Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Enterprise Account Executive

Company: Clari

Location: USA

Posted Nov 26, 2024

Claris Revenue platform helps companies achieve remarkable revenue performance by providing forecasting accuracy and visibility. The company is seeking a highly motivated Enterprise Account Executive to join their growing team.

Claim Advisor - Professional Liability (Cyber)

Company: Sedgwick

Location: USA

Posted Nov 26, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Contract Manager

Company: Uptempo

Location: USA

Posted Nov 26, 2024

Uptempo is seeking a Contract Manager to join their legal team. The role involves managing contract lifecycle processes, drafting and reviewing contracts, and collaborating with internal teams. The ideal candidate has a degree in business or legal studies, 4+ years of office administration experience, and 2+ years of contract management experience.

Director, Partner Management - AWS

Company: TTEC Digital

Location: USA

Posted Nov 26, 2024

TTEC Digital is a leading global provider of technology-enabled customer experience services, seeking a Director of Partner Management AWS to join their global sales team. The role involves partner program management, sales enablement, and field collaboration to drive pipeline generation and sales enablement.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 26, 2024

Mercury is looking for a Senior Product Manager to join their Personal Banking team and shape the future of consumer banking and investment offering. The role demands a mix of vision, empathy, and technical skills to build innovative products and solutions.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Nov 26, 2024

Red Canary is a cybersecurity company that aims to help organizations make better security decisions and protect themselves from cyber threats. They are looking for a sales engineer to join their team, who will work closely with customers to understand their security needs and provide solutions.

Senior Full Stack Engineer - Machine ID

Company: Teleport

Location: USA

Posted Nov 26, 2024

Teleport is a company that helps companies stay secure while moving fast. They are looking for engineers to join their team and build a unified access plane for SSH servers, Kubernetes clusters, databases, and other infrastructure. The company values autonomy, security, and business acumen, and offers a range of benefits, including extensive health coverage, annual expense budget, and equity in the company.

HR Business Partner - ProdEng

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Staff Technical Program Manager - SRE

Company: Cribl

Location: USA

Posted Nov 26, 2024

Cribl is looking for an ambitious Staff Technical Program Manager to lead complex product development programs. The role requires strong leadership, analytical, and problem-solving skills, as well as experience with software development tools and cloud technology. The company offers a competitive salary and benefits package.

Senior Data Analyst - Experimentation & Growth

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that makes human-grade pet food tailored to each dog's nutritional needs. They are looking for a Sr Data Analyst to join their team to help with new customer growth through continuous experimentation. The company values diversity, equal opportunity, and building a team that represents a variety of backgrounds and perspectives.

Agency Account Executive

Company: Teikametrics

Location: USA

Posted Nov 26, 2024

The job description is for an Agency Account Executive at Teikametrics, a fast-growing AI-driven eCommerce software company. The role involves driving revenue growth by helping full-service eCommerce agencies and their clients maximize success across Amazon, Walmart, and other leading marketplaces.

Senior Android Engineer, Guest & Host

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is a trusted marketplace and travel community that has grown to over 4 million hosts and has welcomed more than 1 billion guest arrivals. The company is building a world-class payments platform and is looking for a mobile-first payment experience engineer to join their team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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