Customer Success Jobs in USA

244,139 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Staff Technical Program Manager - Data Storage

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Technical Program Manager to join their Infrastructure team. The role involves partnering with data engineering and product teams to build data-driven decision making capabilities. The ideal candidate should have at least 13 years of work experience, strong communication skills, and experience working with customers.

Business Consultant

Company: Quantum Metric

Location: USA

Posted Nov 27, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a collaborative culture. The company is looking for a Customer Success Business Consultant to drive client enablement and provide tailored training to customers.

Senior Android Software Engineer, Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The job posting is for a software engineer to work on Airbnb's Community Support Platform, which empowers global network of Community Support ambassadors to deliver exceptional customer service. The role involves creating innovative user experience for AI-driven customer service products, working cross-functionally with product design and other engineering counterparts, and driving lead and contributing to the full development cycle.

Sales Development Representative

Company: CentML

Location: USA

Posted Nov 27, 2024

CentML is a company that aims to make AI accessible for innovation. They are looking for a Sales Development Representative to generate new sales opportunities and add qualified leads to their sales funnel.

Technical Designer

Company: Trafilea

Location: USA

Posted Nov 27, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 27, 2024

American Specialty Health is seeking a dynamic Practitioner Campaign Associate to join their team. The role involves supporting the practitioner recruitment team with prelaunch and execute campaigns, working directly with telerecruiters, and disseminating credentialing documents to recruiters.

Senior Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 27, 2024

Emburse aims to help users and businesses by automating manual tasks, saving time, and providing a simple experience. The company has a strong presence in the market, with over 18,000 customers and 12 million users globally. The job description for Account Executives focuses on finding and closing deals with large companies, requiring strong sales skills and a deep understanding of the territory and competitive offerings.

Customer Success Manager

Company: ElevenLabs

Location: USA

Posted Nov 27, 2024

ElevenLabs is a hyper-growth startup that has built advanced AI voice models and products. They have reached 1 million users and partnered with major publishers. The company is backed by leading tech and AI investors and is hiring for a Customer Success Manager role.

Sr. Director - Demand Platform Operations

Company: OpenX

Location: USA

Posted Nov 27, 2024

OpenX is seeking a Sr Director Demand Platform Operations to manage the technical integrations, operations, and primary relationships with OpenX's tier 1 and 2 DSP partners. The role requires a revenue-led, highly motivated self-starter with a track record of success in managing and leading best-in-class Account Operations or Technical Customer Success teams in the programmatic space.

Implementations Consultant - Software Solutions (SaaS)

Company: Everstream Analytics

Location: USA

Posted Nov 27, 2024

Everstream Analytics is looking for a customer-focused Implementations Consultant to join their Professional Services team. The role involves advising clients on best practices, system capabilities, and limitations, and facilitating data and system integrations.

Product Engineer - Dashboard & Admin Portal

Company: WorkOS

Location: USA

Posted Nov 27, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role is for a software engineer to work on the dashboard and admin portal, with responsibilities including introducing new features and integrating products.

Lead People Business Partner - GTM

Company: Webflow

Location: USA

Posted Nov 27, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Lead People Business Partner to support their GTM teams and are offering a competitive salary and benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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