Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Head of Product Design

Company: Close

Location: USA

Posted Dec 07, 2024

Close is a bootstrapped, profitable, and 100 remote team of thoughtful individuals seeking a Head of Product Design to lead and nurture a team of talented designers. The role involves overseeing the design of web, desktop, and mobile apps and playing a key role in the design and development of new features. The team is experienced in all aspects of design, user research, interaction design, visual design, and establishing and improving processes for how a design team works. The team is also experienced in working closely with Product and Engineering teams on successful projects and building and maintaining design systems.

Implementation Specialist, Upgrades

Company: Lwolf

Location: USA

Posted Dec 06, 2024

The Implementation Specialist plays a crucial role in migrating clients from legacy software to a new SaaS platform, ensuring customer satisfaction and retention. The role involves developing and executing project plans, collaborating with internal stakeholders, and utilizing technical expertise to enhance migration processes. The position requires 13 years of experience in client services, project management, or consulting, with demonstrated technical expertise in systems administration, support, database administration, or software programming. The ideal candidate should have excellent communication skills, direct experience in the software services market, and a high level of energy and commitment to team objectives.

Marketing Analytics Specialist

Company: Happy Money

Location: USA

Posted Dec 06, 2024

Happy Money is a leading consumer finance company that helps people achieve their financial goals through responsible lending. They have originated over $6 billion in loans and have more than 30,000 members. They are looking for a Marketing Analytics Specialist to evaluate the impact of demand generation campaigns and optimize marketing performance.

Clinical Talent Acquisition Specialist

Company: Pair Team

Location: USA

Posted Dec 07, 2024

Pair Team is a mission-driven organization seeking a Clinical Talent Acquisition Specialist to recruit exceptional talent for community-based healthcare and social services roles. The position is fully remote and based in the United States, with most clinical positions being based in California. The specialist will lead the recruitment process, collaborate with cross-functional teams, develop sourcing strategies, and maintain candidate pipelines. The role requires 2+ years of full-cycle recruiting experience and a strong focus on sourcing and engaging candidates for healthcare.

Technical Customer Support Specialist

Company: ElevenLabs

Location: USA

Posted Dec 07, 2024

This is a remote-based contracting role that offers the opportunity to work with a global team of passionate individuals focused on developing AI audio solutions. The role involves providing exceptional customer support, troubleshooting technical issues, updating documentation, and collaborating with internal teams to improve products. The ideal candidate is a technical customer support specialist with 23 years of experience in SaaS environments, a strong work ethic, and a passion for AI and audio technology.

Senior Node.js Engineer

Company: HarperDB, Inc.

Location: USA

Posted Dec 06, 2024

The text describes a job posting for a Senior Node.js Engineer at HarperDB, a high-performance distributed application platform. The role involves developing proof-of-concepts (POCs), collaborating with sales and solutions engineering, and contributing to the growth of HarperDB. The ideal candidate should have extensive experience with Node.js, excellent problem-solving skills, and be able to work in a fast-paced environment. The company offers a flexible work environment, competitive compensation, and opportunities for career advancement.

Staff Security Software Engineer

Company: Quora

Location: USA

Posted Dec 07, 2024

Quora is a remote-first company with a mission to grow and share the world's knowledge. They offer a global knowledge sharing platform, Quora, with over 400M monthly unique visitors. They also have a platform, Poe, providing AI language models and tools. The company values transparency, ideasharing, and experimentation. They are looking for a Security Engineering Team member to build robust protections around their products, infrastructure, and people.

Director, Field Marketing

Company: Starburstdata

Location: USA

Posted Dec 06, 2024

Starburst is a data lake analytics platform built on open source Trino, offering full-featured data discovery, organization, and consumption without migration projects. With $414M in venture funding and over 300 leading organizations trusting them, Starburst is committed to dismantling data silos and vendor lock-in. They are a remote-first company with a strong focus on execution excellence, collaboration, and diversity. The Strategic Field and Events leader role involves building regional programs, developing marketing plans, and enhancing customer-driven strategies.

Senior Manager - Decarbonization Standards and Policy

Company: Energy Solutions

Location: USA

Posted Dec 06, 2024

Energy Solutions is seeking a full-time Senior Manager to join their Policy and Ratings team. The selected candidate will have a broad impact on state, national, and international energy markets. The role requires experience in project management, subcontractor management, stakeholder engagement, and working with state governments and NGOs. The candidate must have experience in decarbonization policy and appliance efficiency standards. The responsibilities include managing program deliverables, leading project teams, responding to client requests, managing complex budgets, and demonstrating knowledge of industry trends and market changes.

Sr. Software Engineer II, Backend - Build Experiences

Company: Smartsheet

Location: USA

Posted Dec 06, 2024

Smartsheet is a tech company looking for a Sr SE II to join their development team. The position is based in Bellevue WA and is remote eligible from any state within the US that Smartsheet is a registered employer. The candidate should have 7+ years of software development experience with Kotlin or Java, and experience building RESTful APIs and scalable backend services. The role offers a competitive base salary range, HSA, stock options, 401k match, monthly stipend, flexible time away program, and personal paid volunteer day.

Technical Team Lead

Company: Darkhorse Tech

Location: USA

Posted Dec 06, 2024

Darkhorse Tech is a leading DentalSpecific IT services provider offering comprehensive support, startup projects, expansions planning, design buildouts, software and hardware sales, and maintenance. Founded by Reuben Kamp, the company has grown to serve over 1300 clients in all 50 states, maintaining unparalleled support for dental practice partners. The company values service, accountability, and collaboration, with a focus on customer satisfaction, technical proficiency, and timely support delivery.

Senior Technical Recruiter

Company: Arine

Location: USA

Posted Dec 06, 2024

Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. They are redefining what excellent healthcare looks like by solving issues through their software platform, combining cutting-edge data science, machine learning, AI, and deep clinical expertise. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. They are backed by leading healthcare investors and collaborating with top healthcare organizations and providers. They deliver recommendations and facilitate clinical interventions that lead to significant measurable health improvements for patients and cost savings for customers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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