Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Technical Support Representative - French Speaking

Company: BigCommerce

Location: USA

Posted Dec 18, 2024

BigCommerce is disrupting the eCommerce industry as the SaaS leader for fast-growing midmarket businesses. They enable customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce has already expanded into Europe and is honing those efforts. They are seeking a Technical Support Representative that is French-speaking for their 24x7 Customer Success Services CSS Team.

Online Math Tutor

Company: Learner Education

Location: USA

Posted Dec 17, 2024

Learner is actively hiring enthusiastic Math tutors for remote, flexible hours. Requirements include a Bachelor's degree, professional tutoring experience, and a quiet environment. Benefits include professional development and high-quality customer opportunities.

Senior Product Operations Specialist

Company: Mercury

Location: USA

Posted Dec 17, 2024

Mercury is a financial technology company offering a complete financial stack for startups. They have grown to over 200,000 startups and small businesses worldwide. The Product Operations team plays a crucial role in enabling Mercury's product development and growth. The company is seeking a Product Operations Specialist to work closely with product and customer-facing teams to gather and synthesize customer insights, ensure smooth product launches, and help scale the team by developing and maintaining key processes and documentation.

Technical Program Manager

Company: Findem

Location: USA

Posted Dec 17, 2024

Findem is a company using AI and data technologies to help HR teams find talent and understand their employees. They have received accolades and are looking for an amazing product leader to help them scale and mature. The role involves designing a new planning process, being a change advocate, and ensuring delivery on strategic initiatives.

Software Engineer - Growth

Company: Monarch Money

Location: USA

Posted Dec 18, 2024

Monarch is a well-funded, fully remote company that aims to help users manage their financial life. They have quickly become one of the premier ways to do so, with customers loving the product and experiencing rapid organic growth. The company's founding team consists of product-driven serial entrepreneurs with multiple exits, and their CEO was one of the original creators of Mint. They are passionate about building a company and product that both customers and employees love, and are well-funded by top venture firms and angel investors. They are looking for a Senior Staff or Principal Software Engineer focused on Growth to help build product experiences that help Monarch reach more users and help those users through the path to financial success using Monarch.

Customer Engineer Sr Manager

Company: Gympass

Location: USA

Posted Dec 17, 2024

Wellhub is a corporate wellness platform that offers a comprehensive employee wellbeing solution. They are hiring a Customer Engineer Sr Manager to work on technical support, requirements gathering, and client enablement. The role involves working with clients and their technology teams to integrate Wellhub with clients' processes and systems, handling client information security, and driving platform and process enhancements. The company offers a total rewards approach, flexible work options, wellness benefits, and a $127,360 - $143,280 annual base salary range.

CX Project Manager

Company: Olo

Location: USA

Posted Dec 18, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They offer digital ordering, payment, and guest engagement solutions to help brands do more with less and make every guest feel like a regular. They are looking for an experienced project manager to join their team and lead the execution of a portfolio of projects. The role offers remote work, flexible hours, and a competitive salary range of $54,668 - $74,458 annually.

Account Executive

Company: Telnyx

Location: USA

Posted Dec 18, 2024

The role involves selling programmable communications, wireless, and AI products to technical and business audiences. The candidate will manage their own funnel, articulate the value proposition, and work closely with the Solutions Engineering team. They must have proven success in SaaS, Cloud Storage, Data, or Security Communications Platforms, and experience selling into Enterprises and SMBs. The ideal candidate should have a BABS degree or higher, be familiar with sales automation tools, and have experience managing complex sales cycles.

Customer Operations Partner

Company: Roadie

Location: USA

Posted Dec 18, 2024

Roadie is a logistics management and crowdsourced delivery platform founded in 2014. They offer businesses fast, flexible, and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of US households by providing access to over 200,000 independent drivers nationwide. The Customer Operations Partner position is focused on building and nurturing relationships with key customers, serving as the main point of contact for high-value senders, and overseeing day-to-day activities for strategic accounts.

Digital Marketing Specialist

Company: Truleo

Location: USA

Posted Dec 18, 2024

TRULEO is an AI-powered Police Officer Assistant designed to enhance officer morale, recruitment, and retention. It streamlines tasks, promotes accountability, and helps law enforcement build stronger connections with communities. TRULEO is a well-funded, early-stage startup with world-class technology and culture, seeking a Digital Marketing Specialist to manage and optimize paid social media advertising campaigns and SEO strategies.

Designer/Researcher

Company: Nava

Location: USA

Posted Dec 18, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They have been trusted by federal, state, and local government agencies to build transformative digital services. Nava focuses on populations that are the least protected and aims to restore trust between people and public institutions. As a client services company, they work with government agencies to improve how people apply for benefits, navigate healthcare, and more. They bill for their time and sell their expertise and problem-solving methodology to government clients. Nava is looking for a Designer/Researcher to collaborate on design and research efforts for programs that affect millions of Americans. The role requires a human-centered design mindset, user research, and collaboration with cross-functional teams. The company offers competitive benefits, time off, and opportunities for growth.

Product Marketing Manager

Company: Resident Home

Location: USA

Posted Dec 17, 2024

Resident is a fast-growing, scaled, and profitable omnichannel retailer in North America, specializing in home furnishings. They are a data-driven, performance-focused company with a strong focus on customer love, big thinking, inclusivity, and forward momentum. They are seeking a Product Marketing Manager to join their team and drive demand and adoption for their products.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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