Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Marketing Manager

Company: Hiring at N2

Location: USA

Posted Nov 28, 2024

The N2 Company is seeking a Marketing Manager to support two of their magazine brands. The ideal candidate is a highly organized and driven marketer with a passion for omnichannel strategy. The role involves managing cross-channel campaigns, overseeing content creation, and analyzing performance metrics.

Manager - Customer Success (Enterprise)

Company: Red Canary

Location: USA

Posted Nov 28, 2024

Red Canary is a cybersecurity company that aims to create a world where every organization can make its greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations improve their security outcomes, and are committed to building strong relationships with their customers.

Solutions Engineer (Sales)

Company: Branch

Location: USA

Posted Nov 28, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They are looking for a Solutions Engineer to join their team and are offering a competitive compensation package.

Staff Analyst - Advanced Analytics

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is seeking a highly experienced Advanced Analytics professional to join the Community Blueprint team. The role involves leveraging data insights and advanced analytics techniques to define, forecast, and evaluate key metrics, and collaborating with cross-functional teams to drive strategic initiatives and improve the guest and host experience.

Senior Business Data Analyst

Company: Olo

Location: USA

Posted Nov 28, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a Senior Business Data Analyst to join their central analytics team. The role involves developing and maintaining reporting, conducting deep dive analysis, and monitoring data quality.

Senior Manager - Advanced Analytics

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is seeking a Senior Manager Advanced Analytics to drive data-driven decision making, improve the guest and host experience, and bridge team silos across product, operations, and policy. The role requires a highly experienced and skilled individual contributor with deep expertise in advanced analytics, data analysis, and communication.

Product Manager - Rich Content

Company: Twilio

Location: USA

Posted Nov 28, 2024

Twilio is a company that is shaping the future of communications, with a focus on remote work and a strong culture of connection and global inclusion. The company is looking for a Product Manager to lead the development of rich content for its messaging platform, and is seeking candidates with experience in product management, communication, and collaboration.

Senior Program Manager - Sales

Company: Workiva

Location: USA

Posted Nov 28, 2024

The Senior Program Manager is responsible for managing programs related to prioritized strategies and initiatives. They work with stakeholders to identify business goals, develop resources, and communicate progress. The role requires strong communication, problem-solving, and leadership skills.

Principal Consultant - Software Implementation Solutions

Company: Everstream Analytics

Location: USA

Posted Nov 28, 2024

Everstream Analytics is looking for a customer-focused Principal Consultant to join their Professional Services team. The role involves managing end-to-end implementation projects for F100-F1000 customers, advising clients on best practices, and facilitating data and system integrations.

Americas Regional Marketing Program Manager

Company: Tanium

Location: USA

Posted Nov 28, 2024

Tanium is looking for a Marketing Program Manager to assist in the strategy and management of various integrated campaign types across North America. The ideal candidate will be passionate about event marketing with strengths in strategizing and building impactful campaigns.

Senior Account Executive - Large Enterprise

Company: BigCommerce

Location: USA

Posted Nov 28, 2024

BigCommerce is looking for a Senior Enterprise Account Executive to join their growing sales team. The role involves driving sales revenue by acquiring new high-value enterprise clients and showcasing the power of the BigCommerce platform.

Senior Product Analyst

Company: Found

Location: USA

Posted Nov 28, 2024

Found is a company that provides tools for self-employed individuals to manage their finances and taxes. They are looking for a Senior Product Analyst to join their Data team, which is responsible for building and deploying machine learning models to detect fraud and inform product direction. The role requires strong analytical skills, experience with SQL and Python, and the ability to communicate effectively with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages