Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior CCS Security Engineer (IAM)

Company: Tanium

Location: USA

Posted Dec 15, 2024

The text describes a job posting for a Senior Cloud Cybersecurity CCS Security Engineer IAM position at Tanium. The role involves building and operating Tanium Clouds Identity and Access Management IAM in Azure, AWS, and Kubernetes cloud hosting services. The candidate should have a bachelor's degree or equivalent experience in Cloud Security IT Security or related technical fields. They should also have 5+ years of experience in building and operating cloud-based Identity and Access Management with AWS and Azure as code. The role requires experience in detection engineering methodologies, using security query or analytic tools for security data analysis, and building threat intelligence. The candidate should also have experience in utilizing high-level programming languages like Go and Python to produce detection as code tools and automations. The role involves delivering high-quality contributions using DevOps principles and automating the mundane to focus on solving harder problems.

Film & Television Onboarding Specialist

Company: Wrapbook

Location: USA

Posted Dec 16, 2024

Wrapbook is a smart and intuitive platform that simplifies production, payroll, and accounting processes. It offers a unified platform for managing teams, projects, and expenses. The company is trusted by top production companies and has raised $130M. They are hiring a Film and TV Onboarding Specialist to ensure a smooth transition for new clients.

Security Analyst

Company: Synack

Location: USA

Posted Dec 15, 2024

Synacks Penetration Testing as a Service platform manages customers' attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure and have uncovered over 71,000 exploitable vulnerabilities to date. They are looking for a part-time temporary position for an internship in offensive security.

Staff Infrastructure Engineer

Company: Northbeam

Location: USA

Posted Dec 16, 2024

Northbeam is a rapidly growing e-commerce marketing intelligence platform company that is looking for an experienced engineer to join their team. The company values growth mindset, customer focus, ownership mentality, radical candor, and empathic disposition. They offer equity package, generous base salary, healthcare benefits, travel to meet with the team, flexible PTO policy, and 12 company-paid holidays.

Senior Product Manager

Company: Coforma

Location: USA

Posted Dec 15, 2024

Coforma is looking for an experienced Senior Product Manager to lead a team in developing solutions for federal clients. The ideal candidate will have 7+ years of experience in digital product management in a cross-functional agile environment. The role requires a candidate who has excellent communication, leadership, and technical product skills. The candidate will work with both internal and external stakeholders to translate user needs into digital product features. The role is a customer-facing position working to drive a shared vision between business stakeholders and the team. The candidate will collaborate with partners in research, design, engineering, project management, and account management to deliver iterative value to both the user and the business.

Manager, Business Intelligence

Company: Jungle Scout

Location: USA

Posted Dec 16, 2024

Jungle Scout is seeking a Manager Business Intelligence to lead data infrastructure, analytics, and reporting for their growing team. The role involves designing and implementing data models, optimizing ETL processes, managing data pipelines, and developing Power BI dashboards. The successful candidate will also build and maintain churn and retention models, conduct exploratory data analysis, and collaborate with various teams. The company offers a remote-first culture, competitive compensation, and comprehensive benefits.

Customer Care Representative

Company: Spokeo

Location: USA

Posted Dec 15, 2024

Spokeo is a people search engine that helps over 18 million monthly visitors reconnect with friends, reunite with families, and protect against fraud. They offer 12 billion records and over 250 million unique profiles for business professionals, research, criminal investigations, and more. Founded in 2006, Spokeo is a remote-first company with nearly 150 dedicated employees and a strong focus on transparency and innovation.

Creative Director / Lead Designer

Company: Nift

Location: USA

Posted Dec 16, 2024

Nift is a company that helps businesses and brands create positive user experiences and unlock new revenue streams by delivering customized thank-you gifts to their customers. They are seeking a Creative Director to lead their design efforts and help scale their platform to become one of the largest sources for new customer acquisition worldwide.

Director of North America Sales

Company: ProducePay

Location: USA

Posted Dec 15, 2024

ProducePay is seeking a Director of North America Sales to lead an experienced sales team and drive growth in the US market. The role requires deep expertise in agribusiness sales and strategic account management. The Director will focus on prospecting, cultivating relationships, pitching, closing deals, and managing new accounts. They will also sell new and customized products, leverage existing customer relationships, and travel frequently to visit customers and attend industry events.

Technical Support Associate

Company: Vetcove

Location: USA

Posted Dec 15, 2024

Vetcove is a growing Y Combinator and venture-backed growth stage company looking for exceptionally talented and passionate people to join their team. The technical support associate role involves solving complex support inquiries, liaising with the community of veterinary professionals, and providing an excellent experience on their platform. The ideal candidate is a proactive self-starter with experience in a relevant customer-facing role and excellent communication skills.

Director, Product Design

Company: Embroker

Location: USA

Posted Dec 16, 2024

Embroker is a company that offers industry-tailored commercial insurance with a technology-first and customer-centric approach. They have raised over $150M in funding and offer a remote position in Alberta, British Columbia, Ontario, or Canada with a base salary of $170K, $230K USD, $180K CAD, or $250K CAD. The role involves setting the UX vision and strategy, attracting and developing top-tier design talent, and communicating the value of great user and customer experiences to sales and profits. The required qualifications include 10 years in UX design and leading UX teams, a BA or higher in a design-related field, and experience in people leadership. The company values pack first, be all-in, and create magic. They offer comprehensive benefits to US and Canadian employees.

Personal Trainer

Company: Klasik Fit

Location: USA

Posted Dec 15, 2024

Klasik Fit is seeking energetic and enthusiastic personal trainers for part-time work. They offer a unique approach to fitness, focusing on confidence, strength, and energy. Klasik Fit provides customization in goal setting, workout plans, behavior coaching, and nutrition tips. They are the nation's largest in-home, virtual, and remote personal training service. The role involves investing in clients' goals, creating personalized training programs, and building strong relationships. The organization offers competitive pay, flexible scheduling, and career opportunities. The required qualifications include a valid personal trainer license, passion for client success, and CPR/BLS certification.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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