Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Manager, Implementation Project Manager

Company: Restaurant365

Location: USA

Posted Dec 10, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They empower team members, focus on continuous improvement, and offer competitive benefits and compensation. The role of a Manager of Implementation Project Managers involves leading teams, coaching, and ensuring project success. Preferred qualifications include PMP certification, Microsoft certifications, and experience in restaurant industry software implementations.

Director of Care Concierge

Company: Allara Health

Location: USA

Posted Dec 10, 2024

Allara is a healthcare platform that provides effective solutions and consistent medical support for women. They are looking for a dynamic and compassionate individual to lead and scale their Care Concierge team, which owns patient care coordination and provider support across Allara's platform. The role requires strong leadership, strategy, analytics, healthcare knowledge, and exceptional communication skills. The position can be based in New York or remotely.

Account Manager

Company: 10x Genomics

Location: USA

Posted Dec 10, 2024

The Inside Sales Account Manager New England is responsible for selling Chromium and Visium benchtop instruments and driving consumables for all platforms across existing academic, government, and medical center research institutions. The role involves connecting primarily with existing customers via phone and email to guide them to the best products for their needs and working closely with cross-functional teams to ensure an exceptional customer experience. The position is a remote role based in New York or New Jersey and requires 2+ years of experience in selling, a bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related field, and knowledge of Next Gen Sequencing Technology or similar diagnostic testing applications.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Dec 10, 2024

Magnet Forensics is a global leader in digital investigative software, continually innovating to help customers protect their companies, communities, and countries. With a mission to impact lives by uncovering the truth, they build and equip examiners and investigators with the best tools for digital investigations. The company is looking for a Senior Product Manager to champion the growth, commercialization, and lifecycle management of their Magnet Review product.

Senior Product Designer

Company: OneSignal

Location: USA

Posted Dec 10, 2024

OneSignal is seeking a Senior Product Designer to work on their customer engagement platform used by 2 million app developers and marketers. The designer should have attention to detail, understand design as equal parts form and function, and be able to work closely with engineering, product, and other teams. The ideal candidate should put users first, have a ship-it mentality, and be passionate about building easy-to-use products using data to make better design decisions. The team is nimble and spans user research, user experience, prototyping, visual design, brand design, design systems, and frontend engineering. The designer will work on UI and UX of web products, conduct UX research, and lead design teams on projects. The ideal candidate should have 6+ years of experience designing for B2B SaaS products, extensive experience with usability testing and research, and be able to analyze, optimize, and simplify workflows. The company offers a new York and California base salary between $140000 to $160000, a competitive equity program, and comprehensive benefits.

Technical Account Manager

Company: EngFlow

Location: USA

Posted Dec 10, 2024

EngFlow is seeking passionate technical sales champions to drive business development and sales growth in a high-performance team environment. They offer a unique methodology, well-defined sales cycle, and a dedication to personal development. The role requires experience in technical software sales, DevOps, SaaS, and Cloud. The company, funded by Andreessen Horowitz, provides a secure audited SOC 2 type 2 remote execution caching and observability platform that scales from 1 to 100000+ cores, reducing time by 510x and cloud costs by 20-50%.

Sr. Staff Site Reliability Engineer

Company: Zscaler

Location: USA

Posted Dec 10, 2024

Zscaler is a leading cloud security company with a mission to make the cloud a safe place to do business. They offer a wide range of services, including a large security cloud, cloud security platform, and cloud-first strategy. They are looking for an experienced Sr Staff Site Reliability Engineer Federal to join their team.

Digital Loyalty Manager

Company: Torchy's Tacos

Location: USA

Posted Dec 10, 2024

The Digital Loyalty Manager is responsible for engaging guests through technology platforms, managing and administering the restaurant loyalty program, collaborating with teams to enhance guest engagement, and ensuring the stability and performance of loyalty platform operations. The role involves day-to-day operation optimization, continuous improvement of loyalty campaigns, and strategizing, setting up, implementing, and managing loyalty programs to increase guest engagement and retention.

People Operations Coordinator

Company: Common App

Location: USA

Posted Dec 10, 2024

Common App is a national not-for-profit organization dedicated to the pursuit of access equity and integrity in the college admission process. They support more than 1 million students, one-third of whom are first-generation, as they apply to over 1000 diverse member colleges and universities using their free online application. They are currently searching for a People Operations Coordinator to support People Operations initiatives and ensure a supportive, transparent, and consistent employee experience.

Senior Outbound Program Manager

Company: Tebra

Location: USA

Posted Dec 10, 2024

The text is about a Senior Outbound Program Manager role at Tebra, a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. The role involves driving outbound strategy, shaping targeted high-impact programs, and partnering closely with Sales and Operations teams. The ideal candidate should have 5+ years of experience in outbound sales programs or similar roles and be familiar with leading AI tools and their application in outbound sales.

Cloud Solution Architect - Platform Operations Lead

Company: generalmotors

Location: USA

Posted Dec 10, 2024

The role of Lead Architect is focused on data architecture strategy, machine learning model implementation, and data product development. The individual will work closely with various teams to integrate data assets, data products, and ML models into dashboards and applications. They will also play a pivotal role in generating actionable insights from data products and monetizing data assets and insights. The role requires proven experience as a Lead Architect with a focus on creating data assets and implementing ML models, as well as strong understanding of data architecture principles and machine learning frameworks.

Senior Data Quality Analyst

Company: cBEYONData

Location: USA

Posted Dec 10, 2024

cBEYONData is seeking a highly skilled and experienced team member to join their team in support of a multiyear SAP S4 HANA modernization effort for a Federal customer. The Senior Data Quality Analyst will support the Data Management Workstream Lead in driving data quality activities and coordinating across functional teams. The role requires managing and mentoring junior team members, leading data profiling, and developing and enforcing data quality standards. The ideal candidate should have an active DoD Secret security clearance, a Bachelor's degree in a related field, and 6 years of related work experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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