Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Strategic Account Executive - Enterprise

Company: Olo

Location: USA

Posted Nov 27, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a motivated Strategic Account Executive to help build relationships with the largest global multiunit restaurant and foodservice brands.

Senior Customer Success Manager (CSM)

Company: UpGuard

Location: USA

Posted Nov 27, 2024

UpGuard is a rapidly growing company that provides cybersecurity solutions to large and innovative companies. They are looking for an Enterprise Customer Success Manager to join their team, who will be responsible for driving continuous value for a portfolio of enterprise accounts.

Senior Payroll Specialist

Company: Figma

Location: USA

Posted Nov 27, 2024

Figma is hiring a Senior Payroll Specialist to join their Accounting Team. The ideal candidate will have experience in processing US payroll, preparing journal entries, and leading projects. The role will collaborate closely with various teams to ensure seamless coordination. The job requires strong knowledge of Workday Payroll and ADP SmartCompliance, as well as experience creating journal entries and recording equity transactions.

Senior Product Operations Manager

Company: Invisible Technologies

Location: USA

Posted Nov 27, 2024

The role of Senior Product Operations Manager involves managing the product lifecycle, collaborating with cross-functional teams, and leading pilot initiatives. The job requires strong project management skills, experience in product operations, and excellent communication skills.

Senior Manager - Field Marketing

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations protect themselves from cyber threats and achieve their goals.

Account Executive - SMB

Company: Sprout Social

Location: USA

Posted Nov 27, 2024

Sprout Social is looking for an Account Executive SMB to join their Sales team. The role involves executing sales processes, closing new business, and meeting monthly activity and pipeline metrics. The company offers a competitive salary, benefits, and opportunities for growth and development.

Senior Product Security Engineer

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and products to help organizations protect themselves from cyber threats and provide a secure environment for their customers.

Co-Sell Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 27, 2024

Twilio is seeking a Partner Program Manager to lead and scale critical aspects of their partner program. The ideal candidate will have experience in partner management, program development, and operational execution.

Data Engineering Manager - Trust Data Foundations

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for an Engineering Manager to lead their Trust Data Foundations team. The team is responsible for defining the vision to scale data-driven decisions to support detection and mitigation across all fraud verticals across their product. The ideal candidate will have 5+ years of engineering management experience and strong technical leadership expertise in full-stack development.

Sr Product Manager - Partnerships

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a customer-obsessed and empathetic product manager to join their Channels team. The role involves building APIs, webhooks, and native integrations for Managed Service Providers, Resellers, and Distributors.

Senior Product Marketing Manager

Company: Teleport

Location: USA

Posted Nov 27, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is looking for a Senior Product Marketing Manager to develop solution positioning and messaging, and to drive effective go-to-market initiatives.

FP&A Analyst

Company: Peek

Location: USA

Posted Nov 27, 2024

Peekcom is a platform that combines business software with a marketplace for consumers to book experiences. They have secured funding and have been recognized with several awards. They are seeking a Financial Analyst with strong foundational experience and a track record in corporate finance.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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