Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director - Key Accounts

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is seeking a Director of Key Accounts to lead a newly established team dedicated to building and nurturing partnerships with prestigious restaurants in the US. The role involves improving mutual value creation for OpenTable and key account partners while driving the success of related programs and initiatives.

Senior Software Engineer - WebApp Architecture

Company: Gusto, Inc.

Location: USA

Posted Dec 15, 2024

Gustos WebApp Architecture team is seeking a Senior Software Engineer with experience in TypeScript, React, and Jest to improve their large-scale frontend codebase. The ideal candidate will have a commitment to long-term projects, pragmatism, and empathy for their impact on fellow engineers. The role involves problem-solving, collaborating with the engineering org, and integrating tooling to support frontend development.

Inside Sales Manager II

Company: Nextech

Location: USA

Posted Dec 15, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team guided by iCREATE values. They invest in employees with competitive pay, a bonus structure, great healthcare, and other benefits. They are looking for talented individuals in software engineering, finance, accounting, customer support, or business development. The Inside Sales Manager is responsible for processing addon orders, generating new sales, and working with clients. They require a minimum of 3 years of inside sales experience with quota attainment, a bachelor's degree, and experience with customer relationship management software.

Compliance and Risk Analyst I

Company: TrueML

Location: USA

Posted Dec 15, 2024

The role of Compliance and Data Analyst I at TrueML involves ensuring adherence to regulatory requirements and handling data analysis for compliance-related tasks. The position requires strong integrity, excellent communication skills, familiarity with compliance and risk management concepts, and proficiency in data visualization and reporting tools. The company offers unlimited PTO, medicaldentalvision insurance, 401k, and other benefits.

Salesforce Solution Architect

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is an industry leader in the hospitality industry with a unique insight into the world of hospitality. They champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. The role involves enhancing Salesforce architecture, supporting the Global Sales and Services organization, and optimizing a complex Salesforce instance. The position requires strategic recommendations, technical solutions, and collaboration with various departments.

Senior Marketing Manager

Company: PROCEPT BioRobotics

Location: USA

Posted Dec 15, 2024

The Senior Marketing Manager US Commercial Marketing position at PROCEPT BioRobotics involves developing and executing US commercial marketing strategies and tactics to drive adoption and utilization of Aquablation Therapy. The individual will focus on marketing to downstream customers and sales teams, and collaborate closely with sales leadership to align on strategic efforts. The position requires strong analytical skills, attention to detail, and an understanding of the business and general marketing techniques. The qualifications for this role include a proven track record of developing strategic and tactical plans, excellent presentation and communication skills, and the ability to work effectively with internal and external stakeholders. The role also involves staying current on key clinical literature and competitive activities, and supporting customer engagement activities.

Partner Marketing Manager - AWS

Company: TTEC Digital

Location: USA

Posted Dec 15, 2024

TTEC Digital is seeking a Partner Marketing Manager for their marketing department. The role is a 100% remote opportunity and involves developing and executing a strategic marketing plan for their fast-growing CX technology partner ecosystem with a focus on the AWS partnership. The ideal candidate should have 10+ years of B2B marketing experience, experience working with partners in the technology industry, AWS partner ecosystem experience, and expertise in planning integrated marketing campaigns with KPIs.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Dec 15, 2024

The Professional Services team offers a wide range of projects for clients and business partners. The Lead Enterprise Engagement Manager will build relationships, motivate teams, and act as a Scrum Master. The role involves managing customer expectations, delivering complex programs, and working with cross-functional teams. The team will use Agile methodologies and have experience with cloud technologies.

Sr. Product Specialist

Company: Clari

Location: USA

Posted Dec 15, 2024

Clari's Revenue platform offers forecasting accuracy and visibility, helping sales teams meet or exceed their revenue targets. The platform is used by leading companies like Okta, Adobe, Workday, and Zoom. Clari is seeking a Product Specialist to build deep knowledge in the Forecasting area and drive customer engagement. The role is fully remote and offers competitive compensation, benefits, and a supportive culture.

Professional Services Delivery Director

Company: Rackspace

Location: USA

Posted Dec 15, 2024

The role of Delivery Practice Leader at Rackspace Technology involves driving the success of a global multicloud delivery practice, building and scaling a profitable business, fostering customer relationships, and building next-gen leaders. The role requires strategic leadership, experience in building and scaling multicloud practices, and expertise in Azure, AWS, and GCP solutions. The anticipated starting pay range varies by state.

Product Manager

Company: Appen

Location: USA

Posted Dec 15, 2024

Appen is a global leader in AI enablement, leveraging a vast crowd of over one million skilled contractors to collect and label various types of data for innovative AI systems. They are trusted by major tech companies and are committed to creating an inclusive workplace. The role of a Product Manager involves leading frontend UI development, understanding market needs, and ensuring high-quality user-centric products.

Practice Director - Data Engineering and AI/ML

Company: Rackspace

Location: USA

Posted Dec 15, 2024

The text describes a high-level leadership role in a Data Engineering Analytics and AIML practice. The Practice Director is expected to be a visionary leader with extensive experience in managing teams, delivering projects, and driving growth. The role requires strong communication skills, business line oversight, and expertise in Data, AI, and technology solutions. The Practice Director will lead a team of Data Engineers, Data Architects, and Machine Learning professionals, and will be responsible for strategic vision, team and individual development, engagement management, and business development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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