Customer Success Jobs in USA

244,197 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

HRIS System Administrator

Company: Stripe

Location: USA

Posted Nov 26, 2024

The job posting is for an HRIS System Administrator at Stripe, a financial infrastructure platform. The role involves supporting the People team and other internal stakeholders in the development and maintenance of the Workday HCM system. The ideal candidate has 5+ years of HRIS experience, 3+ years of Workday experience, and strong configuration knowledge of Workday.

Senior Analytics Engineer

Company: HubSpot

Location: USA

Posted Nov 26, 2024

The job description is for a Senior Analytics Engineer in Product Operations at HubSpot. The role involves leading the technical execution of high complexity business intelligence and analytics projects, developing scalable data models, and collaborating with distributed analysts across the company.

Senior Android Engineer -Guest & Host

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is building a world-class payments platform, and the team is looking for an Android developer to build mobile-first payment experiences. The role involves collaborating with product managers, designers, and engineers to design and deliver high-quality products on Android.

Manager - Procurement Programs

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The job posting is for a Procurement Programs Manager at Airbnb, responsible for managing supplier sustainability and risk management programs. The role involves close collaboration with cross-functional partners, stakeholder engagement, and process improvement recommendations. The company is committed to working with a diverse talent pool and providing a disability-inclusive application and interview process.

Manager - Product Security Engineering

Company: GitLab

Location: USA

Posted Nov 26, 2024

The Manager Product Security Engineering will lead a critical team responsible for delivering security capabilities through direct contributions to the GitLab platform. The role combines software engineering leadership with security domain expertise to drive GitLab's vision of being the most secure DevOps platform.

Sr. Growth Marketing & Ops Manager - Sales-Assist

Company: Grafana Labs

Location: USA

Posted Nov 26, 2024

The job posting is for a Sr Growth Marketing and Operations Manager to drive the success of a Product-Led Growth (PLG) sales motion. The role involves creating a repeatable pipeline for the Velocity Sales team using data automation and GTM know-how. The job requires experience in growth marketing, demand gen, RevOps, or a related role, with a focus on the intersection of PLG and Sales.

Lead Project Manager - Transit

Company: CALSTART

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead Project Manager Transit position at CALSTART, a mission-driven industry organization focused on transportation decarbonization and clean air. The role requires experience in project management, strong organizational and communication skills, and a passion for advancing zero-emission transit solutions.

Engineering Manager

Company: Lattice

Location: USA

Posted Nov 26, 2024

The job posting is for an engineering leader position at Lattice, a company that values collaboration, innovation, and employee growth. The role involves developing a team culture, guiding engineers, and contributing to the company's success.

Senior Program Manager - DEI

Company: Twilio

Location: USA

Posted Nov 26, 2024

Twilio is a company that values diversity, equity, and inclusion, and is looking for a DEI Program Manager Senior Manager to join their team. The role involves leading the planning, implementation, and management of DEI programs and initiatives, and requires strong project management skills, deep knowledge of DEI principles, and a proven track record in driving organizational change.

Senior Product Designer I - Content Hub

Company: HubSpot

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Product Designer position at HubSpot, where you will work with a team of passionate individuals to deliver the best product possible to help a mission-driven organization grow better. The role involves co-owning a significant part of the product, having autonomy to drive its strategy and vision, and mentoring other designers.

Process Strategy and Optimization Manager

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The Process and Strategic Optimization Lead role is responsible for driving large-scale cross-functional and cross-platform improvement projects and programs to achieve the strategic goals of the organization. The successful candidate will be an experienced Tools and Process Improvement professional with a strong team player background and excellent communication skills.

Lead Data Scientist - Marketing Mix Modeling

Company: Upwork

Location: USA

Posted Nov 26, 2024

Upwork is a work marketplace that enables companies and talent to work together. As a Lead Data Scientist, you will deliver advanced analytical insights to support marketing efforts and unlock economic opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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