of GTM tools, and a proven track record of designing and supporting large-scale Salesforce solutions. The role involves driving system improvements, managing projects, and collaborating with cross-functional teams to reduce inefficiencies and support Gusto's growth.

Technical Support Representative I

Company: Agiloft, Inc

Location: USA

Posted Dec 20, 2024

Agiloft is a global leader in data-first contract lifecycle management software, offering a flexible Datafirst Agreement Platform (DAP) to manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Their powerful pragmatic artificial intelligence and robust integration capabilities enable organizations to quickly and collaboratively reach agreement and leverage contract visibility for competitive advantage. Agiloft's no-code platform is easily managed and administered by business users, with nearly 100% of new customers satisfied with their initial implementations and over 97% renewing every year. The company is a growing, successful organization at the forefront of a must-have market for all organizations. Agiloft values employee experience (EX) and customer experience (CX), supporting multiple Employee Resource Groups (ERGs) and offering a healthy work-life balance. They are hiring support analysts to design and implement software solutions to meet diverse client needs.

Customer Service Representative

Company: Group O

Location: USA

Posted Dec 19, 2024

The job posting is for a Call Center Customer Service Representative responsible for handling customer inquiries and resolving issues. The ideal candidate should have effective communication skills, problem-solving abilities, and a customer-focused mindset. The role involves receiving and responding to customer calls, providing accurate and courteous responses, and maintaining a thorough understanding of the company's products and services. The position requires a high school diploma, basic customer service experience, and strong verbal communication skills. Benefits include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with company match, generous paid time off, and career development opportunities.

Go-To-Market Reporting Analyst

Company: Branch

Location: USA

Posted Dec 19, 2024

Branch is a company that empowers workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are committed to building and delivering more inclusive, transparent, and frictionless financial products. They value diversity of opinions and working styles, and are looking for a detail-oriented data-driven GTM Reporting Analyst to join their team and help GTM teams make better data-driven decisions.

Partner API Solutions Consultant

Company: Degreed

Location: USA

Posted Dec 19, 2024

The text describes a Partner Solutions Architect role at Degreed, which involves technical support, partner enablement, and API development. The role requires strong technical skills, excellent communication, and a passion for empowering developers and partners. The candidate will also lead the development and certification of the System Integrator program.

Senior Manager Revenue Enablement

Company: Pricefx

Location: USA

Posted Dec 19, 2024

Pricefx is a leading SaaS Pricing and Price Optimization company with a consistent annual growth rate. They value flexibility and offer home office and remote work opportunities. Their product has excellent customer reviews from renowned companies. Pricefx is an international and diverse company with branches in 7 countries and over 30 nationalities. They offer a Senior Manager Revenue Enablement role to empower GTM teams, optimize training, and ensure sales effectiveness.

Platform Product Manager

Company: Pair Team

Location: USA

Posted Dec 19, 2024

Pair Team is a tech-enabled medical group focused on high-risk Medicaid and Duals patients, aiming to connect underserved communities to high-quality care. They have demonstrated success in reducing ED visits and hospital admissions. As a Principal Product Manager, you will play a critical role in building a technology-enabled service to improve healthcare access and outcomes for underserved communities.

Associate Member of Staff, Systems Engineering

Company: MEMX

Location: USA

Posted Dec 19, 2024

MEMX is seeking a curious, driven, and self-motivated engineer to work the 1100pm800am ET shift. The role involves hands-on work in maintaining and improving the platform that powers everything MEMX operates. The solution stack is a mix of open-source and in-house developed solutions. The engineer will be expected to investigate, analyze, and innovate at all levels of the solution stack.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Dec 19, 2024

The Professional Services team offers a wide range of projects for clients and business partners. The Lead Enterprise Engagement Manager will build relationships, motivate teams, and act as a Scrum Master, orchestrating technical delivery. The role involves managing customer expectations, delivering complex programs, and working with cross-functional teams. The anticipated starting pay range varies by state.

Product Manager - Employee Training

Company: Restaurant365

Location: USA

Posted Dec 19, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They value employee development and are looking for a Product Manager of Employee Training to innovate a scalable training product. The role requires experience in employee training or LMS, strong communication skills, and familiarity with tech-savvy solutions. The company offers comprehensive medical benefits, 401k, equity options, unlimited PTO, and wellness initiatives.

Contract Manager

Company: Sedgwick

Location: USA

Posted Dec 19, 2024

The text describes a career opportunity at Sedgwick, a company that values caring, flexibility, and support for employees' mental, physical, financial, and professional needs. The role of a Contract Manager involves negotiating fee-for-service hospital and medical group contracts, analyzing market data, and preparing and administering provider contracts. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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