Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director of Product Development

Company: Trafilea

Location: USA

Posted Dec 17, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on data-driven strategies to scale their businesses and have an online community promoting body positivity. As a rapidly growing global player, they aim to create high-quality products and services enhancing the customer experience and driving long-term growth. The company fosters collaboration, innovation, and continuous learning, offering remote work opportunities. The Director of Product Development role involves leading a team for all brands, sourcing and technical design, ensuring high-quality products meeting customer needs, and collaborating with cross-functional teams.

E-Commerce Coordinator

Company: Johnson Controls

Location: USA

Posted Dec 17, 2024

The ECommerce Coordinator role involves supporting and enhancing the online experience, ensuring smooth operations across digital platforms. Responsibilities include updating website content, analyzing sales data, and collaborating with technical specialists to maintain website functionality and implement new features. The role requires strong analytical skills, proficiency in Adobe and Microsoft Office Suite, and knowledge of PIM and ECommerce software. The ideal candidate should have a Bachelor's degree in marketing, Communications, Visual Media, or a related field, and experience in the HVAC Industry is a plus.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application. The successful candidate will have 3-5 years of experience with Zuora recurring billing software and knowledge of billing support processes. The company offers competitive benefits and growth opportunities.

Assistant Beauty Editor

Company: Future Publishing

Location: USA

Posted Dec 17, 2024

Who What Wear is seeking an Assistant Beauty Editor to join their award-winning team in NY or LA. The role involves reporting to the Beauty Director and serving as a storyteller with a passion for beauty. The successful candidate will be responsible for pitching, writing, and building daily beauty articles for WhoWhatWear.com, spanning in-depth product reviews, sale roundups, SEO content, celebrity interview features, trending beauty stories, and more. The ideal candidate should have 2+ years of experience writing beauty-specific content for a digital publication and be able to envision and execute beautifully packaged features. They should also have creative skills, be able to collaborate with multiple teams, and have a working knowledge of affiliate marketing, HTML, CMS, and SEO tools. The salary range for this position is $44,000 - $63,000, and Future US is currently eligible to hire in 34 states.

Machine Learning Engineer, Staff or Principal

Company: KoBold Metals

Location: USA

Posted Dec 17, 2024

KoBold is a leading independent mineral exploration company and technology developer, using AI models and novel sensors to guide exploration programs. They have proven their first discovery with less capital than the industry average and have a portfolio of over 60 projects for high-quality discoveries. The company is privately held and investors include institutional asset managers, technology venture capitalists, and natural resources companies.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Dec 17, 2024

This text is a job description for a Growth Specialist Account Executive position at HubSpot. The role involves identifying and closing net new business opportunities within the small business space, using strong consultative selling skills. The position requires a team member with strong prospecting skills, a strong commitment to win, and the desire to continue growing in a SaaS sales career. The role involves managing a pipeline of primarily outbound prospects and inbound leads, closing net new business at or above quota, and partnering with marketing and technology departments to execute sales strategy.

Senior Technical Support Engineer

Company: Red Canary

Location: USA

Posted Dec 17, 2024

Red Canary is a cyber security company that protects and empowers organizations to make better security decisions. They prevent breaches every day and set a new standard for partnership in the industry. They are united in their commitment to customers and grounded in their values which earned them a place on the Forbes Best Startup Employers 2022 list. They are looking for a Senior Technical Support Engineer to provide leadership and mentorship to the team, review tickets for quality, act as a trusted advisor on product functionality, and resolve complex issues.

VP of Design & Creative

Company: podium81

Location: USA

Posted Dec 17, 2024

Podium is a company that aims to help local businesses thrive by providing a complete platform and AI-driven employees to convert leads into real paying customers. They have been recognized by industry leaders such as Forbes, Inc. 5000, and Fast Companies. They value a culture of hiring and developing exceptional talent and have operating principles that guide their daily behavior and decision-making. They are looking for a VP Design and Creative to drive the vision, strategy, and execution of their design and creative initiatives.

Delivery Owner

Company: NeuraFlash

Location: USA

Posted Dec 17, 2024

NeuraFlash is a leading AI and Consulting Partner of Amazon and Salesforce, helping customers transform their contact centers with AI-powered experiences. The company offers expertise across the Amazon ecosystem and Salesforce ecosystem, with a focus on building experiences grounded in data that transform and optimize the employee and customer journey. NeuraFlash is committed to nurturing positive working relationships and driving success collectively. The company is looking for a Delivery Owner to manage customer relationships, provide oversight on project teams, and act as a thought leader for customers.

Trust & Safety, Program Manager I

Company: Eventbrite, Inc.

Location: USA

Posted Dec 17, 2024

The text describes the role and requirements of a Trust and Safety Program Manager at Eventbrite. The position involves project management, operational knowledge, communication, analytical thinking, problem-solving, adaptability, stakeholder management, and continuous improvement. The manager will act as a domain expert, represent the team in cross-functional discussions, manage communication with vendor partners, design and implement scalable enforcement solutions, and collaborate with various teams to improve platform policy compliance and user experience.

Customer Success Enablement Manager

Company: Glia

Location: USA

Posted Dec 17, 2024

Glia is seeking a CS Enablement Manager to create and administer onboarding programs for their post-sale organization and design ongoing training programs to drive customer adoption and retention of their technology. The ideal candidate should have experience in Customer Success organizations and enablement support, strong project management skills, and the ability to work cross-functionally. Glia offers stock options, a competitive salary, professional development support, and a positive work environment.

Senior Sales Engineer

Company: Natera

Location: USA

Posted Dec 17, 2024

The job posting is for a Senior Sales Engineer role at Natera, a global leader in cell-free DNA (cfDNA) testing. The role involves providing technical support to the sales team, acting as a technical resource for various activities, and collaborating with cross-functional teams to deliver tailored solutions. The ideal candidate should have a bachelor's degree in a technical discipline, at least 6 years of experience in technical presales roles, and strong problem-solving skills. The role requires excellent communication skills, both technical and non-technical, and proficiency in various programming languages and tools. The company offers competitive benefits, a diverse and inclusive workplace, and a commitment to changing the management of disease worldwide.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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