Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Leave Payroll Analyst

Company: Sparrow

Location: USA

Posted Dec 04, 2024

As a Leave Payroll Analyst, you will be responsible for preparing employee leave and payroll calculations for customers. You will work with leave specialists to prepare customized payroll plans and reconciliations, ensure correct calculations, and collaborate with various key parties. The role involves building a better product, collecting and sharing product feedback, and implementing process improvements. The position requires 2+ years of experience in data-focused operations, payroll accounting, or bookkeeping, excellent spreadsheet skills, and superior organization skills.

Software Engineer (Infrastructure Team)

Company: Red Canary

Location: USA

Posted Dec 04, 2024

Red Canary is a cybersecurity company that protects, supports, and empowers organizations to make better security decisions. They prevent breaches every day and set a new standard for partnership in the industry. They are committed to customers and their values, which earned them a place on the Forbes Best Startup Employers 2022 list. They are looking for a Rails engineer to join their team to enable their Engineering groups with creative solutions.

Member of Technical Staff - QA (Manual)

Company: Runway

Location: USA

Posted Dec 04, 2024

The role of a manual QA Engineer at Runways AI creation suite involves ensuring high-quality and reliable products. The ideal candidate should have experience in testing complex applications, understanding AI image and video generation technologies, and collaborating with various teams. The application process requires creating a video using Runway's TextImage to Video feature.

Technical Consultant

Company: Vercel

Location: USA

Posted Dec 04, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster and more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. Vercel is looking for a Technical Consultant to assist Enterprise customers with technical problems and questions. The role requires expertise in the technical elements of the product, clarity of instruction, and a passion for digging deep to find and resolve issues. The Technical Consultant will help establish Vercel's reputation as a company that is exceptional at helping its customers meet their goals.

Member of Support Staff

Company: Runway

Location: USA

Posted Dec 04, 2024

Runway is building a tool to make content creation easy and accessible for creatives. They are growing their support team and are open to remote candidates based in the US or Canada. The support role involves answering tickets, learning about the product, and contributing to the foundational team. They are looking for fast learning individuals with a passion for tech, creativity, and AI.

Senior Customer Success Manager

Company: SuccessKPI Inc.

Location: USA

Posted Dec 04, 2024

SuccessKPI is seeking a Customer Success Manager to drive adoption and customer success in a growing portfolio of top-tier customer accounts. The role offers opportunities for career development, growth, and building industry relationships. The candidate must reside in one of the following states: AZ, CA, CO, FL, GA, IL, ID, IN, MA, MD, MO, MI, NE, NC, NJ, NY, PA, TN, TX, VA, or WA.

Regional Sales Manager - Named Accounts

Company: ExtraHop

Location: USA

Posted Dec 04, 2024

ExtraHops is a growing company offering a unique and powerful Network Security Analytics platform. They provide strong comp plans, fair quotas, and the opportunity to work with a motivated team. The role involves increasing revenue, meeting sales targets, and presenting ExtraHop products to customers. Required qualifications include a four-year degree, 5 years of technology sales experience, and a proven track record of exceeding sales targets.

Product Success Engineer

Company: Cobalt

Location: USA

Posted Dec 04, 2024

As a Product Success Engineer at Cobalt, you will shape and scale support processes, documentation, tools, and workflows. You will directly support customers and staff, and collaborate with business and product teams to improve support efficiency and effectiveness. The role is remote and requires working in the US Eastern timezone from 8am to 5pm ET.

UI/UX Web Designer

Company: CALSTART

Location: USA

Posted Dec 04, 2024

This text is a warning about recruiting scams, emphasizing that legitimate communication from the recruitment team will come from an official email address and not involve texting or Zoom chat. The text also provides information about CALSTART, a mission-driven organization focused on transportation decarbonization and clean air. It then describes a UI/UX Web Designer role with responsibilities, qualifications, and desired qualifications. The text mentions a salary range and encourages applicants who don't meet all qualifications to apply. It also highlights CALSTART's commitment to employees' personal well-being and offers generous benefits. The text concludes by mentioning the company's inclusive environment.

Project Manager: Thursday - Monday

Company: Appen

Location: USA

Posted Dec 04, 2024

Appen is a global leader in AI enablement, leveraging a crowd of over one million skilled contractors for various data types. They help build and improve AI systems for major tech companies, with a focus on generative AI in sectors like automotive, finance, retail, healthcare, and government. Appen is committed to creating an inclusive workplace and ensuring AI models are helpful, honest, and harmless. They offer a project manager position with a salary range of $85000-$95000.

Enterprise Account Executive

Company: Blockdaemon

Location: USA

Posted Dec 04, 2024

Blockdaemon is seeking an Enterprise Account Executive based in NYC to drive US institutional and enterprise sales efforts. The role involves leading the entire sales process, aligning with company goals, communicating effectively, and providing product support. The candidate should have 5+ years of quotacarrying experience, deep understanding of the blockchain ecosystem, and excellent communication skills. The US base salary range is $150,000 - $175,000.

Lending Manager

Company: Knock

Location: USA

Posted Dec 04, 2024

Knock is a caring group of people offering a first-of-its-kind Knock Bridge Loan that serves homebuyers more conveniently, certainty, and competitively. They are a funded industry-leading company with a passion for building teams, creating efficiencies, and leveraging technology. The Lending Manager Front End position involves managing the bridge loan pipeline, communicating with the team, providing coaching and feedback, and managing outsourced services. The company values diversity, equity, and inclusion and offers top-tier benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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