Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Product Manager/Senior Product Manager: B2B2C

Company: Figure

Location: USA

Posted Dec 03, 2024

Figure is a financial services company using innovative technology to offer nonbank HELOCs in America. They are looking for a Product Manager to join their growing team and build new consumer lending products and capital markets solutions. The role involves working cross-functionally, building products for nonlicensed partners, and managing input from users and stakeholders.

Area Vice President - Public Sector

Company: GitLab

Location: USA

Posted Dec 03, 2024

The Area Vice President is responsible for building and managing a team of Area Sales Managers who are leading teams of Strategic Account Leaders selling GitLabs industryleading single application for the full software development lifecycle. The job requires demonstrated progressive second line leadership experience, proven second line sales management experience, and a track record of consistent overachievement of a $20m+ ACV annual quota.

Policy Project Manager II

Company: Energy Solutions

Location: USA

Posted Dec 03, 2024

Energy Solutions is seeking a Policy Project Manager II to support their mission of equitable climate change mitigation. The role involves regulatory and legislative tracking, engagement, and advocacy at the state and regional level. The ideal candidate will have strong interpersonal, facilitation, and project management skills, as well as a commitment to Energy Solutions' mission. The company offers a remote-friendly work environment, competitive compensation, and a comprehensive benefits package.

Sales Operations Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Operations Manager Customer Retention at Eventbrite. The role involves analyzing data, identifying actionable insights, and implementing scalable solutions to optimize customer retention and growth. The ideal candidate is an experienced operations professional who is methodical, action-oriented, and passionate about achieving tangible results.

Director of Product

Company: Red Cell Partners

Location: USA

Posted Dec 03, 2024

Hunted Labs is seeking a Director of Product Management to drive the vision strategy and execution for a category-defining AI-powered software supply chain security platform. The role requires an entrepreneurial mindset, strong technical expertise, and a proven ability to lead teams in fast-paced startup environments.

Senior Software Engineer III | UI

Company: ExtraHop

Location: USA

Posted Dec 03, 2024

ExtraHop is a company that provides network detection and response technology to help organizations achieve complete visibility and proactive security. They are looking for a skilled Front End Software Engineer III to join their team and help shape the future of cybersecurity.

Director of Marketing

Company: Bankjoy

Location: USA

Posted Dec 03, 2024

Bankjoy is a FinTech startup seeking a Director of Marketing to build a world-class marketing department. The role involves developing a comprehensive marketing strategy, building a high-performing marketing team, and driving demand generation and lead acquisition.

Senior Account Executive

Company: Audioeye

Location: USA

Posted Dec 03, 2024

The Senior Account Executive will focus on closing new business by effectively communicating the services and SaaS platforms value proposition to executive buyers. The success of the Senior AE will be measured by revenue delivered, outbound and inbound prospecting activities, client satisfaction, and contribution to the overall sales team. The company values customer-centricity, ownership, straightforwardness, action, grit, data-driven decision making, and hiring and developing top talent. They offer competitive compensation, equity, and flexible PTO. They are committed to equal employment opportunity and have a preferred network of staffing partners.

Manager - Revenue Accounting

Company: GitLab

Location: USA

Posted Dec 03, 2024

The job posting is for a Revenue Accounting Manager position at GitLab. The role involves reviewing and approving accounting for customer contracts, working closely with legal and sales teams, and managing a team. The company offers a range of benefits, including flexible work hours, paid time off, and equity compensation.

Major Case Unit Manager

Company: Reserv

Location: USA

Posted Dec 03, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Major Case Unit Manager to manage a team of high-performing claims professionals handling complex and high-exposure claims.

Deal Ops Specialist

Company: OpenX

Location: USA

Posted Dec 03, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals and campaigns, as well as providing expertise on programmatic formats and data analysis.

Customer Success Manager

Company: Mattermost

Location: USA

Posted Dec 03, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are seeking a Customer Success Manager to help customers drive maximum value from their investment. The role involves building relationships with customers, understanding their organizational structure, and identifying areas for strategic partnership.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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