Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Bilingual Global Logistics Specialist (Spanish or Japanese)

Company: iHerb

Location: USA

Posted Dec 05, 2024

The Junior Global Logistics Specialist will coordinate with various logistics companies to ensure timely and economical outbound shipments. The position requires bilingual skills, interpersonal and communication skills, problem-solving abilities, and experience in logistics. The job involves reporting discrepancies, maintaining TMS vendor rates, and organizing customer survey results.

Senior Account Executive

Company: Checkmate

Location: USA

Posted Dec 05, 2024

Checkmate is a fast-growing mobile shopping app and extension that has quickly become a favorite among millions of shoppers. Founded in May 2022, it has gained 1 million registered users in its first year and is trusted by consumers to save their favorite items and discover products. The company is building the future of consumer identity and adtech, backed by industry-leading investors. They are seeking a Senior Account Executive to lead sales efforts in the fashion, beauty, and home verticals.

Associate Manager, Drive Experience

Company: Doordashusa

Location: USA

Posted Dec 05, 2024

The text describes a job opening for an Associate Manager in Drive Experience at DoorDash. The role involves scaling the team to meet DoorDash's expansion while maintaining a human touch for consumers. The candidate should have demonstrated experience, effective execution, and the ability to solve complex problems. They will work closely with cross-functional teams and lead two fast-growing and strategic areas of the business. DoorDash values diversity and inclusion and offers a comprehensive benefits package.

Content Strategist

Company: Zowie

Location: USA

Posted Dec 05, 2024

Zowie is a company that specializes in AI solutions for customer experience. They aim to help businesses connect faster, personalize better, and solve smarter. Their AI agents handle 12 million conversations monthly, providing rapid support, speaking the brand's voice, and driving customer loyalty. They are looking for a Content Strategist to join their team and create a comprehensive content strategy, including blogs, ebooks, webinars, email copies, podcasts, and video scripts. The ideal candidate should have strong writing skills, extensive experience in creating content plans, and understanding of SEO best practices.

Sr. Staff Payroll Services Engineer

Company: Gusto, Inc.

Location: USA

Posted Dec 05, 2024

Gusto is hiring seasoned engineers to work on core platform capabilities, improving existing systems, and building the future of their payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code. The team is responsible for payroll operations, tax accuracy, ledger, engine, and platform services. The successful applicant will have at least 12+ years of experience, experience in designing and developing distributed systems, and experience in building fault-tolerant, mission-critical software.

Monetization/Revenue Product Manager

Company: Function Health

Location: USA

Posted Dec 05, 2024

Function Health is seeking a confident and competent Product Manager to join their dynamic team. The ideal candidate will be meticulous, self-motivated, and capable of thriving in a fast-paced environment. The role involves developing and implementing monetization strategies, enhancing product revenue streams, and communicating the value of monetization features to users. The successful candidate will have 5+ years of direct experience in monetization aspects of product management and a proven track record of developing and executing innovative revenue generation strategies.

Group Product Manager - Risk

Company: Kraken

Location: USA

Posted Dec 05, 2024

Kraken is a mission-focused company with crypto values, aiming to accelerate global crypto adoption for financial freedom and inclusion. They have a fully remote team of talented crypto experts, offering products like Kraken Pro, Kraken NFT, and Kraken Futures. The Risk Product Portfolio includes teams for account security, fraud, and KYC/AML. The opportunity is to manage a high-performing team, champion a culture of outcomes, and collaborate with cross-functional stakeholders.

Psychiatric Mental Health Nurse Practitioner (PMHNP) - Online Faculty

Company: Adtalem Global Education

Location: USA

Posted Dec 05, 2024

Chamberlain University is seeking online faculty for their Master of Science in Nursing Psychiatric Mental Health Nurse Practitioner program. The course of instruction includes differential diagnosis in psychiatric mental health across the lifespan, diagnosis and management in psychiatric mental health, and psychiatric mental health capstone practicum and intensive. The faculty is expected to inspire students, engage them in discussions, evaluate academic progress, display care and professionalism, be available to students, bring professional experience to life, promote student success, foster a positive learning environment, use technological options, model effective communications, set clear expectations, ensure content relevance, provide support, introduce problem-based learning, facilitate discussions, evaluate student progress, and communicate regularly. The position requires an MSN and DNP or MSN and PhD in nursing degrees, at least 1 year of practice experience in psychiatric mental health nursing, online teaching experience, an active unencumbered RN nursing license, an active unencumbered APRN nursing license in the required state, PMHNP national certification, subject matter expertise, excellent communication skills, and proficiency in using MS Office and the internet.

Senior Staff Software Engineer - Platform

Company: Gusto, Inc.

Location: USA

Posted Dec 05, 2024

The job posting is for a Senior Staff Software Engineer position in Platform. The role involves designing, developing, and maintaining scalable authorization management systems, collaborating with cross-functional teams, and contributing to the codebase primarily using Ruby on Rails and GraphQL. The company offers a cash compensation amount targeted at $191,000 - $214,000 in Denver and most remote locations, and $225,000 - $252,000 in San Francisco and New York. Stock equity is additional.

Staff Product Designer - Growth Acquisition

Company: Gusto, Inc.

Location: USA

Posted Dec 05, 2024

Gusto is seeking a Growth Staff Product Designer to help elevate user experiences and contribute to the company's continued growth. The designer will work closely with cross-functional teams, leverage data, and create designs that align with the commitment to long-term trust-centered growth. The Growth Team at Gusto is dedicated to helping customers find, adopt, and engage with the company's products meaningfully, prioritizing a user-centric design ethos.

Growth Marketing Associate - TikTok & Snapchat

Company: Nutrafol

Location: USA

Posted Dec 05, 2024

The text describes a job posting for a Growth Marketing Associate position at Nutrafol, focusing on managing and optimizing TikTok and SnapChat marketing campaigns for new customer acquisition. The role involves daily budget management, pixel optimization, AB testing, and collaboration with various teams. The ideal candidate should have at least 3+ years of experience in TikTok conversion optimized campaigns and a growth mindset.

Senior Analytics Engineer

Company: Grafana Labs

Location: USA

Posted Dec 05, 2024

The Sr Analytics Engineer role at Grafana Labs involves owning and maintaining the data stack, ensuring data availability and accuracy, partnering with stakeholders, and creating best practices. The ideal candidate should have 35+ years of experience in data modeling, dbt, dashboard development, and business analysis. They should have a passion for understanding business questions, excellent analytical skills, and the ability to influence VP priorities. The role requires working in cloud environments and having experience with monitoring, observability, log aggregation, or APM. The base compensation range is $123,933 - $148,719, with benefits including equity and bonus if applicable.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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