Customer Success Jobs in USA

244,139 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Head of Customer Support

Company: Crux

Location: USA

Posted Nov 27, 2024

Crux is a fast-growing technology company that is building a platform to power the flow of data globally. They are looking for a Customer Technical Production Support Director to join their Data Ops Engineering team.

Partner Marketing Manager

Company: Dropbox

Location: USA

Posted Nov 27, 2024

The role is focused on building and executing a strategic partner marketing plan to support the global gotomarket strategy. The role will work with key stakeholders to build and execute an integrated marketing strategy and will play a key part in programs to launch new partner integrations.

Lead Product Manager, Audience AI

Company: Attentive

Location: USA

Posted Nov 27, 2024

The job posting is seeking a Lead Product Manager to own the rollout of Audiences AI product, a innovative targeting product that helps brands target the right person with the right message. The leader will have ownership over the success of the product and will collaborate with engineering, product design, and go-to-market teams.

Social Media & Influencer Manager

Company: Lumos

Location: USA

Posted Nov 27, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for a social media and influencer management expert to join their team and help build out their social media communications and influencer outreach functions.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Senior Product Owner

Company: Horizontal Digital

Location: USA

Posted Nov 27, 2024

The text describes the company Horizontal Digital and its values, highlighting its focus on customer experience, empathy, and innovation. It also outlines the role of a Senior Product Owner, requiring experience in product management, Agile methodologies, and technical skills.

Sr. Project & Program Manager

Company: Pinterest

Location: USA

Posted Nov 27, 2024

The Internationalization team at Pinterest is looking for a Technical Internationalization Program Manager to manage the AI and Machine Translation aspect of the localization process. The role involves developing a quality measurement framework, building and maintaining linguistic assets, and identifying best industry practices for AI and MT models.

Sales Associate

Company: Granicus

Location: USA

Posted Nov 27, 2024

Granicus is a company that provides technology solutions to governments and citizens, aiming to bring them closer together. They have a mission to support their customers in meeting the needs of their communities and implementing their technology in ways that are equitable and inclusive.

OT Security Consultant

Company: DirectDefense

Location: USA

Posted Nov 27, 2024

DirectDefense is a leading cybersecurity firm that provides cutting-edge solutions to help organizations defend against modern cyber threats. The company is committed to improving the security posture of its clients and has a passion for security. The OT Cybersecurity Consultant role involves leading assessments of security capabilities and technologies for clients' OT environments.

Consumer Product Manager

Company: Maximustribe

Location: USA

Posted Nov 27, 2024

The job posting is for a Consumer Product Manager position at Maximus, a mission-driven consumer health company. The role involves owning the post-purchase customer experience, optimizing digital and physical product experiences, and collaborating with marketing and design teams.

Account Executive

Company: Aleph

Location: USA

Posted Nov 27, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are growing rapidly with low marketing spend. They are hiring account executives to join their growing sales team and are looking for experienced sellers with a track record of success.

Managing Editor

Company: Socium Media

Location: USA

Posted Nov 27, 2024

Socium Media is a performance marketing agency that values employee wellbeing and diversity. They are looking for a talented Managing Editor to join their team, with a focus on delivering high-quality content and excellent client service.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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