Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Project Lead

Company: HonorBuilt

Location: USA

Posted Dec 06, 2024

HonorBuilt is an IT services company specializing in restaurants and other multilocation businesses. They offer services such as technology rollouts, hot spare programs, on-demand site visits, a technology certified help desk, and corporate IT support. The company values learning, mentoring, and achieving success for both employees and clients. They are seeking an experienced project manager to lead projects, manage teams, and communicate with clients.

Key Account Executive - Enterprise - API/CPaaS

Company: Vonage

Location: USA

Posted Dec 06, 2024

This role is crucial for driving the growth and success of Vonages APICPaaS solutions, particularly within the Enterprise segment. The Key Account Executive will build new relationships with tech-savvy customers, focusing on large high-growth corporations. The role involves driving opportunities through the sales cycle, building upon the growth and adoption of communication and network APIs in the Enterprise segment in the AMER region, and leading compelling presentations of Vonages CPaaS product and vision.

Backend Engineer

Company: Clerkie

Location: USA

Posted Dec 06, 2024

Clerkie is a fintech startup with a mission to democratize financial wellness using AI. Launched in 2018, they started with an app aiming to help underserved Americans and have since expanded to provide consumer guidance and B2B software for creditors. They are a remote-first company with nearly 30 employees and have raised $41 million, including a $33 million Series A round in 2023. They are looking for a backend engineer to design, implement, and maintain core infrastructure, provide backend expertise, expand their ecosystem of metrics and alerts, and work with other teams to provide a comprehensive user experience.

Product Manager, Data Science

Company: StitchFix

Location: USA

Posted Dec 06, 2024

Stitch Fix is a leading online personal styling service that uses AI and recommendation algorithms to help people discover clothing that fits and looks great. The company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs. The Learning amp Playback LampP team plays a crucial role in driving deeper personalization and understanding of clients. The Data Science Product Manager will define the product strategy and vision that bridges data science client needs and business objectives, and will own the roadmap informed by datadriven insights and advanced analytics to prioritize investments in machine learning capabilities and product features.

Senior Product Manager

Company: Lime

Location: USA

Posted Dec 06, 2024

Lime is the world's largest shared electric vehicle company, aiming to make transportation affordable, carbon-free, and accessible. They have powered over 400 million rides in 250+ cities across 5 continents, replacing around 100 million car trips. Lime is seeking a Senior Product Manager to join their innovative Supply and Operations team, focusing on revolutionizing their operations in cities worldwide.

Product Marketing Manager, Woo

Company: Automattic Careers

Location: USA

Posted Dec 06, 2024

WooCommerce is the world's number one ecommerce platform, powering over 36M stores including their own. It's open-source, flexible, and autonomous, with a huge footprint but a small company culture. They're looking for a product marketing manager to drive growth and support customers from a customer-centric perspective.

HVAC Sales Leader

Company: Johnson Controls

Location: USA

Posted Dec 06, 2024

The job posting is for an experienced HVAC sales professional to lead sales for the Nordic region, develop relationships with channel partners, and promote the Johnson Controls and York value proposition. The role involves driving sales, forecasting and reporting sales volumes, executing the sales process, and collaborating with other teams. The ideal candidate should have a proven track record in HVAC commercial sales, strong sales leadership, and experience in sales operations management.

Associate Director, Global Accounts Payable

Company: Cover Genius

Location: USA

Posted Dec 06, 2024

The text describes a job posting for an Associate Director Global Accounts Payable at Cover Genius, an insurtech company. The role involves leading and directing the global Accounts Payable team, ensuring seamless integration with the Procurement team, and managing vendor master file maintenance. The incumbent will also act as a point of contact for internal and external stakeholders, and provide insights into building a successful Global Accounts Payable organization.

Senior Product Designer

Company: Futurhealth

Location: USA

Posted Dec 06, 2024

This role involves contributing to building innovative products that enhance patient experiences. The ideal candidate is passionate about improving user experiences, has over 5 years of interaction design experience, and is skilled in strategic product thinking. The role requires designing user-centered experiences, prototyping, and collaborating with engineering teams. The pay range is $160,000 - $195,000 with a competitive salary package and variable compensation.

Accountant II - Senior Revenue Accountant

Company: Pinterest

Location: USA

Posted Dec 06, 2024

The US Revenue Assurance Team is seeking an experienced Senior Accountant to join their team. The ideal candidate will have a proven track record in revenue accounting and be able to contribute immediately. Responsibilities include contract review, project management, and Month-End Close activities. The team works closely with Sales Coordinators, prepares deferred journal entries, and aligns with global RA team processes and issues. The position requires a Bachelor's degree in accounting or finance, CPA preferred, and 46 years of experience in accounting with a Big 4 firm. The team values strong problem-solving skills, advanced Excel knowledge, and experience with Oracle, Salesforce, Datahub, SQL, and Blackline.

ServiceNow Sales Executive

Company: TTEC Digital

Location: USA

Posted Dec 06, 2024

TTEC Digital is seeking a motivated and experienced ServiceNow Sales Specialist to drive growth into an existing installed base of customers. The ideal candidate should have a proven track record in account management or sales and a deep understanding of the ServiceNow platform and adjacent technologies. The role involves identifying and developing new business opportunities, working with technology marketing and sales practitioners, providing comprehensive product information, managing the sales cycle, and collaborating with internal teams to ensure successful implementation and customer satisfaction.

Quality Assurance Automation Engineer

Company: Creyos

Location: USA

Posted Dec 06, 2024

The job posting is for a Quality Assurance Automation Engineer position at Cambridge Brain Sciences. The company is building a global Healthtech solution for practitioners supporting cognitive and brain health. The role involves contributing to the manual and automation testing strategy, creating test scenarios, and executing test cases. The candidate should have 35 years of experience, a Bachelor's degree in Computer Science, and knowledge of software quality assurance practices. The company is committed to diversity, inclusion, and equity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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