Customer Success Jobs in USA

244,128 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Head of Games - Outreach

Company: Kickstarter PBC

Location: USA

Posted Dec 03, 2024

Kickstarter is seeking an experienced Head of Games Outreach to lead their Games team. The role involves managing a team, developing strategies for retaining and acquiring creators, and representing Kickstarter at industry events.

National Channel Account Manager

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Dec 03, 2024

The National Channel Account Manager is responsible for building and maintaining a business plan to generate revenue through CDW. The role involves pipeline creation, training, and forecasting, as well as keeping up-to-date knowledge of the industry and competitive posture of the company.

Sr. Manager - Paid Media

Company: Nutrafol

Location: USA

Posted Dec 03, 2024

The Sr Manager Paid Media contract will contribute to Nutrafols growth by driving channel strategy campaign management and optimization reporting and analysis across paid media channels. The role requires a data-driven, acquisition-centric, and creative individual to develop and execute strategies that increase new customer acquisition and optimize campaign performance.

Sr. Manager - TV Marketing

Company: hims & hers

Location: USA

Posted Dec 03, 2024

The job posting is seeking a Senior Manager to join the Brand Channel Marketing team at Hims amp Hers. The role involves managing campaigns in broadcast and streaming TV, working closely with various teams to drive marketing initiatives and achieve high-impact results.

Senior Manager - Field Operations

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The text describes a job opportunity at Airbnb, highlighting the company's commitment to innovation, community, and customer-centricity. The role involves leading a team of Market Managers across the US, Mexico, and Brazil, and requires expertise in global field operations, team management, and market growth strategies.

Manager - Revenue Accounting

Company: GitLab

Location: USA

Posted Dec 03, 2024

The job posting is for a Revenue Accounting Manager position at GitLab. The role involves reviewing and approving accounting for customer contracts, working closely with legal and sales teams, and managing a team. The company offers a range of benefits, including flexible work hours, paid time off, and equity compensation.

Bilingual French Customer Service Representative

Company: The Wonderful Company

Location: USA

Posted Dec 03, 2024

Teleflora is a company that provides flower delivery services. They are looking for bilingual French customer service representatives to work in their call center. The job requires strong communication skills, attention to detail, and the ability to work extended hours. Teleflora offers competitive benefits, opportunities for development, and a focus on wellness and health.

Senior Machine Learning Engineer

Company: Workiva

Location: USA

Posted Dec 03, 2024

The Senior Machine Learning Engineer is responsible for delivering innovative machine learning solutions across Workiva. The role involves designing systems, developing APIs, and mentoring team members. The job requires proficiency in Python, GO, Java, and experience with model deployment, data pipelines, and infrastructure.

Account Director

Company: BigCommerce

Location: USA

Posted Dec 03, 2024

BigCommerce is looking for an Account Director to join their growing sales team. The role involves driving sales revenue by acquiring new high-value enterprise clients and showcasing the power of the BigCommerce platform.

Sales Engineer

Company: Cribl

Location: USA

Posted Dec 03, 2024

The job posting is for a remote sales engineer role at Cribl, requiring experience in sales, engineering, and security. The role involves helping customers understand the value of Cribl, demoing the product, and supporting customers. The company offers a competitive salary, benefits package, and bonus opportunities.

Account Specialist, Growth

Company: 1Password

Location: USA

Posted Dec 03, 2024

1Password is a company that provides a password manager service. They are looking for an Account Specialist Growth to join their team. The role involves managing a portfolio of clients, qualifying leads, and providing excellent customer service. The company offers a range of benefits, including a competitive salary, commission eligibility, and a generous PTO policy.

Sr Manager - Product Design

Company: Upwork

Location: USA

Posted Dec 03, 2024

Upwork is seeking a Senior Manager Product Design to join their team. The role involves leading a team of designers, developing and refining the platform, and shaping UX strategy to meet customer needs and business goals.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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